
Pine Belt Chevrolet
Lakewood, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Upon buying a used car from Pinebelt, the car had not yet received a PDI, and i was told by my salesman, at my leisure to make an appointment, of which i did. And when making that appointment, was going to b received a PDI, and i was told by my salesman, at my leisure to make an appointment, of which i did. And when making that appointment, was going to be a week later, not a big problem, and that the service work to be performed, from which Allie had to find out(put me on hold) would take about an hour and a half. On the day of my service, of which i had a 10:30am appointment, that, that wasnt even possible, the time frame, that there was 18 customer cars ahead of mine, and that when my car was done or needed some more time that i would be called. By 4:30 of the same day, i had to call the service department to find out how my car was doing, and at that point was told that, my car needed brakes and that parts were ordered, and that my car would not be finished until the next morning and that i would be called in the morning to come pick it up. The next morning i waited for a call from the service department that never came. I called at 12 noon, to find out when my car would be ready, and was told that the technician was just finishing it up and that the service manager would take it out for a test drive to make sure everything was good, and would be finished in about half an hour. At 1:30pm i received a call the car was ready. Once i arrived, the level of customer service was bad, the service manager had no time to explain anything, point me to go to the cashier, to get my keys, and once i received my keys and service receipt, was informed to give my keys to the service manager to have my car delivered to the front. When i asked the service manager about the work performed, he said it was on my receipt, and went on his way... What was performed was: Oil and Oil Filter changed. Front Brakes replaced new and Front Rotors cut. Replace wiper blades. No mention on my service receipt of any other things inspected, looked at, or commented. I was told by my salesman, that a PDI was that service would check the entire car out and replace whatever was damaged at no charge to me the customer, along with an oil change, and a voucher for an additional oil change. Other than the oil change and oil filter, only front brakes and wiper blades replaced, i have no issues. I never received a free oil change voucher. Upon returning home, i looked my car over, checked my oil, which was fine. Check the tire pressure in all four tires, and all were off, 32lbs in two, 35 lbs in another, 38 lbs in the next. The overall service that i was given, and the fact that the service department had my car for two days, and as i feel i was given way below customer service, and no receipt of what was or was not performed on my vehicle, leaves me very dissatisfied with the service department, and i would not recommend Pinebelt Chevrolet's Service Department.. What i purchased was a preowned 2008 Hyundai Elantra Thank You very much for allowing this to be heard. The salesman and the finance department was absolutely fantastic, and i would recomend them.... More
We walked out of another dealership that had a similar truck in stock because of a confrontational salesperson. Best thing we did. Not only was Lindsey professional but went over & beyond the call of duty truck in stock because of a confrontational salesperson. Best thing we did. Not only was Lindsey professional but went over & beyond the call of duty to get us the perfect truck for our needs,even if it meant getting it from Hamilton N.Y. We were highly satisfied & would recommend this dealership More
Kevin was reccomended to us by a friend of the family. We were in the market for a used car and were looking to buy quickly. Kevin was knowledgable, helpful, and catered to all of our needs. This proces We were in the market for a used car and were looking to buy quickly. Kevin was knowledgable, helpful, and catered to all of our needs. This process could not have been any easier than it was. I walked out of there with a used Hyundai for an incredible deal within a couple hours. I appreciate all of the hard work and dedication that Kevin and Pine Belt provided for us. We look forward to coming back soon and purchasing a vehicle for my wife in the near future. I would love to see a copy of the picture taken with our new vehicle as well!! Thanks Kevin and thanks Pine Belt. See you soon. More
Super friendly! Very knowledgable! I didnt think I could get the deal I did, I am a very happy customer and will be returning for all my future car needs!!!! It was like Guy knew me and knew exactly what I get the deal I did, I am a very happy customer and will be returning for all my future car needs!!!! It was like Guy knew me and knew exactly what I would love! More
Mr Kidd was extremely helpful and knowable about the camaro. He was very pleasant the deal with and we felt very comfortable with him he went over an beyond to help us with the sale would highly recomme camaro. He was very pleasant the deal with and we felt very comfortable with him he went over an beyond to help us with the sale would highly recommend him to our friends and family. More
I was recommended to go to Kevin by a good friend of mine, I was told he was one of the best sales person there. Kevin was extremely nice and easy going, their was never a time I felt pressured or overw mine, I was told he was one of the best sales person there. Kevin was extremely nice and easy going, their was never a time I felt pressured or overwhelmed. In telling him the payments I could afford monthly he wasted no time in finding a car price that was right for me. Kevin was extremely knowledgeable about each car and helped me with each and every question I had. When I found my perfect car he went above and beyond by letting us know payments would be lower if registration was in my cosigners name, I know of no sales man that would do that. From the moment we walked into the building he told us he would treat us as if we were family and thats exactly what he did until the moment I left with my first new car. He helped me through every step of the way, and I appreciate all the help he has given me. THANKS KEV! More
Just leased a 2012 Cruze 1LT from Ryan Concord and have to say it definitely was a most pleasurable experience. No sales pressure at all. Was recommended to Ryan and spoke to him in advance by phone explai to say it definitely was a most pleasurable experience. No sales pressure at all. Was recommended to Ryan and spoke to him in advance by phone explaining what I was looking for in terms of model and monthly lease cost. He ran some numbers and within 15 minutes called back with a quote. A few days later I was in the dealership to complete the deal. Ryan took the time to show us a few models/colors until we found just the right one. I will definitely return to Pine Belt and have complete confidence in recommending Ryan to family and friends. More
My husband and I found the perfect car for us with the help of Mark Cohen. He was very friendly and personable and followed through with all the terms that we discussed during the lease negotiations. He help of Mark Cohen. He was very friendly and personable and followed through with all the terms that we discussed during the lease negotiations. He is a great asset to the staff of Pine Belt Chevrolet. Thank you, Mark! More