Pierre Ford of Seattle

Service dept was amazing Greg Karras really went the extra mile to make sure we had everything we needed when we brought my son’s car in for service. They got us back on the r Greg Karras really went the extra mile to make sure we had everything we needed when we brought my son’s car in for service. They got us back on the road ahead of schedule and really made us feel comfortable and confident about the quality of service they provide at Pierre Ford. We’ll definitely be bringing our Ford back here for service from now on! More

Service Drove into service with trunk that would not close/lock. Parts ordered. Work done within one day. Thank you all for the very prompt service Drove into service with trunk that would not close/lock. Parts ordered. Work done within one day. Thank you all for the very prompt service More

Maintenance oil change Greg has been my service representative since I bought my car new. He's always so helpful if I have questions and does an excellent job whenever I bri Greg has been my service representative since I bought my car new. He's always so helpful if I have questions and does an excellent job whenever I bring my car in. Thank you Greg! More

Service Center is Excellent But Employees are Overworked This service center is excellent--we always get good, reliable and trustworthy service, particularly from Greg Karras, but YOU NEED TO HIRE MORE WORKE This service center is excellent--we always get good, reliable and trustworthy service, particularly from Greg Karras, but YOU NEED TO HIRE MORE WORKERS--the mechanics and the service technicians and advisors are overwhelmed with work and running constantly. They are victims of the service center's success. Hire more people! Ford can afford it! Do NOT run your excellent employees into the ground. Think of the lawsuits if someone has a stroke or heart attack on the job! Or if they quit and leave you even more short-handed! More

15k service I have been bringing my cars to Bill Pierre Ford for years. Greg is especially helpful with scheduling and explaining work done or what needs to be do I have been bringing my cars to Bill Pierre Ford for years. Greg is especially helpful with scheduling and explaining work done or what needs to be done. He also gives a follow-up call within two days of service to ensure all is well. It is really appreciated! More

Special thanks to Sundae Warner We have utilized Bill Pierre Ford for the service on our Ford vehicles for the past 5 years, and, specifically have relied on Sundae Warner for her pr We have utilized Bill Pierre Ford for the service on our Ford vehicles for the past 5 years, and, specifically have relied on Sundae Warner for her professional, prompt service. Sundae always returns calls, emails etc whether the news is good (usually), or, on occasion "not so good". The quality of service work is always excellent, but, the true reason we continue to come back is the confidence we have that Sundae will provide is with honest, quality service. More

Good Service I've had a few issues with my Ford C-Max (hey thats why you go to service!) I've been very pleased with Bill Mitchell's friendliness and communication I've had a few issues with my Ford C-Max (hey thats why you go to service!) I've been very pleased with Bill Mitchell's friendliness and communication to get things done. I'll continue visiting them as long as I have my Ford. (And if I get something else, I'm going to try to have them service it anyway!) More

review of service on of my vehicle I'm doing this survey because Sundae is thorough with the maintenance , vehicle recalls or any problems my car may have as well with maximal use of m I'm doing this survey because Sundae is thorough with the maintenance , vehicle recalls or any problems my car may have as well with maximal use of my warrantee and above all, Sundae is a very pleasant advisor! More

Body Repair Service Manager Bill attended me as soon as entering shop seeing problem call technician to resolve. Needed part and ordered to replace. Will call whe Service Manager Bill attended me as soon as entering shop seeing problem call technician to resolve. Needed part and ordered to replace. Will call when in store. More

Service Excellent Service by Greg Karras. Will continue to return for both our cars to Greg for serving. Friendly and easy to work with for all the services Excellent Service by Greg Karras. Will continue to return for both our cars to Greg for serving. Friendly and easy to work with for all the services provided by Bill Pierre Ford.. More