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Pine Belt Nissan of Toms River

Toms River, NJ

3.1
634 Reviews

229 Route 37 East

Toms River, NJ

08753

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Showing 634 reviews

June 29, 2012

I was looking to purchase a car and a family member recommended that I visit Pine Belt Nissan in Toms River. I worked with Vinny Almagno. I explained to Vinny that I was looking to purchase a new veh More

by vpmontemurno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 29, 2012

I arrived on a rainy day thinking I would just be looking at a new truck and left with a new Frontier with more accessaries than i expected and at a price below what I thought I would be paying for less truc More

by charleswitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ausbach
Jul 12, 2012 -

Pine Belt Nissan of Toms River responded

Charlie - Awesome Feedback!! Thank you so much from EVERYONE here at Pine Belt Nissan. Our #1 Goal is to exceed all expectations set by our customers! We look forward to seeing you soon!! - Martin L D'Amato Internet Director mdamato@pinebeltauto.com

June 29, 2012

They quoted a price and delivered great job thanks!!! The sales team were a pleasure to deal with low pressure honest. The F and I guy Evan made doing paperwork simple and straight forward!!! More

by bsg315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2012 -

Pine Belt Nissan of Toms River responded

Thank you so much for the feedback!! I will let our sales team and Evan know what kind words you left here. Best of luck with your car and enjoy the Summer!!

June 29, 2012

As far as my dealer, Matt Troncone, he was excellent. Very thorough, took care of his customer, and really met the end of the deal til the very end. As for getting a car at this dealership, now that's a More

by nissan6840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Trancone
Jul 03, 2012 -

Pine Belt Nissan of Toms River responded

The vehicle was checked on Feb 6th and the 158 item check was done for certification .Although the goal is to make sure that the vehicle is up to strict quality standards, there are items that might not show up until the vehicle is driven. The vehicle was a 5 year old vehicle with 6400 miles on it, it was not driven much by the previous owner. The first time that the vehicle came in, it was for a slight vibration and the steering wheel not being centered. Balance and alignment was done and the vehicle was road tested with those concerns rectified. It did come back in a month later, with the noise issue, at that time it was determined that there was a noise from the wheel bearing. The wheel bearing was replaced. Although it was only a month, the vehicle was driven almost 1500 miles and these issues did show up and were taken care of at no charge. The original certification check sheet showed the air filter as acceptable for certification. The second technician recommended the air filter 1500 miles later based on his judgment that it was beginning to get dirty (doing it’s job) and it is an inexpensive item that increases fuel mileage and efficiency. When inspecting an item such as an air filter, it is more the judgment of the person doing the inspection then a measurable specification. Our Pre Owned vehicles are carefully inspected and the investment is made by the dealership to deliver a quality product. The technicians, although human, do go over them carefully to make sure they provide the Sales Department the best information possible. Any vehicle not up to standards is not put up for sale on our lot. We would not “simply check all green to trick/entice a customer” to purchase one of our vehicles. Nether Matt, nor Pine Belt Nissan would do business that way.

Jul 03, 2012 -

nissan6840 responded

The vibration issue that I called about first and went to your dealership to repair (purchased the car on a Saturday, called first thing that following Monday, so I drove the car pretty much a full day only) ended up being the wheel bearing that I had to come back for after driving the car 1,500 miles already (mind you, because I said I was moving out of state, I had to drive back to your dealership per the recommendation of Matt Troncone for you guys to revisit the issue I contacted you guys in the first place). Had your technician did a thorough check in that first visit, they would have determined that it was the wheel bearing that was causing the strange vibration that I noticed early on. Then I wouldn't have had that 1,500 miles on it after because I had to drive back to your dealership from Virginia whenever I became available to do so (which ended up being about a month after the initial visit to have repairs done). What you said about the the technician saying that the air filter was beginning to get dirty...well, why would the technician put on the multi-point checklist that it was in the "red" and that it was VERY dirty? It said on there verbatim, "VERY DIRTY." How could the filter already be "VERY DIRTY" if that had been inspected to be just "working fine" a month earlier on February 3rd? I'm not a car expert, but I do know that air filters don't go from "GREEN" or "working just fine" to critical "RED" and VERY dirty, even after being driven 1,500 miles.

June 27, 2012

For further details please contact me at 732-657-4237. Starting with salesperson who was pleasant and always tried to be helpful he made it clear he was new and at work only three weeks which resulted in More

by shtark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Caruzza, Marilyn Romano, Dennis ?, 2 finance people
June 26, 2012

I think everyone should be given praise for any job done well. The people at Pinebelt Nissan performed their jobs very efficiently in a friendly manner. Both Messrs. Nigro and Stango were quick to discern More

by 121421201058
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nigro
Jun 26, 2012 -

Pine Belt Nissan of Toms River responded

Thank you again for your kind words of Pine Belt Nissan of Toms River, Marc, and Rob. I will defiantly relay your kind words to them. We like to pride ourselves on making your car buying experience as fast and easy as possible!!

June 26, 2012

If I had to describe this dealership in one word it would be "exceptional". Truly, exceptional. From the no pressure tactics to just the relaxed atmosphere in the air...our experience here was exc More

by MikeCog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Rose
Jun 26, 2012 -

Pine Belt Nissan of Toms River responded

WOW! That was truly an unbelievable review!! Thank you so much for taking the time to write this for us. I am so happy that your experience was a great one! I will be sure to let everyone know at Pine Belt Nissan of Toms River!

June 05, 2012

My entire experience here was great. Vinny and Marc were helpful and got me a great car that met all my needs. They clearly put the customer first and I appreciated all the work they did for me. Vinny took More

by jamiewilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2012

I purchased a new car from Pine Belt Nissan of Toms River last week and I couldn't be happier. Everything about my experience was absolutely exceptional. The entire staff went above and beyond with customer More

by acissej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica A Linkin
May 27, 2012

MY DAUGHTER WAS IN DIRE NEED FOR A CAR AND TO TOP IT OFF HER BIRTHDAY WAS AROUND THE CORNER. SO NO MATTER WHAT THE PROBLM WAS THAT WE WERE HAVING, [NO MATTER WHAT]JIM ANSBACH DID A FANTASTIC JOB IN SATISFYI More

by rnd1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM ANSBACH, John Mitrione
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