Pierre Ford of Prosser

Excellent customer service. Absolutely terrific!!! First time buying a vehicle in years and a Ford Edge no less and I will be back to this dealership for my next auto. I’ve been in the car business for First time buying a vehicle in years and a Ford Edge no less and I will be back to this dealership for my next auto. I’ve been in the car business for over 20 years and the gentleman at Tom Denchel were fantastic. No haggling. Treated me with the upmost respect. They went above and beyond to do a dealer locate for the exact car and trim package. They kept me informed about everything. I cried when I picked up my new Edge. I’m sold on these gentlemen!!!! More

Bought 2011 Infiniti QX56 I so recommended this place to everyone . Fast and easy to get a vehicle friendly and very professional .i give them a 5 star recommendation I so recommended this place to everyone . Fast and easy to get a vehicle friendly and very professional .i give them a 5 star recommendation More

Appreciative We had a great experience when we purchased our car fall of 2017 and our appreciation for every department has continued. Our salesmen, Todd, was We had a great experience when we purchased our car fall of 2017 and our appreciation for every department has continued. Our salesmen, Todd, was helpful without being aggressive, the finance department was professional and thorough, and the service department has been so trustworthy and helpful. Today I took my car for it's oil change and they were timely, a fair price, and they wash and vacuum your car. I would highly recommend any and every department at Tom Denchel Ford Prosser. More

Oil Change I have a high mileage vehicle, 200k, it was time for an oil change and KC is the guy for getting it done. I should have scheduled ahead of time but lu I have a high mileage vehicle, 200k, it was time for an oil change and KC is the guy for getting it done. I should have scheduled ahead of time but luckily I had plenty of time to leave it at the store so when they had a chance to take care of it they did. Also let me know my third brake light was out which could have saved me from a ticket! Great attention to detail, thanks guys. More

I won't bay another car Ther the salesman and salesmanege wo I won't bay another car here the salesman n d salesmaneger don't work with d Bayer I don't recommend friend or my family to the I won't bay another car here the salesman n d salesmaneger don't work with d Bayer I don't recommend friend or my family to the More

The extra mile We had been searching for a truck for my husband. We we couldn't find anything within our budget with all the "extras" we wanted. Eddie took the time We had been searching for a truck for my husband. We we couldn't find anything within our budget with all the "extras" we wanted. Eddie took the time to look online for what we were looking for and he found a truck from the Hermiston location and had it on the lot THE NEXT DAY!! We test drove it and fell in love!! Eddie goes the extra mile to make sure his customers are completely satisfied!!! More

Needed a change. Our sales rep. Eddie Lopez did a great job of taking care of us and our concerns. The whole team was very helpful through the process. They worked to Our sales rep. Eddie Lopez did a great job of taking care of us and our concerns. The whole team was very helpful through the process. They worked to bring the truck from the Hermiston lot. Thank you, love the truck! More

Nice sales staff. This is my wife and I 2nd purchase with Eddie from Tom Denchel. The dealership really takes care of the customer from the Service Department to the sa This is my wife and I 2nd purchase with Eddie from Tom Denchel. The dealership really takes care of the customer from the Service Department to the sales staff. More

New Truck... Done! John made trading in my car and getting into the truck I needed an easy process. Lots of new and used options to choose from. I owed too much on my John made trading in my car and getting into the truck I needed an easy process. Lots of new and used options to choose from. I owed too much on my car and they found some deals and programs that helped me get the old car paid off. It was all low stress and friendly. Not pushy at all. More

my first car!! Koty did such a great job helping me get a car I could afford and helping meet my needs and price budget! Manny was awesome and made the whole process Koty did such a great job helping me get a car I could afford and helping meet my needs and price budget! Manny was awesome and made the whole process so easy! I was very excited to be getting a car and they made sure I got the best price and monthly payments to fit my budget! You guys are awesome! More