Pierre Lincoln of Lynnwood
Lynnwood, WA
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I WILL ALWAYS SHOP HERE FIRST! I am a 62 year old man who has bought over a dozen vehicles from car dealers in my lifetime. This was by far the most pleasant experience I have ever I am a 62 year old man who has bought over a dozen vehicles from car dealers in my lifetime. This was by far the most pleasant experience I have ever had purchasing a vehicle. Larry and his staff are first of all genuinely friendly. Not a typical salesman act, but friendly. Larry asked me what I needed to buy the vehicle I wanted. I told him and he made it happen. They are honest and efficient. I purchased the Ford Flex I wanted, but two days later the climate/entertainment system stopped working. I called Larry thinking he would remind me I had signed a "As is, no warranty" contract. He did not even question me, he just said bring it in we'll get it looked at. I live about 20 miles from the dealership and had arranged for my wife in advance to pick me up during her lunch break. Not necessary, As soon as I walked into the office he asked one of his associates to bring around a loaner for me to drive, I did not even have the chance to ask for a loaner. That is what I call excellent customer service. I will post on my Facebook page and tell anyone who will listen to me, If you want a great used car at a fair price and meet some great people, visit Larry and his staff at Bucs! More
Fast turnaround I went in for a battery change and was back on the road in 15 minutes! To make the customer service experience even better, I had forgot my wallet at I went in for a battery change and was back on the road in 15 minutes! To make the customer service experience even better, I had forgot my wallet at home, and they were fine with having me leave the dealership and call back to finish paying over the phone once I got home. Awesome convenience and customer service! Thanks! More
Great service department....BAD new car sales department Harris has a great service department for new car service. Everyone is great and service is above average. I wouldn't use anyone else to service my fu Harris has a great service department for new car service. Everyone is great and service is above average. I wouldn't use anyone else to service my fusion plus they are very close to my home. The new car sales department is fill of xxxxxxxx out to get the last buck. I have had two visits in the past. The first when I purchase my fusion. I purchased from Kirkland ford a few days after a very bad visit the Harris. These guys are high pressure experts! The second time was when I wanted to trade my car for a new one. Same old story with the high pressure guys. I walked out when they wanted to charge me $1500 more because I was paying cash. I guess cash isn't good enough for some dealers. They want the markup for a loan too. Don't waste your time...... just go somewhere else More
great experience James was able to find the car we wanted at a good price, he reviewed all the systems and helped us set up the car James was able to find the car we wanted at a good price, he reviewed all the systems and helped us set up the car More
Great Service I have a small business and several vehicles that I take care of. I always get great service when I see Danny in the service department. This week I I have a small business and several vehicles that I take care of. I always get great service when I see Danny in the service department. This week I had a company van worked on, my 26' motor home service plus brakes and even brought my chevy truck in to have Harris work on it. Great communication and up dates. I appreciate the advice Danny gives plus I trust he will take good care of my vehicles- even my Chevy truck. More
new car purchase, first time Harris Ford I was looking for a new ford focus. starting with the internet, i found out that Harris Ford had very competitive prices and a good inventory. i had I was looking for a new ford focus. starting with the internet, i found out that Harris Ford had very competitive prices and a good inventory. i had looked at other dealerships at the same vehicle, but prices were higher and the trim models weren't available. the sales person helped me look at several models, trim levels, body styles and colors and i ultimately found what i wanted. purchase price was as advertised and financing was simple and transparent. everyone i worked with was helpful, friendly, patient, and not pushy. i would buy another vehicle here if/when i'm in the market again. More
SERVICE PERFECTION! MC might as well be called MR. SERVICE! He's the reason for my Harris Ford loyalty. Would always recommend MC for service/repair advice. MC might as well be called MR. SERVICE! He's the reason for my Harris Ford loyalty. Would always recommend MC for service/repair advice. More
Great service My wife and I came in with her parents to buy a SUV and we met with Joe and he showed us several used cars we saw on the website. We ending up liking My wife and I came in with her parents to buy a SUV and we met with Joe and he showed us several used cars we saw on the website. We ending up liking the Explorer, but it was too expensive. Kyle (sales manager i think) said we should look at a new Explorer. We found one and Joe went and picked it up while we waiting to sign paperwork. We got a great deal and Joe and Kyle were both great! Thank you! More
Super easy! Took a new car in for detailing and dealer installed parts and needed a loaner. Everything on time and ready to go, work was excellent! Took a new car in for detailing and dealer installed parts and needed a loaner. Everything on time and ready to go, work was excellent! More
My fear changed to relief My car suddenly would not start.completely silent.Excellent mechanic Jay connected me with my insurance/warranty plan,so I had to only pay a small ded My car suddenly would not start.completely silent.Excellent mechanic Jay connected me with my insurance/warranty plan,so I had to only pay a small deductible for a costly problem. I always ask for Jay or MC.They are so friendly and helpful. More