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Pine Belt Subaru
Lakewood, NJ
3,532 Reviews
At Pine Belt Subaru, we believe choosing the right vehicle is only part of a great automotive experience. Choosing the right dealership matters just as much.
We’re especially proud that our dedication to our customers has been recognized with a DealerRater Consumer Satisfaction Award every year since 2018.
That recognition means even more to us because it reflects the experiences our customers have with the people at Pine Belt Subaru every day.
Whether you’re looking for the confidence of Subaru Symmetrical All-Wheel Drive, advanced safety technology, versatility for your next adventure, or a quality pre-owned vehicle, our team is here to make your experience easy, transparent, and enjoyable from beginning to end.
And at Pine Belt Subaru, getting a great deal is only the beginning.
Every vehicle purchase comes with the Pine Belt Promise, a collection of exclusive benefits designed to provide even more value, convenience, and peace of mind throughout your ownership experience.
The Pine Belt Promise includes:
-Lifetime Engine Warranty on most new and used vehicles
-Pine Belt Points that can save you thousands toward future vehicle purchases and service
-72-Hour Exchange Program to help ensure you’re completely comfortable with your decision
-Pine Belt at Home, allowing you to complete some or all of your purchase from the comfort of your home or office
-Complimentary Car Washes for Life
-Paintless Dent Repair Benefits
-Windshield Chip Repair Benefits
-Lost Key Return Service
-And so much more!
Our commitment continues long after you take your Subaru home. Our sales, service, parts, and customer care teams are here whenever you need us, with the goal of building a relationship that lasts for years and many miles to come.
At Pine Belt Subaru, the best deal isn’t just the one you get today. It’s the value you continue to receive for years to come.
Experience the Pine Belt Difference.
https://www.pinebeltsubaru.com/why-choose-pine-belt/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,532 reviews
November 27, 2012
Matt is a courteous and knowledgeable salesman. You know when you deal with Matt is is giving you an honest deal. We have purchased over the last 10 years 6 or more Subaru vehicles for ourselves and family when you deal with Matt is is giving you an honest deal. We have purchased over the last 10 years 6 or more Subaru vehicles for ourselves and family members, always from Pine Belt!!! Peter Furmato the service manager is the best. He truly always wants to satisfy the customer and he always does!!!! More
by jgumina
Employees Worked With
Matt Mazza, Matt Mazza
November 27, 2012
I was looking for a 2010 Subaru Outback. I screened cars online and found 3-4 available in this dealership that met my criteria, while other dealerships only had 1 each. Pine Belt Subaru have large inventor online and found 3-4 available in this dealership that met my criteria, while other dealerships only had 1 each. Pine Belt Subaru have large inventory of new and used cars. It made it easy to choose one without too much driving around. I took Monday off to buy the car and arrived at 10:30 in the morning. Bill met me at the door, took basic info and then showed me 2 cars I was interested in primarily. They had 2 more I saved for backup. We went for a test drive, I inspected the vehicles and I made my choice. The car I picked was really the best available from my screenings. It had the lowest mileage, the color I liked and the features. It was a little dirty inside. Looks like previous owner spilled a few things on the seats. But what can you do. Anyway, Bill answered all my questions and was generally helpful. Then we went over prices. Bill said they advertized online their "internet" price. It was $19,999 vs $22,000 blue book value for the car. And that they charged everybody extra $675 over that plus taxes, titles and registration. So $19,999 became $22,791 after all the taxes and charges. Which is still at the KBB value for this car. They valued my trade-in - an old 1999 Volvo and offered me just $750 for it. I declined. After that, the process was smooth. We went over options and signed the documents. The only hick-up was with my pre-arranged financing. I got loan in advance from Bank of America, who offered me low rates and no fees. It took some time to get my bank and the dealer to negotiate all the formalities, fax each other documents and deposit money to my account. Another hick-up was with the dealership manager's insistence to sell me extended warranty for extra $1000-$2500. I have had bad experience with warranties before, so I declined. But it took a while to say no to this. It's probably extra money maker for the dealer. It may have been a good deal, especially for $1000 with $100 deductible, but I was going over my financial limits and didn't want to add more to my monthly payment. In the end, we left around 3pm, very tired but happy that we finished in one day. Really the financing from a bank with whom this dealer doesn't do regular business was the most complicated part and took most time. But I saved a few hundreds on interest and fees that way. Bill Brand is a great salesman. Very pleasant and friendly. So if you are looking for a new or used Subaru, I highly recommend Pine Belt in Lakewood. More
by itereshin
Employees Worked With
Bill Brand
November 20, 2012
My experience started as an internet inquiry handled by Carol Ferguson. She was very accomodating and followed up professionally with all our questions and a price quote. She set an appointment for me to Carol Ferguson. She was very accomodating and followed up professionally with all our questions and a price quote. She set an appointment for me to help my mom select a new Legacy and couldn't have been ore helpful. We were introduced to Ron upon our arrival who handled the whole transaction professionally. Thanks also to Jamie Palazzo. More
by keithd561
November 20, 2012
