Pierre Lincoln of Lynnwood
Lynnwood, WA
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Alternate service advisor. I called Jay, my awesome service advisor to schedule service for my f350. He said he would be on vacation this week but would have Chris take care of I called Jay, my awesome service advisor to schedule service for my f350. He said he would be on vacation this week but would have Chris take care of me during his vacation. I enjoy Jay since he won me over on my very first visit. Chris was no less capable and was a pleasure to work with also. It could be you just have awesome employees or I have lucked out getting two great service advisors. I will always use Harris for my 2016 F350 and my new C max. Thanks Clive More
Your service staff have always been top notch. In particular, Danny SchwRtz was outstanding in getting my car service on time and brought it back to me cleaner than I left it. He explained everyth In particular, Danny SchwRtz was outstanding in getting my car service on time and brought it back to me cleaner than I left it. He explained everything that was done and the cost of the service and made sure I understood everything. Thank You Danny! More
F-150 service As usual, MC provided great. While we were just in for an oil change the whole vehicle was checked over to make sure that everything was in great wor As usual, MC provided great. While we were just in for an oil change the whole vehicle was checked over to make sure that everything was in great working order. I can always rely on great service from MC. More
Jay is excellent to deal with - he's very attentive. Np wating to check in, nice waiting area having everything that I needed.. Jay Daly is friendly and keeps me informed with the staus of the service be Np wating to check in, nice waiting area having everything that I needed.. Jay Daly is friendly and keeps me informed with the staus of the service being performed. More
Great experience Check in was very quick without any waiting. Car was ready when it was promised, Car had been washed. Everything had been done as expected. Great e Check in was very quick without any waiting. Car was ready when it was promised, Car had been washed. Everything had been done as expected. Great experience! More
Recall for Mustang-Drivers airbag Service was excellent and completed after a couple of hours, which originally was supposed to be a half day! So I was shocked how fast it was. My se Service was excellent and completed after a couple of hours, which originally was supposed to be a half day! So I was shocked how fast it was. My service representative MC was great!! Thanks again. Frank More
Great place to shop I really enjoyed working with Harris Ford. We drove down from Bellingham and we're running a little behind schedule but called on the way down and let I really enjoyed working with Harris Ford. We drove down from Bellingham and we're running a little behind schedule but called on the way down and let them know we would be there at 9pm. Logan assured us that would be okay so we headed that way. We drove up and Logan introduced us to EJ who took us for a test drive while Logan reviewed our trade in vehicle. We informed them that we would be interested in purchasing the truck and we moved quickly to negotiate pricing for both vehicles. Both salesmen were very professional and we never felt rushed even though we arrived late. Financing also went smooth and the review of extended warranty offerings was thorough. Overall my wife and I and kids were happy with the experience and will likely be back to buy an Explorer soon! Thanks and regards, Kevin Bedlington More
They did a good job in a timely manner Danny Schwartz is the best guy. He took good care of me and my car. He even offered to have. Someone pick me up, but my husband did it. Danny Schwartz is the best guy. He took good care of me and my car. He even offered to have. Someone pick me up, but my husband did it. More
No respect for their clients time My experience at Harris Ford was not ideal. In fact it fit with every dealer horror story I've ever heard. Once the PO was signed they wasted hours My experience at Harris Ford was not ideal. In fact it fit with every dealer horror story I've ever heard. Once the PO was signed they wasted hours of my time due to incompetency. For example, I had to spend $300 on a rental car because the car was not available on the day it was supposed to be ready. It needed a part. They did not call me to tell me it wasn't ready. They didn't offer me a loaner car. So I had to renew my rental car. Three days later they call and say I can have the car, but the part isn't in and I'll have to come back. If that's the case, why not let me take the car three days earlier, before I spent $300 on a rental? Sigh. in addition, hours of my was wasted. Seriously, they had NO respect for my time. Why does it takes 2 hours to pick up a car you've paid for? Anyway, if you want poor customer service and poor communication go there. If not pick somewhere else. More
No pressure sales. No pressure to buy a car. More than fair on trade in car. Answered all my questions. I will be a return customer. I recommend Harris Ford to everyon No pressure to buy a car. More than fair on trade in car. Answered all my questions. I will be a return customer. I recommend Harris Ford to everyone that needs a car. More