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Pine Belt Nissan of Toms River
Toms River, NJ
634 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 634 reviews
May 04, 2023
5/3/23 at dealer to get a car , trading in my Pirche a aporoval for financing was given a hand shake then I turned over my keys and title we were then told to recant a car because the car we purchased was aporoval for financing was given a hand shake then I turned over my keys and title we were then told to recant a car because the car we purchased was not ready so as lajd for a rental , and just befoure we were ready to leave the credit manager said tge bank is asking for more information tgey need references and proof of employment , well this is fine if you told me in advance befoure tge deal was done I am not complains about that but the fact the we were approved and done and the last minute they say that I was so angry because it was a old time bad business like keep asking me to put Down money t thru out, we lef with such frustration and aggravation More
by Waynebailey125
Employees Worked With
Chris morales, mike chizhik
March 09, 2023
I went into this pine belt Nissan to look at used cars. I test drove an older car and then MAT told me about a 2019 that was just coming up from another dealer. He told me that he would give me the best de I test drove an older car and then MAT told me about a 2019 that was just coming up from another dealer. He told me that he would give me the best deal at 19,999. I didn’t like the color but he was like, your never going to get a deal like this!!! He went to the finance department and told me what my payments would be. I ALSO PUT DOWN 8,000 in CASH!! When I got home I’m looking at the paper work and the loan was for the same amount that the car was!!!! I called, went in there 4 times and they said all my money went to warranty s!!! WHAT!!! Then may finally told me that he didn’t give me the deal he said I was getting the car for!!! WHERE IS MY 8,000!!’ Taking them to court and so many other people are going through the same thing!! See you in court!!! More
by severino10
Employees Worked With
Matt Trancone, Joe Cirillo, Chris Bruschi, Gary Markle
December 28, 2022
I contacted pinebelt nissan in Tom's River a couple times, to buy a new altima and no one wants to do business with me. I guess that they have some kind of personal problem with me. Not professional. times, to buy a new altima and no one wants to do business with me. I guess that they have some kind of personal problem with me. Not professional. More
by keyport622
Employees Worked With
Michael Malafronte
October 21, 2022
We purchased two Nissan Rouges today from Chris Cirillo. It was an very easy and pleasant experience. Chris found us the exact cars and options we requested, kept us within our budget and had most of the do It was an very easy and pleasant experience. Chris found us the exact cars and options we requested, kept us within our budget and had most of the documents and paperwork ready so we didn’t have to spend hours waiting around in the showroom. He sat with us in the cars and set up the Bluetooth and safety options and patiently explained everything to us. The finance manager Evan Winderbaum was also very kind and helpful. We are very happy and satisfied with our purchases! More
by fbruzzio
Employees Worked With
Evan Winderbaum, Chris Cirillo
June 08, 2022
I called to schedule a bulb replacement for my 2017 Nissan Altima because I was told it was difficult to replace and that the entire front bumper needs to be removed. The person on the phone told me th Nissan Altima because I was told it was difficult to replace and that the entire front bumper needs to be removed. The person on the phone told me the bulb can be changed in the express lane for $35 per bulb. As long as I came In before 3:30pm. I reiterated that I heard it was a difficult job, she said she discussed it with a service advisor and again said it Am be handled in the express lane. So I went and arrived just before 3pm. After nearly an 1 1/2 hours I questioned what was going on. The express service writer then told me that is was too big of a job and I would have to schedule an appointment. How could they not know how complicated it is to change a bulb? I own purchased two Subarus from Pine Belt Subaru and have had excellent service. Since this is the same Corporation, Perhaps the Nissan Service department should learn from the Subaru service Department. Very disappointed that I had to waste nearly three hours of my day for a bulb that was not fixed. More
by Randymedwards
Employees Worked With
Did not record the name.
May 24, 2022
Purchased a new 2022 Rouge yesterday for my parents… Didn’t pay a penny over MSRP …… which many other dealers are doing…. Chris in sales and his brother Joe in finance were stellar in every aspect of th Didn’t pay a penny over MSRP …… which many other dealers are doing…. Chris in sales and his brother Joe in finance were stellar in every aspect of their jobs…. They were both the nicest guys and made us feel more than just a customer…. Chris went over every inch of the car with my parents…. Programmed their phones to work with the car…. Everything….. Joe in finance explained everything and there were ZERO gimmicks or added charges…. This is how old fashioned car shopping should be…. Perfect in every aspect…. Pine Belt should be proud to have these brothers as employees…… We have already recommended them to our friends…. Thanks again gentlemen More
by Happy Camper
Employees Worked With
Joe Cirillo, Chris Cirillo
March 10, 2022
Called last week to make an appointment and they said that they do not take appointments. So I arrived 15 minutes after opening at 7:30 AM only to find out that there was over a two hour wait for an oil that they do not take appointments. So I arrived 15 minutes after opening at 7:30 AM only to find out that there was over a two hour wait for an oil change. They charged me $45 plus tax to rent a car for 2 1/2 hours and then to top it off they didn’t even clean my car after the service! Way to go to lose a customer! More
by Agallo
Employees Worked With
Asked for a service manager but Christina said Chris was in a meeting.
January 05, 2022
Had a very pleasant experience and the service I received was excellent. Eileen was very helpful and explained in detail what had to be done. My car was fixed by next day. Very pleased with customer service was excellent. Eileen was very helpful and explained in detail what had to be done. My car was fixed by next day. Very pleased with customer service and maintenance as well. More
by Rainyrain
Employees Worked With
Eileen Cortese
September 24, 2021
My husband and I had the Best experience dealing with Chris Cirillo, salesman, and Evan in finance! They made our transition very smooth, answered all our questions, went above and beyond and we felt the Chris Cirillo, salesman, and Evan in finance! They made our transition very smooth, answered all our questions, went above and beyond and we felt they were very honest with us. This is our new "car" home and we are looking forward to many dealings in the future. More
by Toni Blozen
Employees Worked With
Evan Winderbaum, Chris Cirillo
