
Pine Belt Nissan of Keyport
Keyport, NJ
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I had never shopped at Pine Belt Nissan in Keyport before as it is not near my residence. However, in this instance I was looking for a pre-owned Rogue with a specific equipment package that I found via the as it is not near my residence. However, in this instance I was looking for a pre-owned Rogue with a specific equipment package that I found via the internet at this dealership. We were trading in my wife's 2007 Murano and downsizing to a 2011 Nissan Rogue. Rob Carlson, our salesman, greeted us at the door and our satisfying experience continued from there. Rob was very helpful, taking us on a lengthy test drive and explaining all of the features of the vehicle. We then proceeded to his desk where we discussed our expectations for the car and discussed what our price range was. We went back and forth until we both came upon a mutually agreed upon price for both the new car and our trade. Rob was patient, sincere, never got flustered when we pushed back on the price and told us that he would continue to help us through the entire process until complete. He always gave us his undivided attention and was never running to help another customer. Amazingly, when we were moving the contents of our Murano to our new Rogue, Rob came out and offered to help us transfer the contents. In all my years buying cars, I had never had a sales person ever offer to do this! This is why I have given all 5 ratings to this dealership. From the treatment I had received from Rob during the "selling" process to the "financing" portion with Mike, I felt that this dealership went above and beyond with me and was willing to work with me rather than dictate to me what 'they" wanted. i will probably return to this dealership to service assuming that I will receive the same treatment when servicing my vehicle. Wish all dealerships could take a lesson from Pine Belt Nissan of Keyport in customer service! Wish all sales people were like Rob! More
Steve was a gentleman, and ultimately we left with the car we wanted with a great deal, and that was our experience with both him and his professionalism. oh and by the by the jokes were pretty good. car we wanted with a great deal, and that was our experience with both him and his professionalism. oh and by the by the jokes were pretty good. More
Everyone at the dealership was very friendly and helpful. The communication between Dave and I was relaxed and he did his best to make the deal more appealing for me. Overall, I am very pleased with the fin The communication between Dave and I was relaxed and he did his best to make the deal more appealing for me. Overall, I am very pleased with the final agreement and the service received. More
I came back for my early lease termination. Vito was my sales person the first time I came here so I wanted to return back to him. He went above and beyond as well as Mr. Willis to help me out. He was runn sales person the first time I came here so I wanted to return back to him. He went above and beyond as well as Mr. Willis to help me out. He was running back and forth to find me the color and options I was looking for and wasn't settling until he found "the car". It was a very busy day so I was one of the last to leave. Vito stayed after the dealership closed to show me how the options worked in my car and helped me get set up. Another one of the managers (I'm unsure of there name) was also extremely courteous and helped me also. I wouldn't hesitate to come back and anyone that asked me, I would send there and to him. I couldn't have asked for better service! Thank you very very much Pine Belt Nissan!! More
We had researched what vehicle we were interested in, and I e-mailed the dealership. Betty was very quick to respond and to set up a test drive appointment. Everyone was very professional and really did a I e-mailed the dealership. Betty was very quick to respond and to set up a test drive appointment. Everyone was very professional and really did a great job! I would definitely recommend this dealership. More
Extremely satisfied, dealership went above and beyond to meet my needs, never felt pressured to buy, couldn't be happier,I've bought new cars since 1988 and this was the most pleasant experience I've ever h meet my needs, never felt pressured to buy, couldn't be happier,I've bought new cars since 1988 and this was the most pleasant experience I've ever had in a dealership. Thank you More
This is the 3rd Altima I leased at Pine Belt. I have always dealt with Walter Jacobsen. He is a friendly, low-pressure salesperson who is very knowledgeable about the Nissan vehicles as well as the comp always dealt with Walter Jacobsen. He is a friendly, low-pressure salesperson who is very knowledgeable about the Nissan vehicles as well as the competition. The price negotiations were hassle-free and his prices are the lowest in the area. More
Thank you Tommy G for excellent service as always. We are a family of Nissan owners thanks to you and your great team in the Keyport NJ office. are a family of Nissan owners thanks to you and your great team in the Keyport NJ office. More
I felt very comfortable. It was a Reasonable negotiation. I was Happy w purchase. I would Would recommend to friends and family. Thank you for the good service I was Happy w purchase. I would Would recommend to friends and family. Thank you for the good service More
Matthew Fehl was a great salesman to work with. He was Matthew Fehl was a great salesman to work with. He was friendly and was well aware of the Nissan Pathfinder. He was welcoming and knowledgeable of t Matthew Fehl was a great salesman to work with. He was friendly and was well aware of the Nissan Pathfinder. He was welcoming and knowledgeable of the truck. More