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Pine Belt Chevrolet - Service Center

Lakewood, NJ

2.9
66 Reviews

66 Reviews of Pine Belt Chevrolet - Service Center

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October 21, 2024

Overpriced rear brakes and rotors by over $300 dollars. (Customer Declined Service) Misquoted brake sensor cost (Customer Declined Service) Came in for a engine light repair, and after initial work w More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 25, 2024 -

Pine Belt Chevrolet responded

We regret to hear that your experience with us was not a more positive one. We hope you are willing to give us another chance. Please reach out to our Customer Service Team at customerservice@pinebeltcars.com so we can work towards a resolution.

August 19, 2024

Hoss Very good nice friend and good to me and you are very nice 👍 good More

by Misa
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jared Neumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Pine Belt Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

We are from WA State and needed service before heading home. You accommodated our limited schedule. Thanks More

by charles.timchalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great
Aug 24, 2024 -

Pine Belt Chevrolet responded

Charles, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2024

VERY FRIENDLY CLEAN AND HONEST GROUP OF PEOPLE T0 DEAL WITH..KEEP YOU POSTED AND UPDATE More

by dal21865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Cipriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Pine Belt Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Pine Belt Chevrolet! We look forward to your next visit! Take care!

June 04, 2024

Posted a thorough negative review to Chevy but never received any feedback. This dealership must be overwhelmed. Spent less than an hour to misdiagnose my problem at a cost of nearly 2k but could not gu More

by r.tram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Initial service writer at night drop off was very accommodating.
Jun 07, 2024 -

Pine Belt Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Customer Service Team at customerservice@pinebeltcars.com when you have a chance. Thank you, and we look forward to hearing from you.

April 07, 2024

2019 Colorado was leaking for an air flow vent in the rear of my cab and carpet was wet. Wanted 1800 to repair or 3800 to replace the sheet metal which holds vent in place. Told them to leave the back More

by marklevy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Apr 09, 2024 -

Pine Belt Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Service Team at customerservice@pinebeltcars.com to discuss your concerns, as your satisfaction is of utmost importance to us.

April 04, 2024

The Pine Belt family is on top of the game as always. Mary W. my service advisor took care of everything for me with no worries. My Malibu PREMIER needed overnight service and I was provided with a fre More

by majordcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Wigget
Apr 05, 2024 -

Pine Belt Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 12, 2024

Do not stand by warranty for new cars. Promise the World on sales Get nothing after the sale will stand by the vehicle for warranty issues More

by Conductorhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hoss Abdi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Pine Belt Chevrolet responded

We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (732) 363-2900. We look forward to hearing from you.

February 20, 2024

Poor service poor response time and I was almost robbed by your pine belt dealer. They wanted to put a reman transmission in for $8700 or whatever it was and I went somewhere else and got it done for half More

by j.casa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marry in service
Feb 25, 2024 -

Pine Belt Chevrolet responded

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to discuss this with you. Please reach out to us at (732) 363-2900 at your earliest convenience to discuss how we can turn your experience into a positive one.

January 03, 2024

Brought my car in for recall/retrofit December 27th and got it back the same day. My service manager was Joe. I noticed my car door was damaged and sent a picture in to Joe since I know they take pic More

by One happy customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Russo
Jan 11, 2024 -

Pine Belt Chevrolet responded

Shlomo, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (732) 363-2900 at your earliest convenience to discuss how we can turn this experience into a positive one.

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