Pierre Ford of Prosser

Parts Department Went searching for a car part, a young fellow by the name of Isaac greated me with warm friendly smile. He provided me with the part that I was search Went searching for a car part, a young fellow by the name of Isaac greated me with warm friendly smile. He provided me with the part that I was searching for with a positive attidude. In adition he was able to answer several mechanical questions that I had. Alrhough thr item i was buying was buying was a bit expensive, isaac readdured me that i was getting the best deal by purchesing from this company. By far, best customer experiance i have had regarding car parts. Keep up the great work Isaac. More

Awesome customer service!! He helped me exceedingly well. Understood exactly what I need and went out of his way to make sure I was happy and had everything I wanted. I would de He helped me exceedingly well. Understood exactly what I need and went out of his way to make sure I was happy and had everything I wanted. I would definitely recommend everyone I know that ever needs parts to go with Isaac. He is the type of employee you always want to work for you. More

Great service They are amazing they keep you updated with your vehicle and there so friendly and I would highly recommend them to anyone they always have me leave h They are amazing they keep you updated with your vehicle and there so friendly and I would highly recommend them to anyone they always have me leave happy More

Great Service Ruben Munguia is very friendly, provided excellent customer service and very accommodating. I would highly recommend him at Tom Denchel Ford. Thanks f Ruben Munguia is very friendly, provided excellent customer service and very accommodating. I would highly recommend him at Tom Denchel Ford. Thanks for your flexibility. More

Friendly knowledgeable staff! It was a pleasure doing business as always. I have purchased many vehicles from this dealer and do recommend it to friends, family and work colleagues It was a pleasure doing business as always. I have purchased many vehicles from this dealer and do recommend it to friends, family and work colleagues. More

Best experience yet! They got me into a new car when no one else could! They really tried to get me approved! They were very nice and patient, I appreciate everything that They got me into a new car when no one else could! They really tried to get me approved! They were very nice and patient, I appreciate everything that they all did for me it was the best experience buying a car ivy ever had! Thank you all :) More

Long time customet I have purchased around 12 cars thru the years here and not a Single problem. They work the deal that I need to make the buying easy. Their service de I have purchased around 12 cars thru the years here and not a Single problem. They work the deal that I need to make the buying easy. Their service department Is outstanding. Although maybe a little more expensive than the local shop my repairs and service are always done correctly. More

excellent service I brought my ailing Expedition to be diagnosed and repaired. I got it back running very well and they had cleaned it up! Layers of winter dirt were re I brought my ailing Expedition to be diagnosed and repaired. I got it back running very well and they had cleaned it up! Layers of winter dirt were removed from the exterior as well as from the front seat rugs. It had a fresh smell about it. I was very impressed. More

Definitely check out Tom Denchel. Employees delivered as promised, no funny business at all. Quick deal, in and out. Will definitely be recommending Tom Denchel to anyone shopping ar Employees delivered as promised, no funny business at all. Quick deal, in and out. Will definitely be recommending Tom Denchel to anyone shopping around for a Ford. More

Quick Brought my vehicle in for service and they had me in and out of there in under an hour. They seem to be very efficient and thorough when they inspecte Brought my vehicle in for service and they had me in and out of there in under an hour. They seem to be very efficient and thorough when they inspected my vehicle during the oil change because they had found that my car was leaking coolant, so I had them schedule me in to get the coolant leak fixed. They washed and vacuumed my car and the service writer was very professional. 10/10 experience for me, it was great. More