Pine Belt Nissan of Keyport
Keyport, NJ
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The best car buying experience from Eduardo Callirgos My husband had been looking for a pre owned truck for months and the Frontier at Pine Belt Nissian was perfect for him. He wasn't looking forward to t My husband had been looking for a pre owned truck for months and the Frontier at Pine Belt Nissian was perfect for him. He wasn't looking forward to the car buying process so it took him a while to go to Pine Belt to talk to someone. That someone was fortunately, Eduardo Callirgos who is an exceptional salesperson. He made us feel comfortable, non pressured and was very honest about how things were going to go. Once we met Eduardo things progressed very smoothly and it turned into an top rate buying experience. I'm sure we would not hesitate at all to go back to Pine Belt and Eduardo to buy another car. We are actually going to start watching the website for a used car for our daughter! Tom and Lynda Stark More
Terrible experience...buyer beware Purchased a used Nissan from pine belt about a month ago. By far the worst experience of any of 4 Nissans I have purchased in my life. I will say, Fra Purchased a used Nissan from pine belt about a month ago. By far the worst experience of any of 4 Nissans I have purchased in my life. I will say, Franz Crane was graceful and courteous throughout the whole experience and would recommend him as a salesman if you happen to be unfortunate enough to step in this dealer. Things started off well when I got to the dealer for the test drive and the initial negotiation phase. The car was fairly priced and I ended up paying the asking price which I was ok with. However, the financing part of the deal was a complete disaster and the worst customer service experience I have faced. One of the sales managers openly lied to my face about the interest rate that was offered to me by Nissan. This is a common practice for dealers to mark up the interest rate for extra profit, but normally the customer is unaware. When I called the dealer out on marking up my interest rate they became very annoyed and unfriendly. Ultimately it ended up with the manager throwing a final offer in my face and telling me "we aren't going to do it for anything less". The general manager Matt Clifton then got involved after I convinced them to work with me to make a deal. Again, I uncovered more lies and unethical tactics. I was being charged for things without my knowledge of them. Ultimately, it led to Matt asking me to leave the dealer because I refused Gap insurance and he "didn't want to do the deal anymore". I left the dealer and ended up calling back the next day to speak with the customer relations person. This person was much friendlier and we were able to work out a FAIR deal. It could have been this easy from the beginning. The level of customer service was atrocious and really left a bitter taste in my mouth. I have never seen a customer kicked out of a dealer due to tough negotiation skills. The fact that pine belt is able to treat any customer with this level of disrespect really speaks volumes. Further, my registration was botched after careful directions to transfer my plate. I made it clear that I wanted my current plate transferred to the new car and was assured this would happen. A few weeks later I get a call from the dealer telling me my new plates were ready to be picked up. Overall terrible experience and I would caution anyone considering buying a vehicle from pine belt Nissan to really think twice. More
BEST EXPERIENCE EVER!! I have to say that the team at Pine Belt Nissan in Keyport is by far the most professional and dedicated group of people that I have ever had the plea I have to say that the team at Pine Belt Nissan in Keyport is by far the most professional and dedicated group of people that I have ever had the pleasure of doing business with when buying a car. Tom Hebrew and Bob Sorg EXCEEDED my expectations and provided EXCELLENT customer service. My wife and I purchased a 2011 Nissan Murano and a 2006 Nissan 350Z and I am so happy with my new cars. I absolutely love them and are a great fit for us. My daughter Peyton loves the Murano and I can't wait for the summer to cruise with the top down on the 350Z. Thank you so much and I will be referring a lot of my credit repair clients over to you as well!!! Jose & Kellee Rodriguez Owners of Clean Slate Credit Solutions Neptune, NJ More
To Whom it may concern, My husband had been car shopping for several weeks in and around our area. It was Franz Carne who got our business once again. We first met Franz three years ago, and leased two vehi for several weeks in and around our area. It was Franz Carne who got our business once again. We first met Franz three years ago, and leased two vehicles. He is just an all around nice guy, very caring and down to earth. He is quite knowledgeable about the cars he sells and was concerned about our best interests. Franz was the only salesman to follow up with a phone call. He asked if there was anything he could do to have my husband come back. While I was not ready to turn my leased Rouge in just yet, my husband went back. About and hour or so later my husband called me to see if I would come and look at the Altima he was interested in. Low and behold Franz worked his magic again and we left with two cars just like the first time three years ago. If it were not for his diligence and professionalism I know we would have gone elsewhere. Sincerely, Cynthia Jans More
Best Experience Ever! I have dealt with a lot of dealerships and overall this was the BEST! Everyone was very friendly and the sales and financing guys I dealt with were s I have dealt with a lot of dealerships and overall this was the BEST! Everyone was very friendly and the sales and financing guys I dealt with were super nice. They guided me through the process every step of the way. Love my new car! More
Outstanding customer service Franz made our car buying experience a pleasurable and painless experience. I would highly recommend anyone to visit franz before purchasing any other Franz made our car buying experience a pleasurable and painless experience. I would highly recommend anyone to visit franz before purchasing any other car. Very satisfied customer More
This was the best car buying experience I have ever had, everyone at Pinebelt, was more than a pleasure to work with during this process!! I would recommend them to anyone, interested in purchasing a Nissan everyone at Pinebelt, was more than a pleasure to work with during this process!! I would recommend them to anyone, interested in purchasing a Nissan. More
If you are looking for a dealership that finally makes you feel good about buying or leasing a car you need to go to Pinebelt Nissan of Keyport NJ. Kevin Geiger is one of the nicest most honest salesmen you feel good about buying or leasing a car you need to go to Pinebelt Nissan of Keyport NJ. Kevin Geiger is one of the nicest most honest salesmen i have ever met and he made my leasing experience very pleasant. Anthony Szaraz was quick with the paperwork so that was great too. I gave the dealership this rating because it was such a great experience and that is rare when it comes to car dealers. More
It was a pleasure dealing with Anthony Szaraz and Rick Coppola .The service these two gentlemen offered was beyond exceptional.They made purchasing a new vehicle pain free .The best dealership experience Coppola .The service these two gentlemen offered was beyond exceptional.They made purchasing a new vehicle pain free .The best dealership experience i have had in my entire life.I would certainly recommenced this dealer to anyone looking for a hassle free dealer.Big thanks all the best More
Had three cars in mind for financing or leasing. Came here last because we'd had a Murano a couple of cars ago and liked it, so were testing the first two cars against it. Continue to love the Murano, bu here last because we'd had a Murano a couple of cars ago and liked it, so were testing the first two cars against it. Continue to love the Murano, but this dealership made the experience a slam dunk. We'd scheduled a test drive (to be sure our experience was the same or better), and everything was in order when we arrived, they knew we were coming, and after taking some initial information (10 minutes, max) they had the car model with the features we wanted ready to go. Franz was very easy to work with, and respected the major constraint we had to work under that day (time), so when we decided to do more than test drive, but negotiate and try and get it done, he moved the process along well.They were fair about the trade-in value of our dealership, they worked a few processes simultaneously (like insurance and credit checking), and when it was done, all we had to do with Anthony the finance manager was sign the paperwork. In fact, the paperwork was done before the car was ready. Start to finish, we were done in three hours. We'd come in prepared, having gotten a realistic (not only on-line) value for our trade-in, and for the features we wanted. I think they realized that, and they adjusted how long it takes appropriately and with concern for our time constraints. That's always bothered me about other dealerships, they don't listen, but Franz and Anthony certainly did. I've driven a few Nissans, both rentals and personal, and think they make a great product, but sometime dealerships can screw it up. Pine Belt most certainly did not. More