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Pierre Ford of Seattle

Seattle, WA

2.8
375 Reviews

11525 Lake City Way NE

Seattle, WA

98125

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Showing 375 reviews

August 19, 2011

I am so thrilled with my buying experience at Bill Pierre Ford. Joe Mazilli and George Mayer were FABULOUS to work with. They got me into a car that I am absolutely loving!!! I first test drove a Fiesta wi More

by discochick30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mazilli and George Mayer, George Mayers
June 24, 2011

Do Not use this dealership!!!! Horrible sales pressure Do Not use this dealership!!!! Horrible sales pressure from the sales manager and the sales rep. Visited to look at a Ford Fiesta - was very clear More

by padriff
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael-J
Jul 07, 2011 -

Pierre Ford of Seattle responded

Valued Customer, My name is Roger Botton, General Manager for Pierre Auto Centers. It is with a sincere apology I write to you. Our team at Bill Pierre Ford pride themselves on customer service – and it appears we clearly missed the mark while working with you. Customer relationships are very important to us, and I would like to talk with you about it in person. Please allow me the opportunity to understand the details of your experience with Bill Pierre Ford. I can be reached at 206-364-2200. Again, I apologize for not serving you with exceptional service. I am looking forward to talking with you soon. Sincerely, Roger Botton General Manager Pierre Auto Centers 206-364-2200 Main 206-892-3780 Fax rogerb@pierreford.com

May 27, 2011

The people at Bill Pierre Ford were amazing! They really The people at Bill Pierre Ford were amazing! They really make you feel like family! No pressure sales. They listen to your needs, And go above and More

by Bootsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stuart Matt Brian, Matt Winthal, Brian Balfour
Jun 07, 2011 -

Pierre Ford of Seattle responded

Dear Bootsy, Thanks for a great review of your purchase experience at Bill Pierre Ford. Congratulations on your new Ford! Your going to love it! Like you said, your family now-so if we can assist you in any way please don't hesitate to call. I will be sure to let Joe, Stuart, Brian and Matt know they did a great job, at earning your business- we really appreciate it! Enjoy and Thanks again- Lisa Gaggero Customer Relations Manager Pierre Auto Center 206-364-2200

May 25, 2011

I came in looking for a new car with a trade-in that had some dings and dents as well as being in need of some mechanical work. Kenny worked very hard for me to get an above the black book value for my car. More

by Sara.Whipkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Harris
May 25, 2011 -

Pierre Ford of Seattle responded

Dear Sara, Thank you for taking time to write such a great review of your experience at Bill Pierre Ford! I'm glad to hear Kenny took good care of you! Congratulations on your New 2011 Ford Fiesta! Your going to love that car! Have a fun summer Sara, and thanks for your business! Lisa Gaggero Customer Relations Manager Pierre Auto Centers 206-364-2200

May 17, 2011

I went to Bill Pierre Ford to look at purchasing a vehicle, I wasnt sure if I wanted to buy used or new yet. I asked what it would take to trade in my Ford Expedition and they asked me what kind of ve More

by jlryan1914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mazzilli, and Michael J
May 25, 2011 -

Pierre Ford of Seattle responded

Dear JLRyan, What a great review- thank you for sharing your experience! I'm happy that Michael and Joey made your vehicle purchase a great experience. Congrats on the New Ford Focus!!! That vehicle has been so popular, hard to keep them in stock! Glad to hear your one of the lucky ones- We are here for you always! Call any time, your family now. Many thanks! Lisa Gaggero Customer Relations Manager Pierre Auto Centers 206-364-2200

May 17, 2011

This was our second vehicle purchase from Bill Pierre, also our second time working with Kosal and George. Both were very helpful,curious wonderful to work with. Nice to see the same sales people still at More

by SJar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosal My & George Mayer, Kosal My, George Mayers
May 25, 2011 -

Pierre Ford of Seattle responded

Dear Loyal Customer, Thank you for the review of your continued loyalty to Bill Pierre Ford! We truely appreciate your business- thank you! I'm glad to hear that George and Kosal took good care of you for the 2nd time! Enjoy the new ride, and again, many thanks! Lisa Gaggero Pierre Auto Centers Customer Relations Manager 206-364-2200 --------------------------------------------------------------------------------

April 19, 2011

I have never had a better experience then I had at Bill Pierre ford. It was such a painless positive experience from the moment I met Joe and Kenny ! They listen to my needs and gave me a very positive exp More

by Mary Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mazzilli, Kenny Harris
March 17, 2011

I was searching the internet looking for a birthday present for my husband and asked for price on a Mustang two times via email at Bill Pierre Ford I told them I had the Costco program they quoted me $ More

by royandLouise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kipp and Nicole
Apr 04, 2011 -

Pierre Ford of Seattle responded

Dear Roy and Louise, Thank you for taking the time to contact us regarding your recent on-line experience at Bill Pierre Ford. On behalf of the Dealership, please accept our sincere apologies for any inconvenience caused as a result of this matter. Customer satisfaction is of primary importance to us. As much as it pains me to learn of your experience, I can now make those changes clearly necessary to ensure this doesn’t happen to anybody else. How can we make this up to you? If you would give us a chance to ‘right’ our ‘wrong’ we would really appreciate another chance to earn your business. If I can be of any assistance to you, please call me directly at the number below. Sincerely, Roger Botton General Manager Pierre Auto Centers 206-364-2200

November 17, 2010

I have purchased my last 4 vehicles from Bill Pierre Ford (2007 Fusion, 2009 Focus, and two 2010 Escapes) and have never been left wanting more. I have always received outstanding customer service from thei More

by jameslee27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Straga, Paul Caston, Bill Walty, Paul Caston, Dirk Straga
November 17, 2010

I wouldn't take my car anywhere except Bill Pierre Ford for service. They are always nice, they never overcharge me and only do the work that I need. They are always thorough and let me know what I may nee More

by purple4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Straga, Jack Edvalds, Bill Mitchell, Bill Mitchell, Dirk Straga, Jack Edvalds
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