Pine Belt Mazda
Lakewood, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,122 reviews
I only buy from pinebelt Mazda all employees and managers are very knowledgeable about there products no pressure atmosphere get buying experience are very knowledgeable about there products no pressure atmosphere get buying experience More
Very good service and a smooth sale with Frank. He was knowable about all aspics of the Mazda CX 50! Great job! He was knowable about all aspics of the Mazda CX 50! Great job! More
Hannah was a pleasure to deal with. Professional, courteous, and answered all my questions. The process was quick and efficient and I left with a number I was happy with. Love my new CX Professional, courteous, and answered all my questions. The process was quick and efficient and I left with a number I was happy with. Love my new CX5. Thank you Hannah and the rest of the crew at Mazda. More
Brandon was excellent to work with. He was very patient and gave me an outstanding deal on a new car He was very patient and gave me an outstanding deal on a new car More
Brandon is a great salesman to work with. He should be promoted.. He took care paper work etc.. very efficiently. He should be promoted.. He took care paper work etc.. very efficiently. More
Professional. Knowledgeable. Friendly. Made us feel very comfortable through the entire process. Thank you Brandon! Knowledgeable. Friendly. Made us feel very comfortable through the entire process. Thank you Brandon! More
Brandon was a pleasure to work with from the start. He was friendly, straightforward, knowledgeable and very helpful. I would recommend and be happy to work with him in the future. He was friendly, straightforward, knowledgeable and very helpful. I would recommend and be happy to work with him in the future. More
I got my vehicle from Chris purdie. He was outstanding made me feel so comfortable and didn’t pressure me like other dealers. His knowledge about every vehicle and helping me chose the He was outstanding made me feel so comfortable and didn’t pressure me like other dealers. His knowledge about every vehicle and helping me chose the perfect one for me! I highly recommend if you’re buying a car go to pinebelt mazda and ask for Chris purdie! Thanks Chris!!! I love my Mazda! More
If you’re looking to buy a preowned car, please second guess coming to this dealership. The question is what is the value of someone’s word today? I seem to be questioning that lately. I’m a working c guess coming to this dealership. The question is what is the value of someone’s word today? I seem to be questioning that lately. I’m a working class man who was looking to buy a preowned car when I stumbled across Pinebrook auto sales. They had a preowned 2023 Santa Fe hybrid and good internet reviews. I called Internet sales to set up a test drive. I was told they had to verify if the car was there, in which they did. I was set up a appointment, which was texted and confirmed. I was told who I was meeting with and arrive at their Mazda location in Lakewood, New Jersey. Upon arrival, I was greeted by Carlos one of their managers. I told him I had an appointment at 2 PM to test drive the 2023 Hyundai Santa Fe hybrid. Carlos told me the car was sold in the a.m. I questioned why I was not notified that the car was sold. Carlos explained to me this is a big dealership and Internet sales cannot monitor everything. The car was sold in the morning and left an hour ago. Again, I called in at 1:09 PM and set my appointment for 2 PM. I had an appointment for a car that was not there. Carlos didn’t even offer me an apology. I even told him I drove 33 miles from Oldbridge NJ. It was like he didn’t care and was angry at me for question him. He didn’t even offer me a refreshment and to sit down and give him a chance to rectify this. I know if this was me that’s what I would have done. But you can never speak for someone else so I walked out. I contacted Alena who was the head of Internet sales who offered me what I think was an apology but not a solution. Nothing!. I was just simply told that this sort of thing does not happen here. “But it did” and no solution was provided. I drove 66 miles round-trip plus gas and tolls and time for a car that was not there. I was not even invited into their showroom for a solution. look this is my experience but buyer beware. I didn’t buy a car there. Good luck, and hopefully you won’t experience this. But if it’s an isolated incident, it should’ve been handled better. I saw many wonderful reviews about this dealership so I chose to come there, so disappointed. I even called to see and there was a resolution and told them “ I will right a review” they did not care. I’m sure they must think the public is stupid and won’t care what one person writes, well not this guy. Ps. Their ad is still up as of 3:18 PM on the Internet. Seems like the old bait and switch. Never again. Very very disappointed. Carlos Alena a zero stars if I was allowed to do it. More
Brandon Phillips was great to work with. Above all he was patient and understanding. The whole process was pleasant. Everyone was exceptional. Thank you for making this deal come true. I’m a Above all he was patient and understanding. The whole process was pleasant. Everyone was exceptional. Thank you for making this deal come true. I’m a happy lady. More