Pierre Lincoln of Lynnwood
Lynnwood, WA
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Dealership that defines "slimy used car salesmen" Harris Ford is the best example of "sleazy used car dealer" I've ever experienced. Found a used Certified PreOwned car online using Autotrader and Harris Ford is the best example of "sleazy used car dealer" I've ever experienced. Found a used Certified PreOwned car online using Autotrader and TrueCar at Harris. Price stated $15k plus tax, title, and fees. Contacted the company through a military car buying service. Lo and behold, the rep that contacted me stated that the price was actually $20k plus tax, title, and fees. When I said that was unacceptable and that he had to uphold the advertised price, he stated that I had [his] price and maybe after I come in and test drive, we could negotiate. After some back and forth, I finally got a supervisor to state that the online price was correct and that they would honor the $15k price. Oh, but they needed to tell me, the car doesn't actually qualify as Certified PreOwned because the previous owner modified the frame. The CARFAX stated CPO, Autotrader and TrueCar said CPO, and their own website said CPO. But come on in and test drive a the car. Not a shred of remorse or any form of action plan on how they will correct things. What a horrible bait and switch operation. Slimiest of slimy used car sales practices that gives normal dealerships a bad name. Get everything in writing, start with email, and don't let them trick you. Better yet, AVOID THEM. More
Starting my day early. Had things to do that day, so I took the first morning time. Jay Daly got me in and out in the time allotment he quoted. All my service was done perfe Had things to do that day, so I took the first morning time. Jay Daly got me in and out in the time allotment he quoted. All my service was done perfectly too! More
Routine oil change Dropped off my F150 for "The Works." Chris the service rep provided excellent customer service and had my vehicle ready early. Thanks to all involve Dropped off my F150 for "The Works." Chris the service rep provided excellent customer service and had my vehicle ready early. Thanks to all involved. More
Good People Car buying can be a lengthy process anywhere. Pretty well takes the majority of a day. Harris does not leave you sitting and waiting for what needs to Car buying can be a lengthy process anywhere. Pretty well takes the majority of a day. Harris does not leave you sitting and waiting for what needs to be done, but has someone with you pretty much the whole time who tries to make your day go easier. In my case, hats off to James! More
Excellent Service Danny - Thanks! Thank you Harris Ford and Danny in service: Replacing our windshield: fast, efficient service within the quote given - plus a loaner car - CAN"T BEA Thank you Harris Ford and Danny in service: Replacing our windshield: fast, efficient service within the quote given - plus a loaner car - CAN"T BEAT THAT! Thanks Danny! More
Jay at service stood by his word My oil change service three months ago took longer than anticipated. Jay told me that he would take care of me on my next service. He honored that b My oil change service three months ago took longer than anticipated. Jay told me that he would take care of me on my next service. He honored that by making my service yesterday complimentary. More
Great service! Service was done quickly and for the quoted price. I especially like that they washed and vacuumed my car. That was a nice surprise! 👍Thanks! Service was done quickly and for the quoted price. I especially like that they washed and vacuumed my car. That was a nice surprise! 👍Thanks! More
Great customer service The service staff, as usual, are very friendly and very professional at Harris Ford in Lynnwood. I have always left there a very satisfied customer. The service staff, as usual, are very friendly and very professional at Harris Ford in Lynnwood. I have always left there a very satisfied customer. More
Jay Daly is a "class" act Jay is a very knowledgeable service manager. He shares with the customer what's been done and reviews the paperwork. It's a pleasure working with hi Jay is a very knowledgeable service manager. He shares with the customer what's been done and reviews the paperwork. It's a pleasure working with him. More
Great customer service where they went the extra mile. Super friendly staff and they made dropping off and picking up my car very convenient. I really appreciated the ride home after dropping off my car, a Super friendly staff and they made dropping off and picking up my car very convenient. I really appreciated the ride home after dropping off my car, and for me to be able to pick it up after they closed really accommodated my schedule. Thanks for the great service! More