Pierre Lincoln of Lynnwood

Oil change Everyone I delt with was very friendly and helpful. I appreciate the good service and hard working people in their quick lane . I will always have my Everyone I delt with was very friendly and helpful. I appreciate the good service and hard working people in their quick lane . I will always have my service work done at Harris Ford More

Above and beyond I appreciate that Les took the time to check my oil and offer to do an oil change for me also looked at my tires and gave me a quote on three differen I appreciate that Les took the time to check my oil and offer to do an oil change for me also looked at my tires and gave me a quote on three different prices. I came in for a recall only thanks for the extra attention. More

Recall work quick and nearly painless I recently scheduled work for an airbag recall on my 2007 Milan. When I scheduled my appointment, I became concerned because the only available day wa I recently scheduled work for an airbag recall on my 2007 Milan. When I scheduled my appointment, I became concerned because the only available day was going to conflict with work, and Les said that the dealership would not have a loaner car for me. This was pretty alarming since the mailer I received from Ford told me that I would get a loaner car while the maintenance was completed, and missing work is extremely difficult for me. This was also my second attempt to schedule the work. On the first call I gave my information to one of the service associates who then asked me to submit a form on the website, which I did. I then did not receive any response. At all. I called again after I received another recall notice from Ford. That being said, after this second call, Les was able to schedule me for an appointment that was much sooner and that fit into my schedule so that I did not have to take off any work. The service was completed in less than an hour, and my actual experience at the dealership went smoothly. I would rate the entire experience 5-stars if not for the botched first attempt to schedule work. I still have work I need done on the car. More

Loud noise under hood Appreciated being able to bring my car in without an appointment and have it fixed! Service was completed in a timely manner and courtesy shuttle much Appreciated being able to bring my car in without an appointment and have it fixed! Service was completed in a timely manner and courtesy shuttle much appreciated. More

Recall fix of fuel valve. Great service. Took car in the night before, and was called as soon as it was finished. As it was a recall fix I was not charged. Great service. Took car in the night before, and was called as soon as it was finished. As it was a recall fix I was not charged. More

Excellent customer service Noticed my drivers side headlamp out that morning What to do ? Drive to Harris Ford no appointment ! Jorge was very helpful took care of my dilemma. I Noticed my drivers side headlamp out that morning What to do ? Drive to Harris Ford no appointment ! Jorge was very helpful took care of my dilemma. I was in and out in no time Thanks to Jorge More

service writer was fantastic!! Les, my service contact was fantastic. g He scheduled evrything in advance & I didnt have to wait longer than expected.reat service! i will defi Les, my service contact was fantastic. g He scheduled evrything in advance & I didnt have to wait longer than expected.reat service! i will definitely recommend & return. Craig More

Recall service Brought in my son's Focus for a service recall issue. I spoke with Les, he was polite and prompt. Les explained everything clearly and was a pleasure Brought in my son's Focus for a service recall issue. I spoke with Les, he was polite and prompt. Les explained everything clearly and was a pleasure to deal with. More

Air Bag Replacement Les Foutz and his crew were super-nice and very quick at getting our 2011 Shelby GT 500 airbag replaced. Les was super careful with the car, got it do Les Foutz and his crew were super-nice and very quick at getting our 2011 Shelby GT 500 airbag replaced. Les was super careful with the car, got it done extraordinarily fast and was super helpful. Thanks! More

Air-bag recall Repair was scheduled 4 weeks out. Repair was completed in the time estimated -- about 4 hours. Courtesy van home was appreciated, along with interio Repair was scheduled 4 weeks out. Repair was completed in the time estimated -- about 4 hours. Courtesy van home was appreciated, along with interior vacuuming. More