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Pierre Ford of Prosser

Prosser, WA

4.6
430 Reviews

630 Wine Country Rd

Prosser, WA

99350

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Showing 430 reviews

April 22, 2018

New Car Buying our new car was a very pleasurable experience. Genaro (big G) was very helpful, knowledgable, and not pushy. The entire staff made the experien More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genaro Mendoza, Jose Campuzano
April 19, 2018

Excellent, fast service These folks take care of my routine maintenance on my Ford Escape. My service appoint was mid-morning and it was finished faster than I expected mini More

by MARKNATM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Butler, Abel Valenzuela, KC Flores, Shawn Wabeke
April 19, 2018

Great Service Their experienced and knowledgeable staff is amazing! I have enjoyed every visit. I live in the Tri Cities but the drive to Prosser is worth it!!! More

by awaite25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Butler
April 19, 2018

Parts manager service This is an awesome dealership to service and buy a vehicle from. The one person that stood out the most was Isaac Hernandez their parts sales manager. More

by EGarcia07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hernandez
April 19, 2018

Best experience at a car lot dealership ever The guys out at the dealership were the most friendly, considerate group of guys have I bought a car from. We went there cause the internet said they More

by JESSEFREEGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Orozco, Jose Campuzano, Manny Benitez
April 17, 2018

Great!!!! Great service staff that is very helpful and quick at getting me back on the road. Would highly recomened this service department for any service need More

by Kflo42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Galindo , Genaro Mendoza, Isaac Hernandez, KC Flores
April 16, 2018

Excellent. A place I will come back to purchase and also service my vehicle. Genaro took very good care of me and got me in a vehicle specific to what I wanted. More

by Kflo42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genaro Mendoza
April 15, 2018

Oil change,tire rotation They always do an excellent job! They found a nail in one of my tires and removed it and patched it for us. They always let us know something in the n More

by ROCKEYKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hancock, Isaac Hernandez, KC Flores, Jose Campuzano
April 15, 2018

I was treated like a friend They we're honest and didn't try to sell me something I didn't want , I tell them what I want in a vehicle and they try to find what i want.😋 More

by Trevino,oralia 158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Orozco, Jose Campuzano
April 15, 2018

Buying It was alright prices are to high good customer service could be better if there prices are better than what they are so it was an alright visit More

by ACERVINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Brown
May 02, 2018 -

Pierre Ford of Prosser responded

Hi Allen, We appreciate your review here on dealerrater. I noticed you rated the dealership 2.8. The 99 Explorer you purchased was a pretty nice vehicle given the years/miles. And we gave you a sizable discount. I am curious where we missed the mark? Most of our customers leave a 5 star rating. How can we fix this review to make it a 5 star rating? We appreciate your repeat business and want to continue to earn it in the future. Thank you, Jordon Bogart Internet Sales Manager Tom Denchel Ford Prosser

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