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Pine Belt Chrysler Jeep Dodge Ram
Lakewood, NJ
3,302 Reviews
At Pine Belt Chrysler Jeep Dodge Ram we're not just committed to giving you a good deal, we're committed to giving you the BEST deal. So don’t miss this opportunity to get the best deal on a new car...come in and view 100's of new and used cars.
Not only are we committed to giving you the absolute best deal possible…our customers also enjoy our exclusive Pine Belt Chrysler Jeep Dodge Ram Rewards program FREE OF CHARGE WITH EVERY PURCHASE! Take a look at all of the benefits this program offers using the links below…and remember this comes FREE with EVERY purchase at Pine Belt Chrysler Jeep Dodge Ram of Lakewood!
Program Explanation:
http://www.pinebeltcjdr.com/PB_FAQs
Program Benefits:
http://www.pinebeltcjdr.com/PBRewards
Pine Belt Chrysler Jeep Dodge Ram now offers a Lifetime Engine Warranty. The Lifetime Engine Warranty applies to most pre owned non-commercial vehicles. All used non-commercial vehicles that are less than 15 years old & that have 85,000 miles or less at the time of sale are covered by the Lifetime Engine Warranty. The Lifetime Engine Warranty comes with the selling price of the vehicle at no additional cost!
From Toms River, NJ to Freehold, NJ and beyond, Pine Belt Chrysler Jeep Dodge Ram has a rich tradition of providing high-quality cars, trucks, and SUVs at great prices. Visit our dealerships for your next car purchase and see why we are the Jersey Shore’s most trusted car dealer.
Pine Belt Chrysler Jeep Dodge Ram also offers complete car service facilities on-site. We recommend you call to schedule your car service at 888-3-PINEBELT(888-374-6323).
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,302 reviews
February 20, 2016
Terrible service department Terrible service experience. I got notices for 2recalls on my Grand Cherokee both of which indicated they were safety issues. Both also indicated Terrible service experience. I got notices for 2recalls on my Grand Cherokee both of which indicated they were safety issues. Both also indicated they would take approximately one and a half hours each to address and if the one inspection determined it was an issue the fix would take additional time. When I called in to schedule the appointment I asked for a loaner car, as I had been told when I purchased the car loaners were available, and did not want to waste 3 hours of time on a recall issue. The service people told me that I did not qualify for a loaner as the service was going to take less than 6 hours. (This timeframe for loaners was not disclosed to me when I bought the car this past summer). Instead I scheduled an appointment for this Saturday morning as that is the only time I can wait hours to get my car. When I get there is morning they tell me they have the appointment for the following week and refuse to look at the car, despite sending letters urging me to come in for this safety issue. Even after explaining I had written down the time and date while on the phone they refuse to try and make any accommodation and instead say there is nothing they can do. I can only assume if I had been in for a paying service they would have gladly taken my car. However since this was a non paying "safety recall" they simply sent me on my way so that I not only had to waste this morning but another Saturday as well. It is clear to me that the dealership does value their customers time nor apparently their safety More
by Disappointedjeepowner
Employees Worked With
Unknown
February 19, 2016
Great Experience I had a wonderful experience dealing with Ryan Concord at Pinebelt Jeep/Chrysler. They were honest and up front and truly walked us through each step I had a wonderful experience dealing with Ryan Concord at Pinebelt Jeep/Chrysler. They were honest and up front and truly walked us through each step of the process and helped us come to the best solution for purchasing our car. I feel they truly had our best interest at heart. I would recommend anyone to deal with Mr. Ryan Concord! More
by jtoddings
Employees Worked With
Ryan Concord, Matt Lavender, Tom Bowen
February 15, 2016
Excellent !!!!! I was never happier and felt more secure in a dealership like I did when I walk in on Saturday and met Matt , who then set me up with Lisa . She was I was never happier and felt more secure in a dealership like I did when I walk in on Saturday and met Matt , who then set me up with Lisa . She was absolutely caring , understanding and explained that was going to happen. I was car shopping prior to this and was at 4 other dealers the day before . I'm currently going through a divorce and of course being a women not really understanding the first time of trading in my lease. Lisa told me things no other salesman told me. I would absolutely be dealing with them Lisa for now on. Matt as well closed the deal and was extreme helpful and made sure I was ok and with everything. Extremely professional More
by Delalla33
Employees Worked With
Matt Lavender, Lisa Richichi
February 15, 2016
Service department is awful!!!! Awful experience with the service department! I brought my jeep (3rd one I've purchased from this dealership in 3 years) in for some electrical work c Awful experience with the service department! I brought my jeep (3rd one I've purchased from this dealership in 3 years) in for some electrical work covered by the warranty. When I went to pick it up I was told I owed $80 for an oil change. I didn't ask for an oil change, I have no idea why they did an oil change, it had just had one. When I questioned it, the service manager said, "well we did one so....." really??? I couldn't have my car back unless I paid for it. I paid for it figuring I could call the dealership manager the next day and straighten it out. Three voice mails later over the next week and no calls back. Great customer service. I guess customer loyalty and satisfaction mean nothing to them. All they had to do was apologize and maybe give me a free oil change in the future. They really missed the opportunity to do the right thing. More
by Elizabeth L.
