Pierre Ford of Prosser

Excellent team-willingness to negotiate I was very satisfied with my experience. They gave a strong trade in offer and also were nice to work with during the negotiation process. There was I was very satisfied with my experience. They gave a strong trade in offer and also were nice to work with during the negotiation process. There was a price discrepancy between 3rd party website and their internet site, the team quickly made a decision to lower the price of the vehicle I was buying. Which honestly didn’t expect but was pleasently surprised. They have high integrity. I can tell they care a lot about returning customers. Thank you to Genaro, Arnold, David, and Jose. Excellent team all around. More

Great service and communication! I would absolutely recommend Tom Denchel Ford to anyone looking for a Ford in the state of Washington. I live in Seattle and they were able to locate I would absolutely recommend Tom Denchel Ford to anyone looking for a Ford in the state of Washington. I live in Seattle and they were able to locate the car I wanted and check off all the items from their office in Prosser, WA. Great service and very helpful during the entire process and it was very stress free! More

Exceeded my expectations Easiest car deal ever. If your looking fir someone who gets what it means to take care of a customer, look no further than Rick. The professionalism o Easiest car deal ever. If your looking fir someone who gets what it means to take care of a customer, look no further than Rick. The professionalism of Rick and his team was greatly appreciated. I will be telling everyone I know to buy from you!!! More

Very satisfied with the personnel and the service I've been buying vehicles at Tom denchel for quite a number of years and they do my service also I particularly like that they wash my vehicles when t I've been buying vehicles at Tom denchel for quite a number of years and they do my service also I particularly like that they wash my vehicles when they service them they are very accommodating and try their best to make everything just like you like to have it More

Happy with work performed. Technician did nice job. Work was performed nicely. The ac blower motor no longer works which is disappointing. This is not related to the repair that was done but the ac was Work was performed nicely. The ac blower motor no longer works which is disappointing. This is not related to the repair that was done but the ac was left on max by the person who parked the car and when I started the car and I think it blew a relay or something in the blower circuit. More

Great experience Everyone from the salesman Todd to the finance staff and the parts dept bent over backwards to help trough the process and answer any and all question Everyone from the salesman Todd to the finance staff and the parts dept bent over backwards to help trough the process and answer any and all questions, and performing what needed to be done, as well as satisfying my worries about going to a short be for my needs. They were all very professional and straightforward with their answers and followed through with exactly what they said they were going to do. This was the first vehicle buying experience that I did not feel like I was having one put over on me. Everything was done as agreed to without a hassle per the agreement of the deal. I would definitely buy another vehicle from this dealership with my last truck buying experience. More

Thanks, Rubin! Rubin was the best: friendly, professional, very patient, kind. He made buying the mini van easy, no pressure on the test drive! Many thanks, Rubin! Rubin was the best: friendly, professional, very patient, kind. He made buying the mini van easy, no pressure on the test drive! Many thanks, Rubin! More