Pine Belt Nissan of Toms River

SCAM ALERT! ! SCAM ALERT!! I went to Pine Belt Nissan of Toms River to test drive an Ariya. I also had a coupon for a $50 gift card with a test drive which I m ! SCAM ALERT!! I went to Pine Belt Nissan of Toms River to test drive an Ariya. I also had a coupon for a $50 gift card with a test drive which I made them aware of from the beginning. So after taking all of my info, name address, cell, email, scan of drivers license, we go for a test drive. After we talked some numbers while he applied extreme pressure to leave with the car. I liked the car and was interested but was not leaving with the car. After grinding me for an hour, the salesman feigned ignorance about the gift card. Then came back and said he talked to his manager and said I had to redeem it myself on the website. I said this is impossible and the email says at the end of the test drive an associate will redeem the card. He went to his manager again. Kevin, the manager came out and changed his story to now he was having trouble with the redemption website and they were closed so he would look into it Monday. Then he read the fine print aloud and said dealer reserves final decision to redeem gift card or not and it was his store and he was not going to redeem my gift card. So I got scammed out of my information and time. Every customer is a potential whether right then or in the future, and they lost me forever as I will not be pressured like that basically lied to. If they did not want to participate, do not take my information and time, you cannot participate up until the end and if I don't buy the car, you change your mind. This is nothing more than a SCAM! More

Chris Cirillo is the best sales there and Amy is the best service advisor they have! I won't go anywhere else! service advisor they have! I won't go anywhere else! More

The worse service department/process ever! ! Made two separate appointments for a recall. Was told I had the first appoint of the day, 7:45. Brought my car for the first appointment and was tol ! Made two separate appointments for a recall. Was told I had the first appoint of the day, 7:45. Brought my car for the first appointment and was told that there were 10 cars in front of me with appointments and it would be quite a while before they would get to my car. Left the dealership. Received a call from there service department asking why I didn't make my appointment. I told the girl the issue. She was surprised at what happen and I scheduled another "supposed" first appointment of the day at 7:45, which was several weeks later. Went in for the 2nd try, once again 5 or so cars in front of me that have appointments. It seems like regardless of your appointment, they put your car in a line with all other cars regardless of appointment and/or time of appointment. I was early for my 7:45 appointment. I Left the dealership again and booked an appointment with another Nissan dealer that values customer time and honors their appointments. Won't be going back for service and to buy another care from Pine Belt. More

The salesperson, Chris Cirillo , was personable, knowledgeable, and professional in all aspects —no pressure, no gimmicks, no false presentation. He spent a lengthy amount of time with us and he cov knowledgeable, and professional in all aspects —no pressure, no gimmicks, no false presentation. He spent a lengthy amount of time with us and he covered all the bases from pricing, discounts, warranties ,options and possibilities of various models, understanding our price range. He afforded us the chance to test drive cars of our choice. He displayed patience with answering all our questions. He covered it all. It was a great feeling to leave a car showroom knowing we had the best car , that we could afford, and that we had the very best service. A note regarding the gentleman in the financing department, Joe Cirillo—- although he came into the conversation towards the close, he ,too, was though and professional and personable. Once again , thank you Chris for all . To whoever is planning on visiting Pine Belt Nissan of Toms River , ask for Chris Cirillo. You will not be sorry. PS our purchase date was January 18, 2024 PSS So happy with our purchase. More

Beware if you are an elderly woman bringing your vehicle in for service.my 81 year old mother brought her Nissan Altima in for an oil change and $950 later she had a pile of useless and unnecessary repairs in for service.my 81 year old mother brought her Nissan Altima in for an oil change and $950 later she had a pile of useless and unnecessary repairs like having the tires rebalanced . Plus she got to spend all day waiting in the service department. More

I had the best experience at Toms River Pine Belt Nissan 3 weeks ago. I leased a 2023 Rogue SL and George Correa was the best salesman. First thing he did was ask me for “my wish list” and what was importan 3 weeks ago. I leased a 2023 Rogue SL and George Correa was the best salesman. First thing he did was ask me for “my wish list” and what was important to me. He assisted me with leasing my new Rogue. He put me in a beautiful vehicle that I love driving. He spent a long time with me a made me feel like I was the only person in the dealership at the time. He explained in detail the difference in my new Rogue as opposed the the Rogue sport I was driving. He explained all those “bells and whistles” and answered all of my many questions. This is the 4th car, the third Rogue I got from Pine Belt and by sure George is the best salesman. If he’s busy with someone, it’s worth the wait! Very professional and extremely knowledgeable! To end, their service department is better than any dealership around. Been bringing cars there since 2001…..they are attentive and thoughtful. Only place I will shop and service! More

DO NOT GO HERE! I went in and paid for a tire rotation and they did not rotate them. I marked my tires in advance so I knew it was not done. They should be ashamed o I went in and paid for a tire rotation and they did not rotate them. I marked my tires in advance so I knew it was not done. They should be ashamed of themselves. Extremely poor and dishonest service. Obviously I will not be returning. More

I wish I could give zero stars. I purchased a car from here. They were supposed to have my car serviced the next business day but they failed to do so. It was listed as a certified I purchased a car from here. They were supposed to have my car serviced the next business day but they failed to do so. It was listed as a certified pre own vehicle but after I paid and sign all the papers they told me the vehicle wasn't certified yet. Then when I said I wanted to just take my car home they would not give me the keys. They said even though it's my car that I can't take it. This is the second time this place has screwed me over and I will never be back here again and I will go out of my way to advise people not to shop for cars from this horrible place. I lost my job because they wouldn't let me have my car to go to work and they told me that it's not on them that I lost my job. More

I had a really great experience here. People here were great. Shemar is the best and a big help with everything. People here were great. Shemar is the best and a big help with everything. More

I bought a car from Nissan 6 months ago. I got a flat tire this week and I realized there was no spare. In my SUV the spare tire would be mounted under the car so never knew it wasn't there I got a flat tire this week and I realized there was no spare. In my SUV the spare tire would be mounted under the car so never knew it wasn't there. When I called Nissan they said it was there when they sold me the car. I explained that there is not one there and in order for it to be stolen they would have to jack up my car. I spoke to several people including the manager and they would do nothing to help me, They were disrespectful and didn't even consider looking into the matter for me. I do not recommend this dealer to any one. The only thing they seam to care about is the sale not their customers. More