Employees Worked With
Service dept. Manager
February 14, 2016
New vehicle purchase Very professional employees that took the time to satisfy my needs in a timely manner.from the beginning of the inquiry to the end of the purchase ev Very professional employees that took the time to satisfy my needs in a timely manner.from the beginning of the inquiry to the end of the purchase everyone in the sales process were very professional to my wants and needs and bent over backward to satisfy them. More
by Jerry45
Employees Worked With
David Andrews
February 13, 2016
very patient with me I kept changing my mind on what I wanted. Cory helped narrow it down to what I really wanted. Then got the car, with the trim level that wouldn't bre I kept changing my mind on what I wanted. Cory helped narrow it down to what I really wanted. Then got the car, with the trim level that wouldn't break the bank. Jose was my first salesman, very nice. When I came back unexpectedly to look at yet another car, he was with a customer and introduced me to Cory right away. I could have gotten a Jeep anywhere around here. I really connected with Jose and Cory. They were patient with all my questions and trying to figure out what would be best for me. Jose and Cory were the main reason I bought my Jeep here. Will continue to do business with them in the future. p.s. Taylour Gaudreau was lovely on the internet end of my quest. More
by blue baby
Employees Worked With
Taylour Gaudreau, Jose Guzman, Matt Lavender, Rick Hackett, Cory Crenchshaw
February 05, 2016
Very good and quick and easy They were completely helpful and straight to the point. They didn't mess around with any lies. I was only there for an hour and walked out with a new They were completely helpful and straight to the point. They didn't mess around with any lies. I was only there for an hour and walked out with a new vehicle at a great price. More
by Starfish7
Employees Worked With
Matt Lavender, David Murray
February 04, 2016
2015 Jeep Grand Cherokee purchase. Buying our new vehicle at pine belt keep was a great experience. Matt and Dave were very knowledgeable and went out of their way to meet my price. I w Buying our new vehicle at pine belt keep was a great experience. Matt and Dave were very knowledgeable and went out of their way to meet my price. I would highly recommend pine belt to anyone looking for a new vehicle. More
by cwcards
Employees Worked With
Matt Lavender, David Andrews
January 31, 2016
Worth The Trip Began a search for a Grand Cherokee. Went to two dealerships in Southern New Jersey and weren't getting anywhere fast. Made a bunch of phone calls to Began a search for a Grand Cherokee. Went to two dealerships in Southern New Jersey and weren't getting anywhere fast. Made a bunch of phone calls to dealerships in DE, PA, NY and NJ. Pine Belt was quick to return my call and gave us a great price. Another salesman from another dealership said not to call anyone else. We drove an hour north of where we live to arrive and find the jeep we inquired about sitting out front. The salesman Cory was waiting to greet us at the door at our appointment time. We took a quick test drive and came back to move forward with the transaction. Everything that was promised over the phone was honored when we sat down. When we completed the paperwork, there were no surprises. Glen came over to explain the pricing breakdown so there were no questions. We applied for financing and were approved rather quickly. We finished up signing the financing paperwork with Ryan. We arrived at 6 and drove away in our new jeep by 9. We love our new jeep and would recommend Pine Belt to our family and friends. Not your average car dealership experience. More
by WantedAJeepSince3rdGrade
Employees Worked With
Stephanie, Ryan, Glen Trautweiler, Cory Crenchshaw
January 31, 2016
3rd time buying here This is the third car I have purchased from Pine Belt Jeep. I bought a Chrysler and this is mug second Jeep. I would definitely go there again. This is the third car I have purchased from Pine Belt Jeep. I bought a Chrysler and this is mug second Jeep. I would definitely go there again. More
by Kathy
Employees Worked With
Glen Trautweiler, Adam Llyod
