Pierre Lincoln of Lynnwood

Gray experience until the very end. My treatment was outstanding. Every option explained carefully and thoroughly. Everyone was totally professional. The car was prepped beautifully when My treatment was outstanding. Every option explained carefully and thoroughly. Everyone was totally professional. The car was prepped beautifully when I came in Friday to sign papers and take delivery. Unfortunately in my excitement and lack of familiarity with the dashboard & controls I jumped onto south bound I-5 at 6pm only to get to the King county line and run out of gas in the middle lane. The car had virtually no gas in it. 75 minutes waiting for AAA More

Excellent customer service Jay was great to work with and kept me advised as to the repair work that needed to be done. He also made sure I was given my Costco discount which I Jay was great to work with and kept me advised as to the repair work that needed to be done. He also made sure I was given my Costco discount which I greatly appreciated. Will come again. More

Routine Maintenance - Completed with Great Satisfaction Great customer service and Jorge is extremely helpful and friendly. Car runs smooth and all services are done as expected. Will definitely come back Great customer service and Jorge is extremely helpful and friendly. Car runs smooth and all services are done as expected. Will definitely come back again. More

Eric is 5 Star Eric totally took care of the issue that I had with my truck. He was very helpful, friendly and a good representative for Harris Ford. Thanks! Eric totally took care of the issue that I had with my truck. He was very helpful, friendly and a good representative for Harris Ford. Thanks! More

Great Service My Mustang had a recall on the passenger airbag and I had the brake fluid serviced at the same time. I received a call that my power steering fluid w My Mustang had a recall on the passenger airbag and I had the brake fluid serviced at the same time. I received a call that my power steering fluid was is need of service too. They took the time to look over the whole car for any other problems. Les was great to work with and called me just as soon as it was ready. More

Above and Beyond My 6 yo Explorer is getting a few miles on it to say the least and there was a clunking noise in the front suspension. I made an appointment with Eric My 6 yo Explorer is getting a few miles on it to say the least and there was a clunking noise in the front suspension. I made an appointment with Eric in service to bring it in and have it checked out. I had limited time due to a mtg in another city. I needed my car! Well, Eric suggested that the Harris Ford shuttle drive me back and forth to my mtg while the Harris Ford service Dept repaired my car!!! When I returned to the dealership via the shuttle my car was all done and ready to go ! Now that’s service and Eric truly went Above and Beyond for me! More

Service Department Visit Warranty service was performed on my vehicle in a time less than originally quoted with no damage to my vehicle. Customer Service was friendly. TIP: Warranty service was performed on my vehicle in a time less than originally quoted with no damage to my vehicle. Customer Service was friendly. TIP: Go to the showroom for a espresso machine coffee selection instead of the drip coffee in the Service Center lobby. More

F-150 recall I called in to make an appointment for my F-150 recall and was surprised and glad to hear that I could be fit in the same day. Les was great to work I called in to make an appointment for my F-150 recall and was surprised and glad to hear that I could be fit in the same day. Les was great to work with. This was my company truck and I already take my wife's Explorer to this dealership for all services. Great experience. More

Quick and helpful Les was very helpful in getting my recall service scheduled quickly and the appointment was quick as well, it was complete within an hour or so. Easy Les was very helpful in getting my recall service scheduled quickly and the appointment was quick as well, it was complete within an hour or so. Easy and simple. More

Very informative... They were very informative, they told us step by step of what the process of buying a car is and they made sure we understood, answered all of our que They were very informative, they told us step by step of what the process of buying a car is and they made sure we understood, answered all of our questions, they made us feel like our business was very important, treated us like family and very friendly More