Pierre Lincoln of Lynnwood

Very difficult to do business with. Confused salesmen, confused deal, delayed action, delayed response time. Confused salesmen, confused deal, delayed action, delayed response time. More

Happy enough with my purchase that I brought my brother in a week later and co-signed a car for him in a week later and co-signed a car for him More

Professional, courteous, and the willing to achieve high customer satisfaction! We are extremely happy with the quality customer care we received at this dealership and the lengths they are willing to go to customer satisfaction! We are extremely happy with the quality customer care we received at this dealership and the lengths they are willing to go to make their customers happy. This is our first ford and now won’t be our last! From the service manager Bobby B., to Sergio the salesman, and Jen in service were all 10/10 and ford should be extremely proud to have them as employees! We are extremely confident that we are in the best hands at this dealership and service centre! Thank you again Harris Ford and your amazing team! More

Good experience! Left us alone so we could talk. Closing the deal was great. Everything was explained in depth. Always have a used vehicle looked at with your mechan Left us alone so we could talk. Closing the deal was great. Everything was explained in depth. Always have a used vehicle looked at with your mechanic. A used car is a used car. The dealership is not responsible if you don't have it checked. Not all dealers are bad. Try them out. Staff is friendly and knowledgeable. More

WORST dealership experience ever.. hands down. Ran our credit 6 times without even confirming the car that we want was there. After going on a wild goose chase to another lot and waiting around for them credit 6 times without even confirming the car that we want was there. After going on a wild goose chase to another lot and waiting around for them to pull the car, they come back with the news that it had been sold two weeks ago, apparently out of state, and that there was two Stock Numbers for the same VIN so "that's why it didn't show unavailable in the system". However, it showed not only available on Harris Ford but also Pierre Chevrolet under two different stock numbers it said 'Available'. So what's the problem, were there three different numbers for the same car?? Sales Manager Bob Cuddigan was extremely indifferent about the whole order, didn't even offer an apology and shrugged it off. I will never do business here and I will make sure to let everyone know to steer clear. More

They were very kind. Excellent service. I’m really happy with my new car. Thank you guys. with my new car. Thank you guys. More

Customer Service was awesome with simple explanations about the deal. They have very friendly staffs working there. about the deal. They have very friendly staffs working there. More

This location is a disgrace to the supposed professionalism they claim and advertise for themselves. They have been anything but professional. I have a company vehicle I had work done, and had professionalism they claim and advertise for themselves. They have been anything but professional. I have a company vehicle I had work done, and had to have another part ordered. They said they would do so and call me back when the part arrived. This part was critical and was relevant to the fundamental operation of my vehicle. However, they did not call me back at all. In fact I called them four times over the course of four weeks and was never able to get in touch with the technician I had been assigned. Emails notifying that technician to call me back were sent during the first two phone calls, and eventually, on the third phone call, another email was also sent to the supervisor, but even then--no call back or update of any kind. I finally made enough bluster that I was able to get through to some kind of supervisor on the fourth phone call--THREE WEEKS later. From him I was able to get in touch with the technician that had been assigned to me. The tech told me that he was sorry that he had forgotten to call me back. For three weeks. At a FORD DEALERSHIP. Not some local Jack who's doing mechanical work out of his garage, but the professional, official Ford dealership, just "forgot" to call me back because they were busy. Whatever, right? People make mistakes. Okay, I said, well, can we get this done now? Yes, they can, they tell me. We schedule it for the following week. Well, on the DAY OF my appointment, early that morning, when I am just about out the door to go take my vehicle in, after I have made sure I cleared my whole day of calls (because I cannot work without my truck and all the equipment I have in it), that same Tech tells me he needs to reschedule me AGAIN. For the FOLLOWING week. So, needless to say, I said no. I said I will take my business elsewhere. Then, he says I can do what I want but my company is still going to be charged for a restocking fee because they ordered the part. Utterly unprofessional, unethical, and just plain wrong. They broke their word, were either incompetent or irresponsible, and proved themselves to be unworthy of their high-minded advertisements. Go elsewhere, to those who will actually follow through and do what they say they will do. More

I enjoyed working with Larry when purchasing my new car. He was personable, and I did not feel pressured during the process. Highly recommend! He was personable, and I did not feel pressured during the process. Highly recommend! More