We are return Subaru owners and returned to Pine Belt Subaru where we bought our first Subaru Forrester. We believe and trusted in our friends at Pine Belt because of the wonderful experience we had pur Subaru where we bought our first Subaru Forrester. We believe and trusted in our friends at Pine Belt because of the wonderful experience we had purchasing and servicing our 2010 Forrester. Unfortunately, our return was under not such great circumstances. We lost our 2010 Subaru to Hurricane Sandy. Jamie, John, and Vinnie welcomed us with compassion and sincerity. We shared Hurricane Sandy stories, then they matched our needs with a new 2013 Subaru. Vin and Lindsay were able to deliver us our new Imprezza within the same day so we can begin our "new normal" by having a car again! Vin was very knowledgeable in showing us how to operate the vehicle safely during the test drive and re-reviewed prior to handing over the keys. The entire team at Pine Belt Subaru is a well oiled machine and their kindness extended to us will never be forgotten. The Team put the human element back into purchasing a car. We love the Subaru product and would highly recommend the team at Pine Belt Subaru. Thank you all again from the bottom of my heart! Patty Raneri More
by Patty Raneri
November 17, 2012
Jason was very nice went out of his way to make sure we were happy. He even went to other lots to find the vehicle that fit us. Very good man even worked with the price . Everyone here are really good peop were happy. He even went to other lots to find the vehicle that fit us. Very good man even worked with the price . Everyone here are really good people. If you are looking for a car come here. More
by kvanepps
Employees Worked With
Jason
November 14, 2012
Jason went above and beyond to provide an enjoyable and informative buying experience. Even though I did not purchase a vehicle, my mother-in-law is completely thrilled with her Tribeca. Overall, I would r informative buying experience. Even though I did not purchase a vehicle, my mother-in-law is completely thrilled with her Tribeca. Overall, I would recommend that anyone looking for a new or used Subaru, GO SEE JASON! More
by RyanGiberson
November 09, 2012
I negotiated with the salesman and manager here to trade in my truck for a new Impreza. We got to the point where they would give me $15,500 for my truck and the car would be $23,000 and my monthly payment in my truck for a new Impreza. We got to the point where they would give me $15,500 for my truck and the car would be $23,000 and my monthly payment would be $337 per month. I said I would think about it and for them to get back to me if they could do any better. A few days later they contacted me saying that was the best they could do. I said if you could take off another $12 a month we would have a deal and they agreed. This would be $325 a month according to them. This would give me another $864 to be added to my truck or taken off the price of the car. I went back to finalize the deal and when I sat down to do the paper work things didn't add up. The monthly payment was $328 a month so I started looking at the purchase price of the car and the trade in value of my truck. Instead of giving me more for my truck the contract said $15,000 and the car price was just under $23,000, I think it was $22,930. According to my agreement with Geo Padilla I should have been at $15,500 for my truck and $22,136 for the car or the $864 applied to my trade either way i borrow the same amount. This was $1,364 off. This was all after I've spent two nights there negotiating with them because the truck I purchased from them two years prior had been in an accident before i bought it. That I only found out when looking for a new car this time. They told me when I bought it that it had never been in an accident but i found out that it was. I gave this Dealership a second chance and that was a big mistake and i definately wont do it again. More
by ktsickles
Employees Worked With
October 28, 2012
This was possibly the best overall dealer experience I have ever had!! It was great from the sales a Associate Jason Sansone to the manager Jamie Palazzo straight through to finance with Lindsay Mulrain have ever had!! It was great from the sales a Associate Jason Sansone to the manager Jamie Palazzo straight through to finance with Lindsay Mulrain.! A totally great experience. I will come back to Pine Belt Subaru again! Paula Ramos More
by Somar7
Employees Worked With
Jason Sansone
September 29, 2012
I’m not a huge fan of posting anything online as everyone has different expectations and opinions but I’m gonna relate my experience here for all to read. I was recently in the market to replace 2 of my vehi has different expectations and opinions but I’m gonna relate my experience here for all to read. I was recently in the market to replace 2 of my vehicles. As a former Subaru owner, there was little question about what I wanted. My wife also knew exactly what she wanted. After searching online databases we knew there weren’t a lot of the specific models in the required colors available within a reasonable range. I have previously purchased from Ron at Pine Belt and was very comfortable in dealing with him. The main issue is I didn’t want someone trying to sell me something other than what it was I was looking for just because it was on the lot or a more profitable model. We did visit the other local dealers but returned to PB for the purchase. I assume selling cars is selling cars no matter where you are but I’m writing this because I feel that the guys at PB went a bit above and beyond to locate the 2 vehicles we were looking for. We were not adversed to ordering exactly what we were looking for and waiting, but they did find both vehicles and had them ready for pick up in a week. It was a pretty involved day as we traded in several vehicles and picked up a couple. We dealt with Ron, Matt, John, Jaime, and probably a couple others behind the scene on the locate end. As always Pete and Rudy were helpful in some of the after sale items. If you live in the area and want a Subaru I’d recommend this dealership and yes we now have Subaru number 6 and 7. More
by S&CP
Employees Worked With
Matt Mazza
September 27, 2012
Jason Sansone and Vin Wittmann provided excellent service. I would highly recommend dealing with them, especially Jason. Jason went out of his way to make sure I was a satisfied customer. He knows service. I would highly recommend dealing with them, especially Jason. Jason went out of his way to make sure I was a satisfied customer. He knows what he is doing and will spend time to insure that you purchase the right car. He is very professional and follows up on what he says he will do. He made my car buying experience good. If you are looking to buy a Subaru, contact Jason. He will treat you right and get you the best deal. More
by sub/out543
Employees Worked With
Ilene Goldfinger
