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Pine Belt Nissan of Toms River

Toms River, NJ

3.1
634 Reviews

229 Route 37 East

Toms River, NJ

08753

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Showing 634 reviews

August 16, 2014

Buying a Versa I came in to buy a Versa one was out front. The sales man Angelo Montalvo met us when we walked in took us to his desk . My wife and I told him we wan More

by steven.cook.92560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalvo, Joe Cirillo
August 11, 2014

Service Dept is OK...Sales--the worst! Complete liars. The engine on my car blew, and I had it taken to Pine Belt's service and worked with Amy. She was great with follow-up and keeping me informed of my o More

by duffs926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Grentz, Alana Reyes
August 01, 2014

Best Experience Wonderful and knowledgeable salesman, Angelo Montalvo! His professionalism and personality, made the purchase a great experience. Pine Belt was A1, w More

by nov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalvo, Alana Reyes, Halim Assal, Angelo Montalvo
July 23, 2014

Friendly salespeople Angelo was friendly and helpful. I did not feel any pressure. I usually avoid sales people because they haggle you and keep you there forever, but t More

by diwasz456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalvo, Halim Assal, Angelo Montalvo
July 21, 2014

no nonsense! Angelo answered all my questions, no pressure decision making, and was very patient and understanding. No-nonsense customer service and very personab More

by alyjssp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalvo, Halim Assal, Angelo Montalvo
July 17, 2014

EXCELLENT CUSTOMER SERVICE Angelo was awesome and very friendly! I would like to thank him for his time and effort toward my new purchase!Everyone at Pine Belt was a great help! More

by Tineer H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
angelo montalvo, Alana Reyes, Halim Assal, Angelo Montalvo
July 09, 2014

Nissan versa John was excellent in many ways. Got me the best deal I could get, very friendly and workable with my needs. Was very pleasant experience! More

by Mcwhale84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John P. Sokolowski, John Sokolowski
July 03, 2014

Will say anything to get you through the door. I knew I had a hard deal to get. I was looking to be in a specific price point (for which I got better pricing elsewhere) but I had to trade in a leas More

by gsoltan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lorenzo, Ernie, Alana Reyes
Jul 03, 2014 -

Pine Belt Nissan of Toms River responded

As fully documented in our correspondence via email, Alana was up front with you in reference to your trade in. Our policy is to see each and every vehicle before we can give you an EXACT amount on your particular vehicle. As far as your arrival, you were personally greeted by a sales manager and introduced to Alana. She than bought you to one of our product specialist that began to assist you with your car immediately. I do apologize if you feel as if your time was wasted, we however do not feel that way. In fact, we just wanted to reach out and thank you for the opportunity to assist you in this matter. We are aware that we cannot make every deal with every customer, and sometimes that is frustrating. You are in a tough position with your current lease and only by seeing your vehicle and going through our trade in inspection did we understand that a deal could not be made. We strive to exceed all of our customers’ expectations and hope that once you find yourself in a better position with your current vehicle we can reopen this case and have you as a completely satisfied customer. Best of luck in all your endeavors.

July 02, 2014

Very Satisfied My mother and I had the pleasure of dealing with Angelo for a trade in and lease at Nissan, and I can say he has patience of a saint! I am extremely h More

by nicrev23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Montalvo, Halim Assal, Angelo Montalvo
Jul 03, 2014 -

Pine Belt Nissan of Toms River responded

Thank you so much for taking the time to leave us your 5 star review!

July 01, 2014

I thought it was going to be impossible Alana set things in motion by getting me into the dealership to see a vehicle that I had seen on the website and arranging to have it brought down fro More

by EllenB11935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mitrione, Alana Reyes, Joe Cirillo
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