Pierre Ford of Seattle

Awesome Customer Service! Big Thank Yous to Greg and Mechanic Danny for their Awesome Customer Service in reassuring my car is good to go and ready for this Summer {:D Big Thank Yous to Greg and Mechanic Danny for their Awesome Customer Service in reassuring my car is good to go and ready for this Summer {:D More

Great Service Department Always impressed with the friendliness and professionalism that this service center puts forth. They’re speedy and thorough and love interact with my Always impressed with the friendliness and professionalism that this service center puts forth. They’re speedy and thorough and love interact with my main rep, Paul Salizar! I’m always able to get in when I need to for easy oil changes and system checks. More

Thanks Sundie! Sundie Warner coordinates my service. She was very helpful in resolving any issues I had with my new Mustang, The young people, Tabitha and Leslie, co Sundie Warner coordinates my service. She was very helpful in resolving any issues I had with my new Mustang, The young people, Tabitha and Leslie, connected my cell phone to my car. Sometimes we older customers are challenged by new technology, so we need some fresh eyes to help us, Also, Thomas, with Dealership.glass, was able to fill a small chip in my windshield. He spoke to my insurance company so there was no charge. I've been a Bill Pierre Service customer for 17 years. Always I have received good care. More

Paul Salazar is amazing Paul has been our service contact for years. He is a pleasure to work with and although we always seem to spend money we don’t mind (so much) because Paul has been our service contact for years. He is a pleasure to work with and although we always seem to spend money we don’t mind (so much) because he is fair and efficient and helpful and gives us options. Yesterday I just showed up with a punctured back tire - he ordered a new one to arrive in a few hours, put on my spare so I could go about my life, and squeezed in an oil change. This is classic Paul. I wish everyone in my life was this easy to work with and accommodating. More

New vehicle purchase I had been searching for a particular vehicle and was referred to Bill Pierre Ford in February of this year. At that time I contacted Jason Anucinski I had been searching for a particular vehicle and was referred to Bill Pierre Ford in February of this year. At that time I contacted Jason Anucinski and Alex Marks. Both of them answered all of my questions and concerns, ultimately locating the particular vehicle out of state. The third person I contacted was the Finance Manager, Charles Kim. All three of these gentlemen are excellent representatives of the dealership through their knowledge and their professionalism in customer service. Having purchased no less than 14 Ford vehicles from another dealership I can commend Jason, Alex and Charles for their part in my new vehicle purchase. In fact I was so impressed I returned to the dealership this month and purchased another vehicle. Thank you Bill Pierre Ford. More

Bought a new 2018 Focus We had a great experience, from working with Mitchell (sales) to the trade-in, costs and financing teams. Left in our beautiful new Focus after just We had a great experience, from working with Mitchell (sales) to the trade-in, costs and financing teams. Left in our beautiful new Focus after just a couple of hours, start to finish. More

Recall Always a good job with Greg Karras and his team! We are a 3 ford family. Greg always gets us in quickly and takes good care of us. Always a good job with Greg Karras and his team! We are a 3 ford family. Greg always gets us in quickly and takes good care of us. More

First time with your service department The ease of scheduling my service as well as the treatment I received at your service department was terrific. No complaints there. My only complain The ease of scheduling my service as well as the treatment I received at your service department was terrific. No complaints there. My only complaint would be your hours. For those of us who work full time - Monday thru Friday - 8am to 5pm, your hours are not user friendly. It's hard to justify taking time off work for an oil change when there are a dozen places within 15 minutes of my house that are open weekends. Since my car is brand new and I bought the service package, I will continue to use you...but it would sure be nice if routine maintenance could be done before or after work (7am or 5:30pm) or on Saturday mornings. More

Friendly honest service I have have had a leak and HVAC issues for over 6 months. Twice I took my car to another place who wasted hours of my time and then finally told me th I have have had a leak and HVAC issues for over 6 months. Twice I took my car to another place who wasted hours of my time and then finally told me they couldn't fix it. Took it into Bill Pierre and within two days they diagnosed and fixed both problems. They also told me what will need repaired next, when I'll need to do that and how much it will be. Bill was friendly, listened, and had a great sense of humor! It's not fun getting repairs done, but Bill and the service team makes it as painless as possible. Ford cares! More

Service Paul Salazar is awesome! Very personable and helpful! He helped with short notice, slipping my car into his very busy schedule. I highly recommend Pau Paul Salazar is awesome! Very personable and helpful! He helped with short notice, slipping my car into his very busy schedule. I highly recommend Paul! More