Pine Belt Nissan of Toms River

Totally confused My last trip for service I was told I needed new tires on my 2016 rogue. I asked the service dept why and was told that I should have had my tires ro My last trip for service I was told I needed new tires on my 2016 rogue. I asked the service dept why and was told that I should have had my tires rotated on a regular basis. If they had checked their records they would see I have been going every 4 ,000 mi for oil change tire rotation,etc. More

EXCELLENT SALESPERSON – CHRIS CIRILLO Our salesperson was Chris Cirillo. He was courteous, kind, knowledgeable, and went out of his way to help us navigate the car leasing process both be Our salesperson was Chris Cirillo. He was courteous, kind, knowledgeable, and went out of his way to help us navigate the car leasing process both before, during and after we leased our car. He went above and beyond with everything from hearing what we wanted in a car, the monthly payment and color. He even went a step further and showed us where the service department was, as well and introduced us to the staff there. We would highly recommend Chris to anyone looking to buy/lease a car because he makes the process so easy and stress free. More

Could not be happier! Local dealers in my area had a difficult time locating the car I wanted. Not only did Chris locate the car within 2 days, he went over every detail o Local dealers in my area had a difficult time locating the car I wanted. Not only did Chris locate the car within 2 days, he went over every detail of transitioning to a Leaf from a standard car. Joe made the finance process go easy and was extremely pleasant to deal with. This was worth the drive down from North Jersey. More

poor handling of lease early out Dealer was to pay off Toyota lease and place my daughter in a new Nissan. they surrendered the car to Toyota and issued a check to my daughter, to in Dealer was to pay off Toyota lease and place my daughter in a new Nissan. they surrendered the car to Toyota and issued a check to my daughter, to in turn drop it at Gateway Toyota, A couple of months out she gets a letter looking for an early surrender fee. Franz told me today that they are not responsible, stated they paid a dispo fee and the final months. asked for the general mgr. left a message for him to call and haven't heard back. Thinking about getting a news channel involved. More

They sold me a lemon!!! This is by far the WORST place I have ever dealt with in my life! They sold me a Used jeep in October that I have had to bring back about 5 or 6 times This is by far the WORST place I have ever dealt with in my life! They sold me a Used jeep in October that I have had to bring back about 5 or 6 times to be fixed! I was dealing with driving back and forth to work and the hospital for my ill father and being pregnant not knowing if I was going to make it from point a to b! I bought the vehicle being promised it was a great truck and reliable! It is everything but that! They don’t care about there customers they just care about the commission! I tried speaking with a manager and he just sent me to a salesman to try and get me to buy another vehicle from them! All they have done was minimal repairs to keep taking my money! It is absolutely ridiculous and I will take media or legal action against this to make sure me and my NEWBORN child are safe and sound in a new car! More

Great overall experience What a great dealership!! We have been doing business with Pine Belt for a few years now & they always go above & beyond! From the minute my husband & What a great dealership!! We have been doing business with Pine Belt for a few years now & they always go above & beyond! From the minute my husband & I walked in, to the minute we left they made us feel like family! David Prima made sure he found the right car for us, we were very impressed with his level of professionalism and expertise. When we were done, David met us by the new car and went over all the vehicle operations. Evan Winderbaum was friendly, patient and helpful, he made sure that we were happy with our finance agreement. Such a great group working for Pine Belt Nissan, I will honestly refer anyone who is looking to not only purchase a vehicle but who is looking for a professional team with great customer service. Thank you!! More

Had an out of life experience! All excellent! My salesperson Chris Cirillo was the best!! He was courteous, kind, knowledgeable, and went out of his way to help us navigate the car leasing process My salesperson Chris Cirillo was the best!! He was courteous, kind, knowledgeable, and went out of his way to help us navigate the car leasing process both before, during and after we leased the 2019 Rogue! We came back several times for a review of the features of the car and Chris was always available for us! He also made sure he told us and showed us where the service department was! If I could, I would adopt him as my son! Great at customer service!! Not your typical salesperson! More

John McShane is awesome John McShane was an awesome person he has been patient and so upfront with us I am have never found a car salesman who has been more than patient with John McShane was an awesome person he has been patient and so upfront with us I am have never found a car salesman who has been more than patient with our situation. He never gave up on us not even once I am so much in his gratitude. I would definitely recommend him again in the future I will definitely be back to this man More

Andrew is AWESOME! A friend of mine that purchased a vehicle from Pine Belt Nissan of Toms River referred Andrew to my husband and I due to their positive experience wit A friend of mine that purchased a vehicle from Pine Belt Nissan of Toms River referred Andrew to my husband and I due to their positive experience with him. We brought our nephew who traveled a good distance (specifically to shop for his first vehicle) and we were all very relieved that we had someone who made certain that my nephew got exactly what he needed for his lifestyle. It is well known that purchasing a vehicle (especially your first) is a lengthy process but Andrew made sure to present all options available and was very meticulous in detail. Easygoing yet professional, you can't go wrong when having Andrew as your guide when you're looking for car buying success. We will be returning in the near future for my own personal car shopping success story. Thank you, Andrew! More

Easy lease, no hassle! I leased a Nissan Sentra a few months back and dealt with Franz Crane. My experience with him was smooth and effortless. I have dealt with Franz bef I leased a Nissan Sentra a few months back and dealt with Franz Crane. My experience with him was smooth and effortless. I have dealt with Franz before, and being I don't live that close to the dealership, I called him over the phone to inquire about a lease. I explained to him what I was looking for and what my budget was. He called me back in 10 minutes and had a deal for me I couldn't refuse. We started the paperwork process over the phone and when I came in the car was ready to go with just a few other items to finalize. I would certainly recommend Franz to anyone looking to buy/lease a Nissan!! More