66 Reviews of Pine Belt Chevrolet - Service Center
Overpriced rear brakes and rotors by over $300 dollars. (Customer Declined Service) Misquoted brake sensor cost (Customer Declined Service) Came in for a engine light repair, and after initial work w (Customer Declined Service) Misquoted brake sensor cost (Customer Declined Service) Came in for a engine light repair, and after initial work was performed, the vehicle was returned with the engine light on. Eventually customer was provided a quote for a time chain replacement (+$4000) which can be done elsewhere for ($2000). Customer declined service. Other maintenance providers indicate that the timing chain is not the issue, plus the repairs made by dealer were questioned by others. More
Hoss Very good nice friend and good to me and you are very nice 👍 good very nice 👍 good More
VERY FRIENDLY CLEAN AND HONEST GROUP OF PEOPLE T0 DEAL WITH..KEEP YOU POSTED AND UPDATE WITH..KEEP YOU POSTED AND UPDATE More
Posted a thorough negative review to Chevy but never received any feedback. This dealership must be overwhelmed. Spent less than an hour to misdiagnose my problem at a cost of nearly 2k but could not gu received any feedback. This dealership must be overwhelmed. Spent less than an hour to misdiagnose my problem at a cost of nearly 2k but could not guarantee it would resolve my problem. Customer beware...I was blessed with a diagnoses that made no sense to anyone I talked to.... and after a diagnosis fee that was absurd I found a mechanic who solved my problem at no cost by tightening a bolt... More
2019 Colorado was leaking for an air flow vent in the rear of my cab and carpet was wet. Wanted 1800 to repair or 3800 to replace the sheet metal which holds vent in place. Told them to leave the back rear of my cab and carpet was wet. Wanted 1800 to repair or 3800 to replace the sheet metal which holds vent in place. Told them to leave the back seat out, popped the vent back in place and dried out the carpet. Cost me 10 dollars for a bit and some drying time. The part should never leak and service center should stand by product and not over charge for nonsense. Buying a Tacoma next time. More
The Pine Belt family is on top of the game as always. Mary W. my service advisor took care of everything for me with no worries. My Malibu PREMIER needed overnight service and I was provided with a fre Mary W. my service advisor took care of everything for me with no worries. My Malibu PREMIER needed overnight service and I was provided with a free loaner vehicle. Bill the technician did an immaculate service and repair with a nice video shot to my phone showing me details of review of my car. Brian in finance renewed my extended warranty with great coverage and very reasonable rates for the next few years. And of course I can't leave out the Service Manager who oversees the service dept. All in all I recommend others to visit Pine Belt Chevrolet between Lakewood and Brick NJ! Dr. Doug C. LTCol USA (retired) More
Do not stand by warranty for new cars. Promise the World on sales Get nothing after the sale will stand by the vehicle for warranty issues Promise the World on sales Get nothing after the sale will stand by the vehicle for warranty issues More
Poor service poor response time and I was almost robbed by your pine belt dealer. They wanted to put a reman transmission in for $8700 or whatever it was and I went somewhere else and got it done for half by your pine belt dealer. They wanted to put a reman transmission in for $8700 or whatever it was and I went somewhere else and got it done for half the price with the same warranty that is Robbery to me and if you guys think that’s OK somethings wrong with you and I will never ever go back to your dealer or recommend your dealer to anyone but I will be sure to share the story. More
Brought my car in for recall/retrofit December 27th and got it back the same day. My service manager was Joe. I noticed my car door was damaged and sent a picture in to Joe since I know they take pic got it back the same day. My service manager was Joe. I noticed my car door was damaged and sent a picture in to Joe since I know they take pictures of the vehicle. Joe told me to come in. I thought he checked the videos and saw that there was no damage to my door when I brought it in and he would take care of it. Instead he tells me he doesn't have pictures and blames me for blocking them when I was getting my insurance and registration. At first he told me he was going to take care of it to, but then he backtracked really quick when I told him the picture was taken New Years. So I checked the service video that they sent me. It clearly shows how the damage must have occurred. The video also shows the door handle undamaged. Service must have banged it into the beam that supports the lift. See Google review for the below. Attached is the picture of the handle from their service video and the picture of the damage. More