Pierre Ford of Seattle

Excellent customer service Greg Karras is in my opinion one of your best employees. He is courteous, knowledgeable and honest. My car has only been serviced through him and I w Greg Karras is in my opinion one of your best employees. He is courteous, knowledgeable and honest. My car has only been serviced through him and I will continue to use him. More

Greg is awesome My experience with Greg my service manager has been excellent. He does a great job making sure that my truck is well taken care of and that I am happy My experience with Greg my service manager has been excellent. He does a great job making sure that my truck is well taken care of and that I am happy. More

Engine Failure Ford's 5.4L Triton engine with it "normal" tick on the right bank cylinder head turned out to be a valve train failure. A valve ended up in cylinder 2 Ford's 5.4L Triton engine with it "normal" tick on the right bank cylinder head turned out to be a valve train failure. A valve ended up in cylinder 2. Really a shame. My truck is now for sale, if someone is interested in spending $9,000. The Bill Pierre team was honest and professional. They are in a tough spot defending a poor engine design. I'd use them again, but it's unlikely I will have another Ford. After 40 years or loyalty, a corporation hiding behind a bad design as a normal engine noise is too much. If I had only purchased a 2011, I'd have the ecoboost engine. More

Scheduled Maintenance I am always very pleased with the service and repairs to my ford C-Max and Freestyle that I receive at Bill Pierre Ford in Lake City I am always very pleased with the service and repairs to my ford C-Max and Freestyle that I receive at Bill Pierre Ford in Lake City More

Focus maintenance and repairs I am always very pleased with the service and repairs to my ford focus that I receive at Bill Pierre Ford in Lake City, by Paul Salazar.The appointme I am always very pleased with the service and repairs to my ford focus that I receive at Bill Pierre Ford in Lake City, by Paul Salazar.The appointments are easy to make, they are always punctual, friendly, and thorough. If the car doesn't need much done to it, they tell you that and do not charge you for anything that doesn't need to be done. I'm very pleased with the technicians, and the service my car receives. I trust my technician, Paul, to keep my car running in excellent shape every time. Thank you, Paul! More

Quick oil change GT350 Service writer Bill Mitchell did a great job of squeezing in an oil change appointment for me on short notice for early the following day. I was al Service writer Bill Mitchell did a great job of squeezing in an oil change appointment for me on short notice for early the following day. I was allowed to interview the service techs the day before to make sure they understood the nuances of the GT350. They were very polite and answered all of my questions and concerns. More

fast diagnosis and turnaround Greg Karras and his crew turned a mis-diagnosis from another garage into a correct diagnosis of a failing camshaft synchro. They know my Taurus well. Greg Karras and his crew turned a mis-diagnosis from another garage into a correct diagnosis of a failing camshaft synchro. They know my Taurus well. More

Service Department Experiance I have been taking our cars to Bill Pierre's service department for about 10 years - as always Excellent Service from Paul & his service team! I have been taking our cars to Bill Pierre's service department for about 10 years - as always Excellent Service from Paul & his service team! More

Greg is awesome. Greg Karras always goes out of his way to make sure taking my truck here is a good experience. I recommend him and this service center to fellow Ford Greg Karras always goes out of his way to make sure taking my truck here is a good experience. I recommend him and this service center to fellow Ford owners. More

Bill and Levy are my guys!! I had a light come on while driving, I called Bill Mitchell, and he got me right in. He and Levy did diagnostics right away, took my Explorer in, ord I had a light come on while driving, I called Bill Mitchell, and he got me right in. He and Levy did diagnostics right away, took my Explorer in, ordered the part, and it was done in just over 2 hours. These 2 guys have consistently taken great care of me! They know I rely on my vehicle for high mileage work travel and always make sure it's in top running order! More