Pine Belt Nissan of Keyport

I signed a deal with the devil and they even ignored the contract. Never again contract. Never again More

Damen Krone the finance manager blatantly tried to switch my APR rate last minute to a higher rate. He then denied doing so and tried to gaslight me. This is no reflection of other employees. As I kno switch my APR rate last minute to a higher rate. He then denied doing so and tried to gaslight me. This is no reflection of other employees. As I know Keyport holds standards higher than this. The manager Halim and Marco made right of issue, both gentlemen as well as sales reps John and James were accommodating and helpful to situation. Can't let one bad egg spoil the whole bunch. I would return to Nissan just would not work with Damen. All in all solid dealership. More

Thank you Rob (Service Dept) for helping us this afternoon! We appreciated your kindness and being so helpful. Thank you again! afternoon! We appreciated your kindness and being so helpful. Thank you again! More

Buying 🚙 from Kevin G was so painless and very pleasant! Great laughs Great Service indeed! Great laughs Great Service indeed! More

Notice how negative reviews are never responded to?!?? Let me say first of all, Rich the sales manager is a xxxxxxx. When you try to vent about a car that’s brand new purchased off of his lot th to?!?? Let me say first of all, Rich the sales manager is a xxxxxxx. When you try to vent about a car that’s brand new purchased off of his lot that has several problems - he refuses to help, and in fact hangs up on you!! So unprofessional, he shouldn’t have a job. I already filed a formal complaint against him with the regional office and will continue to follow up on that! Rich, you can return call me at anytime to apologize. Secondly here is my persistent 1 star review!! Just to note, Nissan doesn’t care about the safety of your children when their car is falling apart… that’s been OBVIOUS through this whole problem… WOULD YOU PUT YOUR 2 AND 3 YEAR OLD CHILDREN IN A CAR THAT WAS FALLING APART ON THE INSIDE….. sorry the integrity of this vehicle is severely in question!! …here is my review I will be leaving several reviews! First and foremost, I will NEVER EVER OWN another Nissan vehicle ever again. Let me be open and honest and list the vehicles I’ve owned from Nissan. 1) 1990 Nissan Sentra 2) 1994 Nissan Sentra 3) 2009 Nissan Altima 4) 2012 Nissan 370Z 5) 2015 Nissan Rogue 6) 2018 Nissan Maxima SV 7) 2021 Nissan Rogue SV AWD Premium When I owned my Nissan Maxima SV, the dashboard was falling apart, the internal trim to the A post on the driver side fell in my lap while driving on the GSP….imagine if I got in an accident, I would have sued the xxxx out of Nissan… then the radio was recalled… did firmware update and fried my radio. The AC never worked. 60 degrees you would freeze…63 degrees you were feeling like the Sahara Desert. Fast forward….Nissan Rogue 2021 - Drive train issues after 1 MONTH!!!! Doesn’t like to shift out of first, the trim in the passenger seat fell off. Knocking under the hood…. And Nissans response. It’s your problem it’s under warranty we will look at it. But it’s your car and your problem. I will repost this every day and many platforms until my voice is heard. I’ve made complaints with not only the dealership, but also the regional office and the BBB. DONT BUY NISSAN!!!!!! DONT BUY NISSAN!!!!!! More

Buyers beware!!! Bait and switch!! I've worked with several car dealerships over the years, but never have I experienced such a desperate sales team. We received a letter in the mail stating that the d several car dealerships over the years, but never have I experienced such a desperate sales team. We received a letter in the mail stating that the dealership was interested in buying back our lease a few months early. The letter clearly stated that ANY fees would be eaten, including mileage overages, damages, and remaining payments. Not only did they want to sell us a new vehicle over sticker, but they didn't want to honor a SINGLE INCENTIVE as listed in the letter. They wanted to charge us every remaining payment in addition to a dispo fee. (We were under mileage and car was appraised without issue) Not the kind of treatment you'd expect from the place you've previously purchased 3 cars. When I called out the sales person Steve B. on the letter being nothing more than a bait and switch, he flat out admitted to it, stating that "all dealerships do it" and it's "how the business works". Our sales rep reeked of desperation and rambled on like a manic person, oftentimes not letting us get a single word in. You expect a certain amount of shadyness and lies when dealing with car dealerships, but not to this extent. More