Pierre Lincoln of Lynnwood
Lynnwood, WA
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The recall repair was handled without any problems. The repair work was done as scheduled and shuttle service to my home was without any difficulties. It would have a nice touch if they had washed the The repair work was done as scheduled and shuttle service to my home was without any difficulties. It would have a nice touch if they had washed the car before they returned it to me but that did't happen. Harris doesn't seem to understand that they are the dealer of luxury auto and means there are some extra touches for the buyers such as a wash job each time the car in brought in for service, an inside clean up, etc. It never happens unless you ask. More
Service review Harrison was excellent in working with me on my vehicle he was very professional and was able to get me in and out quickly with my car. Harrison was excellent in working with me on my vehicle he was very professional and was able to get me in and out quickly with my car. More
Recall Fun We recently were sent a recall notification for the passenger side airbag unit for our 2012 Ford Fusion. As we were preparing to take a trip, we want We recently were sent a recall notification for the passenger side airbag unit for our 2012 Ford Fusion. As we were preparing to take a trip, we wanted to coordinate the recall with an overall check of the vehicle. MC and Les were very accommodating and both services were performed on 3/21. In the course of the recall, the HVAC system went out and, thanks to MC this was accomplished in short order. Les arranged for a loaner car and we were all able to get to work during the two days that the HVAC system was being repaired. I can't state more strongly how positive our experiences have been at Harris Ford in the years that we have done business there, but when it comes time to shop for another car, it will be the first place we go. Keep up the great work! More
Change of a bulb and schedule a recall appointment This dealership has been careful and helped with the maintence of our car and accommodating if it had to be held for a significant length of time. Mo This dealership has been careful and helped with the maintence of our car and accommodating if it had to be held for a significant length of time. Mostly washed and vacuumed when I’m headed home which is so nice. I’ve been able to trust the work done and what’s next with an estimate. More
6R80 update Easy, breezy, beautiful. Everything done right. Everything done on schedule. Came in for a recall update on transmission. Left with it done and the in Easy, breezy, beautiful. Everything done right. Everything done on schedule. Came in for a recall update on transmission. Left with it done and the interior vacuumed and cleaned. Service was great. More
fix recalled 2012 F-150 The folks at the service department are VERY nice. MC is the best! My truck had been recalled to fix the transmission suddenly down shifting to 1st The folks at the service department are VERY nice. MC is the best! My truck had been recalled to fix the transmission suddenly down shifting to 1st gear. When I went in to make the appointment, they fixed me up in two weeks. When I arrived at the scheduled time I was told it would take about and hour or so. (I hadn't experienced the sudden downshifting at all). I was really surprised to have the truck back in about 30 minutes or so. Truck was clean and absolutely no sign of grease or anything (I suppose the transmission problem is in the engine compartment). I had a little trouble getting the system reset from kilometers to miles, but the service rep showed up immediately and reset it. Very nice experience. No charge for anything of course since it was a Ford recall. More
Great experience so far Have taken the truck in for service twice since getting a new 2019 explorer. Both times were a pleasant experience. They kept me up to date, and were Have taken the truck in for service twice since getting a new 2019 explorer. Both times were a pleasant experience. They kept me up to date, and were courteous. Wife and I are pleased with how much better experience we’ve had here than at dealerships we’ve went to for years. More
Good, quick and easy! Harris ford did a great job and made the entire process painless. They're shuttle service to pick people up and drop people off is very very convenien Harris ford did a great job and made the entire process painless. They're shuttle service to pick people up and drop people off is very very convenient. More
QUALITY EXPERIENCE LONG TIME CUSTOMER, IM ALWAYS TAKEN CARE OF TECHNICIAN ROB IS A GREAT GUY AND ALWAYS SERVICES ME. HES REALLY REALLY GOOD WITH HIS HANDS LONG TIME CUSTOMER, IM ALWAYS TAKEN CARE OF TECHNICIAN ROB IS A GREAT GUY AND ALWAYS SERVICES ME. HES REALLY REALLY GOOD WITH HIS HANDS More
great buying a car is exciting and scary. Harris Ford made it a nice experience. I would recommend them to everyone. Everyone I worked with did a great jo buying a car is exciting and scary. Harris Ford made it a nice experience. I would recommend them to everyone. Everyone I worked with did a great job. More