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Pierre Ford of Prosser
Prosser, WA
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 431 reviews
July 03, 2018
Impressive! Very impressive! I was in search for a long overdue SUV for my family and I. Koty was amazing, from the first phone call, and past the sale. Took the time to explain t I was in search for a long overdue SUV for my family and I. Koty was amazing, from the first phone call, and past the sale. Took the time to explain the vehicle.... twice!! Once, to me at the dealership, and once to my wife when he dropped the vehicle off.....at my house.... 35 min out of town! He also took the time to overnight a rack for our paddleboards after the sale. Just to make sure we could take it on our family trip. Accolades go to Koty. If we had tails, they'd still be waggin thanks to him. More
by Bunchfamily3
Employees Worked With
Koty Kollmar, Isaac Hernandez, Jose Campuzano
July 03, 2018
Truck purchase Gave me a fair trade on my truck and found a vehicle at the price I wanted. Would highly recommend. Purchase done quickly and without hassle Gave me a fair trade on my truck and found a vehicle at the price I wanted. Would highly recommend. Purchase done quickly and without hassle More
by BJRILEY64
Verified CustomerEmployees Worked With
Jose Campuzano, James Landen
July 02, 2018
Soooo wonderful!!! I loved working with Koty! He was so nice and helpful. He helped me with not only getting the car but connecting my phone and getting everything set u I loved working with Koty! He was so nice and helpful. He helped me with not only getting the car but connecting my phone and getting everything set up in my car. I would totally recommend him to others. Whenever I had a question he was always there to help and if he didn’t know the answer he worked hard to find out. More
by TIE011
Employees Worked With
Koty Kollmar, Abel Valenzuela, Jose Campuzano
July 02, 2018
New car follow up My new car required a exterior corrosion protection treatment. They worked it in to a convenient time for me, after I had missed the first appointment My new car required a exterior corrosion protection treatment. They worked it in to a convenient time for me, after I had missed the first appointment. I appreciate the fast, friendly professional treatment I received and the work was done as expected. They followed up with asking if I had any questions or concerns and I left feeling like the service department took my business seriously. Being that this was an expense to them and no charge to me I didn’t expect the great service I received. Pleasantly surprised and will bring my vehicle back for service as needed. More
by JR
Employees Worked With
Koty Kollmar, Doug Butler, Abel Valenzuela, KC Flores, Manny Benitez, Shawn Wabeke
July 02, 2018
Service visit Everyone has been very helpful, fair, and friendly. Salesman remember us. The car gets in and out in a timely manner and it was washed! Thank you! Everyone has been very helpful, fair, and friendly. Salesman remember us. The car gets in and out in a timely manner and it was washed! Thank you! More
by Cynthia
Employees Worked With
John Hancock, Doug Butler, Jose Campuzano
July 01, 2018
Excellent service experience I had an issue with a coolant leak. The service team was able to help me with a work-a-round (a temporary surge tank) until the parts could be secure I had an issue with a coolant leak. The service team was able to help me with a work-a-round (a temporary surge tank) until the parts could be secured. The follow-up repair was performed in less than the estimated time. More
by MARKNATM
Employees Worked With
Doug Butler
June 30, 2018
Great Service! The customer service at Tom Denchel is outstanding. Everyone was very friendly and helpful throughout the whole process, and got me into a car that I The customer service at Tom Denchel is outstanding. Everyone was very friendly and helpful throughout the whole process, and got me into a car that I love! More
by Echo18
Employees Worked With
Koty Kollmar, Jose Campuzano
June 28, 2018
Very nice people seemed very honest It was a pleasant shopping experience they were very aware that I didn't want to do that back and forth thing between manager and salesman to me that It was a pleasant shopping experience they were very aware that I didn't want to do that back and forth thing between manager and salesman to me that always seems ridiculous like a game that most salespeople play not my experience with denchils More
by BOZOLYNN22
Employees Worked With
Brandon Johnson, Ruben Munguia, Doug Butler, Arnold Orozco, Jose Campuzano
June 28, 2018
Wonderful Service! This is the third new vehicle we have purchased from here. Brandon and John have gone above and beyond to find us exactly what we were looking for! If This is the third new vehicle we have purchased from here. Brandon and John have gone above and beyond to find us exactly what we were looking for! If you are looking for a new vehicle, definitely check them out. More
by CHADSANDIFER79
Employees Worked With
Brandon Johnson, John Hancock
June 25, 2018
Easy buy! Great customer service and professional sales staff. Finance also really made this a pleasant and easy purchasing experience. If I'm ever in the mar Great customer service and professional sales staff. Finance also really made this a pleasant and easy purchasing experience. If I'm ever in the market for a new vehicle, this will be the first place I go. More
by Happy customer
Employees Worked With
Ruben Munguia
