Pine Belt Mazda

I got my vehicle from Chris purdie. He was outstanding made me feel so comfortable and didn’t pressure me like other dealers. His knowledge about every vehicle and helping me chose the He was outstanding made me feel so comfortable and didn’t pressure me like other dealers. His knowledge about every vehicle and helping me chose the perfect one for me! I highly recommend if you’re buying a car go to pinebelt mazda and ask for Chris purdie! Thanks Chris!!! I love my Mazda! More

If you’re looking to buy a preowned car, please second guess coming to this dealership. The question is what is the value of someone’s word today? I seem to be questioning that lately. I’m a working c guess coming to this dealership. The question is what is the value of someone’s word today? I seem to be questioning that lately. I’m a working class man who was looking to buy a preowned car when I stumbled across Pinebrook auto sales. They had a preowned 2023 Santa Fe hybrid and good internet reviews. I called Internet sales to set up a test drive. I was told they had to verify if the car was there, in which they did. I was set up a appointment, which was texted and confirmed. I was told who I was meeting with and arrive at their Mazda location in Lakewood, New Jersey. Upon arrival, I was greeted by Carlos one of their managers. I told him I had an appointment at 2 PM to test drive the 2023 Hyundai Santa Fe hybrid. Carlos told me the car was sold in the a.m. I questioned why I was not notified that the car was sold. Carlos explained to me this is a big dealership and Internet sales cannot monitor everything. The car was sold in the morning and left an hour ago. Again, I called in at 1:09 PM and set my appointment for 2 PM. I had an appointment for a car that was not there. Carlos didn’t even offer me an apology. I even told him I drove 33 miles from Oldbridge NJ. It was like he didn’t care and was angry at me for question him. He didn’t even offer me a refreshment and to sit down and give him a chance to rectify this. I know if this was me that’s what I would have done. But you can never speak for someone else so I walked out. I contacted Alena who was the head of Internet sales who offered me what I think was an apology but not a solution. Nothing!. I was just simply told that this sort of thing does not happen here. “But it did” and no solution was provided. I drove 66 miles round-trip plus gas and tolls and time for a car that was not there. I was not even invited into their showroom for a solution. look this is my experience but buyer beware. I didn’t buy a car there. Good luck, and hopefully you won’t experience this. But if it’s an isolated incident, it should’ve been handled better. I saw many wonderful reviews about this dealership so I chose to come there, so disappointed. I even called to see and there was a resolution and told them “ I will right a review” they did not care. I’m sure they must think the public is stupid and won’t care what one person writes, well not this guy. Ps. Their ad is still up as of 3:18 PM on the Internet. Seems like the old bait and switch. Never again. Very very disappointed. Carlos Alena a zero stars if I was allowed to do it. More

Brandon Phillips was great to work with. Above all he was patient and understanding. The whole process was pleasant. Everyone was exceptional. Thank you for making this deal come true. I’m a Above all he was patient and understanding. The whole process was pleasant. Everyone was exceptional. Thank you for making this deal come true. I’m a happy lady. More

OUTSTANDING! Brandon was my daughter’s salesman and I can’t say enough about him. A true professional who truly made our car purchase NOT an experience but a deli Brandon was my daughter’s salesman and I can’t say enough about him. A true professional who truly made our car purchase NOT an experience but a delight. Kudos to Carlos who was one of the managers who helped complete my daughter’s purchase and rounded out our stress free, enjoyable time at Pine Belt Mazda . I, without hesitation, strongly recommend Brandon, Carlos and this dealership to anyone in search of a vehicle! More

It was a pleasure with Hanna, she was able to help me to get what I wanted. She took the time to make the process even easier than I thought. get what I wanted. She took the time to make the process even easier than I thought. More

Everything went smooth. Got a good deal and will definitely be back. Brandon was great. Got a good deal and will definitely be back. Brandon was great. More

The last car I got here I had for 15 years. Thank you Hannah for your help. We are enjoying the Mini Coupe! Thank you Hannah for your help. We are enjoying the Mini Coupe! More

Great salesman! Process relatively painless, very impressed with vehicles . Would highly recommend dealership to anyone looking for a new vehicle Process relatively painless, very impressed with vehicles . Would highly recommend dealership to anyone looking for a new vehicle More