Pierre Ford of Seattle
Seattle, WA
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Great service Paul is my service advisor and has been for many years. He makes sure everything is done correctly, honestly, and on time. This time my car was finis Paul is my service advisor and has been for many years. He makes sure everything is done correctly, honestly, and on time. This time my car was finished earlier than expected. That was nice. More
Great service from Greg! Greg did a great job working me into an already busy schedule and made sure I had a loaner vehicle for my daily use. He called me regularly to update Greg did a great job working me into an already busy schedule and made sure I had a loaner vehicle for my daily use. He called me regularly to update me on the progress with determining the problem with my F-150 and what the cost might be for the repairs. He went the extra distance to show me the damaged parts so that I could better understand what had happened to the parts in causing the leak. It was a pleasure doing business with him. More
Very Pleased Very impressed and appreciative. Bill Mitchell scheduled break service for my work vehicle for the next day. I dropped off my van in the morning Very impressed and appreciative. Bill Mitchell scheduled break service for my work vehicle for the next day. I dropped off my van in the morning and the courtesy shuttle provided me a ride home. I was able to pick up the van before closing the same day and ready to get to work in the morning. More
A normal lube and oil change Needed new filters and they were put in. Bill Mitchell is the best! He has been my go to guy through 4 vehicles and I would guess close to 20 year Needed new filters and they were put in. Bill Mitchell is the best! He has been my go to guy through 4 vehicles and I would guess close to 20 years (although he doesn't look that old) Good service and good company More
oil change and top off fluids. great service done in a timely manner Greg does a super job.and is always friendly even when he is very busy with more than one customer great service done in a timely manner Greg does a super job.and is always friendly even when he is very busy with more than one customer More
I wish I want in such a rush Great people, my salesman was extremely friendly, my only problem would be that i was overcharged for a vehicle that was in an accident. But overa Great people, my salesman was extremely friendly, my only problem would be that i was overcharged for a vehicle that was in an accident. But overall great place to buy a car More
Service Center Excellence! Once again I needed to call Bill Pierre's Service Center and make an appointment for my car. I drive the car in an unconventional manner to most p Once again I needed to call Bill Pierre's Service Center and make an appointment for my car. I drive the car in an unconventional manner to most people's way of thinking. I have a GT350R and it sees a lot of track time. This means it runs max to both our capabilities and uses up a lot of consumables. Oil, Pads, Rotors, Tires, Fuel ( haha ) etc. The reason I mention this - is that Paul S and his team understand how important it is for me to have a second set of eyes on this car to ensure that it is running in top performance condition before I go out and drive it on the track. Each time I have brought the car in, I trust that they completely go through all systems and that any concerns/behaviors will be addressed professionally and with thoughtfulness. I am thrilled that I have Paul and John looking out for me and my safety. Thank you guys! A special shout-out to Sunni who always remembers me and greets me as though I were family! You are a star in my book! More
Fast service and kind Bill in service said on phone to come right in Monday morning and we will check engine out.By 10am call back with problem and cost, and picked up truc Bill in service said on phone to come right in Monday morning and we will check engine out.By 10am call back with problem and cost, and picked up truck next afternoon with bill less than estimate. Was able to add brake job to list as broken part came in less expensive. Huge thanks Bill as my work truck has to stay working. More
Great Service I must admit, I am a regular for servicing of my car at Bill Pierre, however Paul was out the day I called needing help. I was put in touch with a wom I must admit, I am a regular for servicing of my car at Bill Pierre, however Paul was out the day I called needing help. I was put in touch with a woman named Sunday and got the same personal service. It was first thing on a Monday morning with no appointment but she graciously told me if I brought it in and left it they would do would they could for me even being a few techs short. This is a place where they understand customer service, and taking care of your automobile. I very much appreciate them! More
Excellent service by Sundae Sundae is the best service professional I have ever experienced. She is very clear with respect to timing and service options, as well as price predic Sundae is the best service professional I have ever experienced. She is very clear with respect to timing and service options, as well as price predictions. I could not ask for more. Scott More