Pine Belt Nissan of Keyport

We purchased Nissan Sentra 2011 model on March 26, 2011 Saturday. It took about 5 hours to process all the paperwork. The instrument panel light wasn't working after several attempts to fix it by the sales Saturday. It took about 5 hours to process all the paperwork. The instrument panel light wasn't working after several attempts to fix it by the salesman on the same day to pick up the car. On March 28, 2011 Monday, we brought back the car to dealership to fix the light and was taken care of after half an hour of waiting. On April 7, 2011 Thursday, we went back to the dealership to pick up the plates which were installed by the dealership after ten days. I feel it's aweful long to take that many days considering the DMV is right next door to the dealership. Also I feel I should be compensated or reimbursed on the mileage to make the extra 120 miles (2 trips)to bring back my car to the dealership for no fault of my own. Thanks. Victoria Yu, the buyer May, 28, 2011 Saturday. More

I wanted to add that Pine Belt Nissan was the third and last Nissan dealership i visited in a week. I left the other nissan dealerships because i was unhappy with the salesmen, customer service as well as last Nissan dealership i visited in a week. I left the other nissan dealerships because i was unhappy with the salesmen, customer service as well as pricing and almost wanted to forget buying a nissan all together. i kept in contact with pine belt sales even during my search with other dealers. I heard great things about the sales department from other people who have purchased their nissan at pine belt so i decided to take their advise and contact the sales dept. I was in contact with Nick Cataldo and explained to him in detail exactly what i was looking for, what car i was interested and how much i wanted to pay for the vehicle. He was very friendly, professional and honest. He was even encouraging on how i deserved the vehicle when i was second guessing myself. Usually i would say "he was just being that way so he can get a deal" but i really didnt feel he was all about that, but truely wanted me to be happy with my decision. He worked with me on a deal that i am very pleased with. I wanted to add that the managers were also very helpful. I would recommend Pine Belt Nissan to anyone that is interested in purchasing a nissan and to deal directly with Nick. Thanks for making my car leasing experience a joyous one!!! truely yours, new nissan coupe leasee (debbie) More

Pinebelt Nissan has a big, clean airy showroom that Pinebelt Nissan has a big, clean airy showroom that displays many models for customers to inspect, unlike others that have just a few cars on its fl Pinebelt Nissan has a big, clean airy showroom that displays many models for customers to inspect, unlike others that have just a few cars on its floor. The sales people are very friendly even though I had an appointment with a specific sales person named Nick Cataldo. They made efforts to locate Mr. Cataldo to ensure that I would be taken care of. As for Mr. Cataldo, I leased a new car with him because my prior experience with him several years ago when he worked at another Nissan dealership was simply superb. His professional and social skills compelled me to do business with him, no matter where he worked. And so even though I live on Staten Island, NY, I followed him to New Jersey simply because I knew he could find the best deal for what I was looking for without the usual nonsense that most people encounter in searching for a car. In fact, he and I simply texted one another to reach a deal without my having to visit the showroom until the day i actually signed the financial papers and drove off. He had the car prepped and ready and my entire time at the showroom from the time I got there and until I drove off was less than an hour, and this included a fifteen minute hands on lesson with him on the workings the of the new car. The finance person I dealt with was a very pleasant but professionally efficient staff person who got me out of there as quickly as possible. Overall, this dealerships is absolutely excellent and Nick Cataldo is someone I would highly recommend to contact if you are interested in a car. I drove away from there with a great feeling that I got the best deal possible and in the most friendly and professional way. There are some places I have been to in the past where I have driven away feeling somewhat dirty, as if I had been taken, because of the high pressure sales and financial tactics, but definitely not here. One very satisfied customer!!! More

I truly felt I was special, what a great experience, I will always buy my cars from them. I liked the no pressure sales. I felt very comfortable. I liked them so much that I had my son come with me to l will always buy my cars from them. I liked the no pressure sales. I felt very comfortable. I liked them so much that I had my son come with me to look a cars. I would highly recomend Pinebelt to friends and family. More

I have been leasing cars for over 18 years and this was the easiest leasing experiance I have have ever had, Matt and Nick were great, I will continue to get my cars at Pine Belt, they have made me a cus the easiest leasing experiance I have have ever had, Matt and Nick were great, I will continue to get my cars at Pine Belt, they have made me a customer for life. The whole process from negotiating the price to signing the final papers was very professional. More

Dropped in with a problem mid-Friday afternoon. No reservation. They were helpful, curteous and quick. Diagnosed my problem, offered a solution and sent me on my way with my car running like a top. reservation. They were helpful, curteous and quick. Diagnosed my problem, offered a solution and sent me on my way with my car running like a top. This was my third experience with these people and it has always been the same. Recommend highly. More

I recently purchased a new Platinum Armada from Steve Linman at this dealership. Right from my initial call to the dealership it was a very positive experience. They confirmed the truck I was intereste Linman at this dealership. Right from my initial call to the dealership it was a very positive experience. They confirmed the truck I was interested in was in stock and addressed my questions professionally before I arrived. I met Steve at the dealership and test drove the truck. Steve stayed late and set aside his personal time in handling the purchasing of my vehicle. Having small children at home my wife was tied up with kids in the bath and doing homework; Steve drove the truck to my home in Westfield so my wife didn't have to pack up three kids and leave the house. I would highly recommend this dealership. Steve demonstrated a concern for his customer and it made the purchase of a our new truck and very nice experience. More

Bob took care of me throughout the entire experience. Not at any time did I feel like I was dealing with a typical Car dealer. They gave me a great deal and were very forthcoming about every detail of the tr at any time did I feel like I was dealing with a typical Car dealer. They gave me a great deal and were very forthcoming about every detail of the transaction. I have already referred a friend to Bob and have no problem with continuing to do so. More

For the first time ever, a few months ago, I leased a brand new car from Nissan. After years of driving a used car, it was time for something new. The salesman, Nick Cataldo, was outstanding in his work brand new car from Nissan. After years of driving a used car, it was time for something new. The salesman, Nick Cataldo, was outstanding in his workmanship. He took his time explaining everything to me and was patient with my questions. He used "car language" that I understood and made leasing a car as easy as 1,2,3. I would recommend any person, looking to buy or lease a car, to go to Nissan, specifically Mr. Cataldo at Pine Belt. His professionalism exceeded everything that I could have imagined. More

This is by no means the first car I've purchased but it is the first time I felt the desire to comment on the dealer that sold me my car. Having spent the better part of a month looking around, getting quo is the first time I felt the desire to comment on the dealer that sold me my car. Having spent the better part of a month looking around, getting quotes and test driving I decided to give Pine Belt Nissan a look. I'm very glad I did. Right from the getgo Bob Vasquez was there for me. His knowledge and service was second to none. He got questions answered and was extremely attentive to detail and making sure of my customer satisfaction. He gets 5 stars in my book. More