Pilson Auto Center
Mattoon, IL
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336 Reviews of Pilson Auto Center
Dedicated to customer satisfaction Kristy worked for a year trying to find the truck I wanted at the price I wanted to pay. Her hard work payed off and the price was where I wanted to b Kristy worked for a year trying to find the truck I wanted at the price I wanted to pay. Her hard work payed off and the price was where I wanted to be. Great people to do business with, no one will work harder to get it right. Thanks to Kristy and the entire Pilson team. My Ram Sport is the envy of the neighborhood. More
Great buying experience! Well worth the trip Very good buying experience! They are very professional and friendly! Very willing to make the deal happen! Colten is a very good salesman!! Would buy Very good buying experience! They are very professional and friendly! Very willing to make the deal happen! Colten is a very good salesman!! Would buy from them again More
Awesome!!! We were extremely impressed with the treatment and service we received at Pilson Auto in Mattoon, Il that we would absolutely recommend them to anyone We were extremely impressed with the treatment and service we received at Pilson Auto in Mattoon, Il that we would absolutely recommend them to anyone in the market for a vehicle. Everyone from sales representatives to finance manager to managers and other employees were very friendly, helpful, and knowledgeable as they treated us like family, and made sure we were happy with the vehicle we chose. They are not pushy. They went the extra mile to explain everything to us and show us a great car-buying experience. Colton Bush was great as our salesman, very respectful and fun and so helpful to answer all questions. We also enjoyed Mike and Zack and Jason. We'll go back again if we need another vehicle!!! More
Good all the way around! Very good sales department! Really work with people! Fair on trade in prices! Very professional and willingness to work with people! Would buy there a Very good sales department! Really work with people! Fair on trade in prices! Very professional and willingness to work with people! Would buy there again in the future!! 2hr drive but it was worth it More
2016 Jeep Cherokee Sport The staff at Pilson Auto Center are bar-none some of the best car sales people that I've ever dealt with! The staff are SO friendly and will put you i The staff at Pilson Auto Center are bar-none some of the best car sales people that I've ever dealt with! The staff are SO friendly and will put you in vehicle that you love! I highly recommend Bree! She helped make my experience AMAZING! More
An Honest Saleswoman Cathy Bush has been amazing ever since I purchased my Dodge Caravan in 2013. The vehicle itself is excellent and exactly what I asked for (a brand-new Cathy Bush has been amazing ever since I purchased my Dodge Caravan in 2013. The vehicle itself is excellent and exactly what I asked for (a brand-new vehicle with a payment that would fit into my budget). I drive about 25,000 miles per year and needed a reliable van for carpools, family trips, etc. I wish I would have upgraded a few more dollars per month for a few more features (which I recommend to anyone), and Cathy has spent MUCH time with me looking at options to get into a different vehicle, but as I stated an excellent vehicle for the perfect price. Additionally, my mother just purchased a Jeep Compass from Cathy, and she had a wonderful experience as well. Cathy is a reasonable woman who cares more about you finding your right vehicle than making the sale---a rare jewel in auto sales! Highly recommended!! More
The Best! Fast friendly service. Worked with my bad credit with no problems. Gave me top dollar for my trade in. Had no pressure to buy a new car. Fast friendly service. Worked with my bad credit with no problems. Gave me top dollar for my trade in. Had no pressure to buy a new car. More
Cathy was great, vehicle purchased was not so great. Cathy Bush was great and has been in contact asking if I need anything since I bought the Jeep Sahara unlimited. I have recently sent her an email to Cathy Bush was great and has been in contact asking if I need anything since I bought the Jeep Sahara unlimited. I have recently sent her an email to find out how the extended warranty works and who to talk to about it. I will complete another review once this mess is over. The jeep has had problems since I bought it in January and it is fairly expensive. I traded in a 2013 Nissan Juke with low miles for a 2010 jeep with high miles at a couple hundred more dollars a month in payments. This is not Cathy's mistake, but mine. I have done all of the maintenance, oil change, tune up and new battery since purchasing the jeep. It recently died on me on the interstate and started choking out and dying at every stop. It is in the shop and I await the estimate. I thought I would love the jeep, but the problems have made this the epic bad purchase. With that all being said, I would recommend Pilson and Cathy to friends and family. I am hoping that they will make a deal with me and take the jeep back and find me something that will not be so expensive and will not constantly breakdown on me. Again. I will send a new review once this mess is over. Thanks for reading my review. Well I went back and Cat and Pilson were Awesome. I am upping their rating and I would highly recommend them to anyone wanting to find a car dealership that you can trust. More
Very positive buying experience! I gave 5 stars because everyone I have dealt with a Pilson has been very helpful, they know how to treat a customer! Not just to get the sale but aft I gave 5 stars because everyone I have dealt with a Pilson has been very helpful, they know how to treat a customer! Not just to get the sale but after the sale as well. Wish I could remember names, But the only name I remember is Kristy Goeckner she does a great job. More
Randy McDonald made the difference. We purchased a Ford 150 P U about a year ago from Pilson's. Our salesman, Randy McDonald, was the tipping point on the sale. He was very helpful throu We purchased a Ford 150 P U about a year ago from Pilson's. Our salesman, Randy McDonald, was the tipping point on the sale. He was very helpful throughout the process and the vehicle was exceptional. One never really knows how one will be treated after the sale is completed but I have been very pleased with Randy's personal service for over a year now. I have stopped by to see him several times, many times just for advice or with an operational question. If you are looking for a salesman who will take care of you after the sale, Randy McDonald is well worth checking out. More