Pierre Ford of Prosser

Excellent Service Our 2017 Ford Edge had water leaking into the passenger side floorboard. Angela and her service team located the leak, explained the needed repairs, Our 2017 Ford Edge had water leaking into the passenger side floorboard. Angela and her service team located the leak, explained the needed repairs, and worked with Ford Motor Company to get it fixed. We are very pleased. More

Professional Professional, kind ,courteous, non hastle, willing to listen to your needs, not just to make a sale, will go out of their way to make your experience Professional, kind ,courteous, non hastle, willing to listen to your needs, not just to make a sale, will go out of their way to make your experience good.... from management to service... More

Always, the best service! People are great! I was there for service, plus bought another 2017 vehicle. These people always go out of their way and I would never shop anywhere else! I was there for service, plus bought another 2017 vehicle. These people always go out of their way and I would never shop anywhere else! More

Eddie was very helpful! This was the first car I have ever bought and it was a great experience! Eddie was very helpful and patient with me and my mom! Thank you guys again f This was the first car I have ever bought and it was a great experience! Eddie was very helpful and patient with me and my mom! Thank you guys again for helping me get my car!! More

No pressure salesman I've dealt with both John Hancock and Eddie Lopez as salesman they were both very helpful. They Listen to what I wanted in a vehicle and showed me my I've dealt with both John Hancock and Eddie Lopez as salesman they were both very helpful. They Listen to what I wanted in a vehicle and showed me my options. I never felt any pressure from either one of them. I have now purchased two vehicles from them. One a year ago and I just love it and then another one a few days ago. More

It was great The job was done very quickly and made car drive like a new one. I very much appreciated the professional and polite service from the dealership. The job was done very quickly and made car drive like a new one. I very much appreciated the professional and polite service from the dealership. More

It was great every one was so nice and inviting Every one was so friendly it was amazing I would recommend to every one if I could I hope every one can find the car or truck they want here Every one was so friendly it was amazing I would recommend to every one if I could I hope every one can find the car or truck they want here More

Bought another new truck This was a no nonsense transaction. Not having the truck we were looking for in their inventory, we decided on color by looking at what was on the lot This was a no nonsense transaction. Not having the truck we were looking for in their inventory, we decided on color by looking at what was on the lot. With color decided, knowing what I wanted for options, they went to work finding me my truck. In less than thirty minutes a decision was made between 4 different trucks available that met my criteria. Settling on a price significantly lower than the sticker, the deal was done. On the paper work side of this, they actually found us a better rate than we were preapproved for by our lender.There was no back and forth nonsense or confusion. This is our second truck in 14 months and I will be back if my needs change again for a vehicle. More

Normal oil change It was awesome. They took care of the oil change and checked my brakes as they were pulling. Everything is fine. They took very good care of me. It was awesome. They took care of the oil change and checked my brakes as they were pulling. Everything is fine. They took very good care of me. More

Great service. Everyone we dealt with at Tom Denchel Ford Country Prosser was very courteous and professional. This was the second car we purchased from Genaro Mend Everyone we dealt with at Tom Denchel Ford Country Prosser was very courteous and professional. This was the second car we purchased from Genaro Mendoza at Tom Denchel Ford Country Prosser. He delivered both the paperwork and car to our home, which was extremely helpful as my husband can't walk and it would be difficult for him to go to the dealership. More