Pine Belt Subaru

Pharnel was so helpful and insightful with buying out my car, especially with my kids. I felt seen, heard, and not judged for my delicate situation. Thank you for your guidance and support! Much appreciated car, especially with my kids. I felt seen, heard, and not judged for my delicate situation. Thank you for your guidance and support! Much appreciated! More

Mike is outstanding genuinely cares about his customers and his profession. I knew it immediately after a minute of conversation I found the right guy and dealership! Helped me find the perfect Crosstrek.. and his profession. I knew it immediately after a minute of conversation I found the right guy and dealership! Helped me find the perfect Crosstrek..Love this dealership and Beyond ecstatic with my new Subaru! More

Pharnel was a great salesperson. Very accommodating. Would recommend to friends and family for purchase. Very accommodating. Would recommend to friends and family for purchase. More

Wonderful staff. Everyone is very professional. Service department staff always keeps me informed of the status of the service being done. Everyone is very professional. Service department staff always keeps me informed of the status of the service being done. More

This was my second time dealing with pinebelt and once again was not disappointed! Mike worked hard to get me in my outback wilderness. Pinebelt and there team always go above and beyond. One of the few d again was not disappointed! Mike worked hard to get me in my outback wilderness. Pinebelt and there team always go above and beyond. One of the few dealerships that put there customers top priority whether it's sales or service it's now become the only dealership i trust. More

Todd was professional and patient with us. Came in for an oil change and left with a 2025 Outback. Very happy customer here. Came in for an oil change and left with a 2025 Outback. Very happy customer here. More

Had a great experience Mike was very helpful and patient look forward to doing business again look forward to doing business again More

Mike was great got my into my new Ascent really quick and at a great deal! at a great deal! More

I purchased my 2024 Forester at the end of May 2024. Salesperson Bronson was great. I have no problem with the salesperson, but 4 months later,......About noon on October 1, 2024 I was headed home to pa Salesperson Bronson was great. I have no problem with the salesperson, but 4 months later,......About noon on October 1, 2024 I was headed home to pack my vehicle for a trip to Ohio the following morning at 6 AM. The last stop for me was the Ocean First Bank drive through banking kiosk to make a transaction. At that time my vehicle was hit from the rear while I was in the drive through kiosk and changed my entire thought process from getting home to pack the car to "what do I drive to Ohio?", and "what do I do with my car right now?" Being that my car was only 4 months old with about 2,000 miles on it I was pretty upset. 2) Being I have AAA I called them to tow (flatbed) my car to the dealership where I purchased it. I knew it would be safe there. The AAA representative asked me if I needed a rental car and advised me that they have a discount agreement with Hertz and a Hertz facility was just 100 yards from the dealership, Pinebelt Subaru, they were taking my car to. 3) This accident was the first accident of any consequence that I've ever had in 60 years of driving. Being upset at the time of this accident is an understatement. 4) When I returned home, and after thinking about it, I knew I wanted my car to be repaired at the Lester Glenn Subaru collision repair facility in Toms River, so I opted to have it towed there from the Pine Belt repair facility. When I got there to make sure my car was on the towing truck, Mr Jack Adams of Pine Belt informed me that because the car was not being repaired by them they couldn't release the car until a storage bill of $2196.48 was paid. I wasn't aware that they were going to charge any type of storage fee, ESPECIALLY since I purchased the car from them 4 months previous. I had no choice but to pay it. 5) I feel that that Pine Belt Subaru treated me unfairly after only 4 months passing since my purchase from them. $2196.48 dollars for having my Forester parked in the corner of their parking lot for 18 days is outrageous. Is this how they treat all their customers? More

Staff very helpful and courteous. Managers are all top notch and answer all questions and offer insight. Great communication. Managers are all top notch and answer all questions and offer insight. Great communication. More