Pine Belt Nissan of Toms River

Outstanding Customer Service Having finally found a job three months ago (after losing a job a year ago), went through identity theft and a bankruptcy, I was very hesitant and di Having finally found a job three months ago (after losing a job a year ago), went through identity theft and a bankruptcy, I was very hesitant and discourage in wanting to apply for any loans having been turned down by the credit union and two dealerships due to my credit. I called Pine Belt Nissan (in Toms River, NJ) as my last hope. When calling the dealership twice the customer service representative was unable to hear me. So I decided not to call back but within 10 minutes I received a call back from Alana R. who was very nice and apologized for not being able to hear me. I explained to her my situation and she told me to come to the dealership the next day to see if their finance department could help me. As suggested, I arrived the next day and was introduce to Peter Bottorff (Sales & Lease Consultant). I explained to Peter my situation and I told him the vehicle I wanted was a used SUV. Peter was not just a sales person but a true consultant. He informed me in regards to some of the mistakes I made with my bankruptcy as well as how I could now build my credit. He also let me know which vehicles I could afford which no other dealership took the time to do. The finance department worked hard to make sure they could find me the best loan for my situation. I would say Peter and the finance department worked for over five hours (no lunch) to help me. Finally, Peter said, “I was approve for a new Sentra or a new Rogue.” I could not believe what I was hearing. Since my purpose was for a SUV I took the 2014 Rogue which I am very happy with this vehicle. I would recommend this dealership based on their going above and beyond customer service and their willingness to help. I left this dealership feeling like a person again instead of feeling disappointed. More

I am very pleased with the entire process of purchasing a new car. Sales person was friendly/knowledgeable and spent ample time discussing options with me. new car. Sales person was friendly/knowledgeable and spent ample time discussing options with me. More

Great Experience I would like to thank Maria, David, and Evan for the friendly and knowledgeable sales approach in finalizing the sale of our new 2014 Nissan Altima. I would like to thank Maria, David, and Evan for the friendly and knowledgeable sales approach in finalizing the sale of our new 2014 Nissan Altima. More

My experience at pine belt nissan was great. Angelo really treated me like family and I could tell he was genuine when giving me advice. I love my new car and I'm happy I had Angelo there to help me pi really treated me like family and I could tell he was genuine when giving me advice. I love my new car and I'm happy I had Angelo there to help me pick it out. Wayne was also very nice, he put the car in the sold lot for me so I could bring my dad the next day. Thank You Guys For All Your help. More

From the moment I entered the Dealership, salesmen were cordial to all who entered- I had the opportunity to deal with John Sokolowski- I think he was shocked because I was ready to buy my Juke 2014 in Gra cordial to all who entered- I had the opportunity to deal with John Sokolowski- I think he was shocked because I was ready to buy my Juke 2014 in Graphite Blue- a real beuaty- all I needed was for him to find the color and work out the detail, which he did efficiently and professionally. When we were through, we dealt with Evan in Finance- both of these men got us in and out in a short amount of time- neither one rushed the or made me feel uncomfortable. They were very cordial and helpful. Kudos to both and actually to all who hired these men. Agnes Pucillo More

I enjoyed talking to Maria she is a great sales person, she gave me no pressure at all in trying to sell me the Sentra, It`s to bad that we could not make the deal at this point. and the sales manger was g she gave me no pressure at all in trying to sell me the Sentra, It`s to bad that we could not make the deal at this point. and the sales manger was great also Haliam, came over to me with the numbers, but !!! they were a little off. I am sure i will go back and try again to make a deal. They said i have tio the end of the month, the deal will be honerd till then. Thanks guys Anthony Scannella Cell 732 245 1944 More

Customer service was great !! I was greeted as soon as I came in. Halim Assal did a great job helping pick the vehicle that I am leasing, it had everything I asked for and most importantly made sure it wa came in. Halim Assal did a great job helping pick the vehicle that I am leasing, it had everything I asked for and most importantly made sure it was in my price range. He was also very patient, he is a great sales manager. Maria was very friendly, showed me how to use certain features in the car, and even followed up with me with a phone call to make sure I didn't have any additional questions. Joe had all the paper work ready for me to sign and explained each paper I signed. More

Everyone was Awesome. They were friendly, catered to my needs & wants, and did all this in a timely fashion which for me was a big ++++ I love my new Nissan and I will definitely go back for future purchas needs & wants, and did all this in a timely fashion which for me was a big ++++ I love my new Nissan and I will definitely go back for future purchases. If your in the area and need a new or used vehicle I recommend Pine Belt Nissan of Toms River. More

Maria was very friendly and helpful. This was my first time shopping with Nissan and she made everything so easy. Helped me get into my price range, and moved things along very quick. time shopping with Nissan and she made everything so easy. Helped me get into my price range, and moved things along very quick. More

In forty years of purchasing new cars, Maria Springer is the best sales associate by far! She knows her cars inside and out; answering every question with complete expertise. She handled the one or two ob the best sales associate by far! She knows her cars inside and out; answering every question with complete expertise. She handled the one or two objections that I had with calm confidence and addressed the concerns to my satisfaction. Maria is not pushy at all, and she made me feel the entire time that she had my back, i.e., my needs were more important than her making a sale. (Provide first-class customer service first and sales & profits will follow!) I hope Maria is available the next time I need a new car. Kudos, for sure. Tom Y, Toms River, NJ More