Pierre Lincoln of Lynnwood
Lynnwood, WA
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Good experience Salesman Gus was very informative and answered all my questions . Time there was under 2 hours to buy my automobile. The staff was very efficient. Salesman Gus was very informative and answered all my questions . Time there was under 2 hours to buy my automobile. The staff was very efficient. More
Better than other dealers I've used in the past for service Harris Ford is one of the best dealers I have used. The staff are friendly, prices, are not overly inflated, and the shuttle service is spot on. Harris Ford is one of the best dealers I have used. The staff are friendly, prices, are not overly inflated, and the shuttle service is spot on. More
Good professional sales team Friendly people Kevin and Adama did a good job for me I will recommend Harris Ford I hope to keep a good relationship with Harris ford in the futur Friendly people Kevin and Adama did a good job for me I will recommend Harris Ford I hope to keep a good relationship with Harris ford in the future More
Easy and quick Everything went as it should. Easy to make an appointment and work was completed quickly. Price was as expected. It's why we go to a dealer for our Everything went as it should. Easy to make an appointment and work was completed quickly. Price was as expected. It's why we go to a dealer for our maintenance needs. More
Excellet customer service I really enjoy working with Jay Daly in Service. He is professional and responds to my inquires in a timely manner. I appreciate the time he takes to I really enjoy working with Jay Daly in Service. He is professional and responds to my inquires in a timely manner. I appreciate the time he takes to make sure I understand the work being done on my car and the amount of money he has saved me over the last year. I called about a concern and he immediately had me schedule time to bring in my car. He suspected I would need a costly repair and becasue I was nearing the end of my factory warranty he wanted to get it inspected quickly. His instincts were right and the repairs were covered by the warranty. He provides recommendations without pressuring to do work or purchase items. He even helped me plan a timeline on when I would need new tires so I could look for sales and be financially prepared since I have a SUV and larger rims. Thanks Jay!! More
Very friendly staff. The payment was quick and easy. The service advisor was quick to check me in and point me to the waiting area. The service was quick and they delivered the vehicle by the service dri The service advisor was quick to check me in and point me to the waiting area. The service was quick and they delivered the vehicle by the service drive when the work was completed. Great experience. More
Very good pretty quick and not stressful at all. Wish I had more of a choice was offered two cars only. Would go back if I needed to pretty quick and not stressful at all. Wish I had more of a choice was offered two cars only. Would go back if I needed to More
Excellent service The service was excellent, but I have to say the waiting room could use a bit of work, and maybe a couple tables. I have to admit I was a bit confuse The service was excellent, but I have to say the waiting room could use a bit of work, and maybe a couple tables. I have to admit I was a bit confused by the layout of the vehicle check-in, as such I simply parked out front. ;) More
Superb! Jay checked me in even 30mins after my scheduled 4pm appointment, and that's on Friday Eve. He took care of the oil change and also informed about the Jay checked me in even 30mins after my scheduled 4pm appointment, and that's on Friday Eve. He took care of the oil change and also informed about the recall. They did multipoint inspection in that little time as well. Can't recommend them enough. Kudos! More
Vehicle Assist Program Returning from Portland Saturday evening on Marginal Way during rush hour, dark and raining I struck a foreign object on the roadway. My right front t Returning from Portland Saturday evening on Marginal Way during rush hour, dark and raining I struck a foreign object on the roadway. My right front tire immediately went flat. I was able to safely exit the road on the right and park the car in a empty parking lot. I called the Vehicle Assist number and they dispatched a tow truck. The truck arrived in less than an hour and the driver placed the car front on a dolly and towed it to Harris Ford 19 miles away. The tow truck driver explained what he was doing as he worked....nice fellow. I called Harris Ford and informed them of my situation. The manager on duty had a loaner ready on our arrival. Another nice person! The Service Department was closed for the weekend so I returned the loaner on Tuesday. The Vehicle Assist program worked amazingly. After a very stressful incident I am really thankful to Harris Ford for saving the day! Thanks to all that were involved. More