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Pierre Ford of Prosser

Prosser, WA

4.6
431 Reviews

630 Wine Country Rd

Prosser, WA

99350

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Showing 431 reviews

May 17, 2018

Great and very smooth in and out on the scheduled time Had a oil and filter change and check up for my truck and the service department also took care of a recall item. I was very happy More

by RCJBCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Butler
May 16, 2018

Great purchase experience, hard worker! Koty worked hard for my business, learning exactly what I was looking for and delivering. Best experience I have had buying a vehicle...forget the bi More

by Kris2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Koty Kollmar
May 15, 2018

They always go the extra mile I come from Richland to have all my service done in Prosser, they outshine our local dealer. Service is always friendly and they take the time thorou More

by BLUNT_NATIONAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Valenzuela
May 15, 2018

Quick, EASY, and super helpful! Our truck buying experience was terrific! They found exactly what we wanted, got it to us right away, competitive pricing and excellent customer serv More

by grandview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez, Ruben Munguia, Manny Benitez
May 13, 2018

Great Job The service department was very helpful and friendly. he spent the time needed to figure out my problem and did a great job fixing it. More

by VHADDOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Butler, KC Flores
May 13, 2018

Could be better. Miss Angie!!! Transmission is still not working properly. Engine light is on. Service dept did not address recall notice on exhaust system. Oil change and wash was More

by ADAMSJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Butler
May 12, 2018

Amazing Service went above and beyond my expectations !!! They listened to my concerns and answered all my questions. Looking out for my best interest !!They also let us test drive in town and on freeway to s More

by HOPIE_VILLANUEVA_83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez, KC Flores, Manny Benitez
May 11, 2018

Above and beyond helpful! Exceed my expectations every time! The Service Department is Amazing! Even when I’m running late they’re understanding and still accommodate me. They ALWAYS provide exceptional service More

by IVY_TZIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Butler, Abel Valenzuela, KC Flores, Shawn Wabeke
May 11, 2018

Service reveiw During my experience at Tom Denchel Ford Prosser. I received certified work that was completed quickly. I had refreshments offered to me. I had questi More

by THOMETZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson, David Gonzalez, Todd Brown, John Hancock, Genaro Mendoza, Doug Butler, Abel Valenzuela, KC Flores, Manny Benitez, Shawn Wabeke
May 10, 2018

Truck Detailed I had my truck detailed at Tom Denchel and I did not-like the service they did I had to wash the truck again my self, the wheel were not cleaned and More

by JOELOROZCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the employees name
May 11, 2018 -

Pierre Ford of Prosser responded

Hello Joel, We appreciate your review and means a lot to us. We are always looking to improve and provide top notch service. It looks like we missed the mark on detailing the interior of your truck this time. I want to make it right. One of our service writers will be giving you a call shortly to reschedule. Thank you,

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