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Pierre Ford of Prosser
Prosser, WA
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 431 reviews
August 27, 2018
Unexpected!! Totally awesome buying experience Genaro answered all of our questions and definitely worked with pricing on our Expedition! Made our “unexpected” pur Totally awesome buying experience Genaro answered all of our questions and definitely worked with pricing on our Expedition! Made our “unexpected” purchase go so smooth! Jose Campuzano definitely went to battle in the financial department big thank you to him as well! -MJ More
by MJOlivera
Employees Worked With
Genaro Mendoza, Jose Campuzano
August 24, 2018
Ruben rocks at Tom Denchel Ford! Great service from Ruben on the purchase of our new Ford. He really tried his best to work with me on my purchase and go above and beyond... thank yo Great service from Ruben on the purchase of our new Ford. He really tried his best to work with me on my purchase and go above and beyond... thank you!! More
by Lisa
Employees Worked With
Ruben Munguia
August 19, 2018
three cars and counting!! On this day my sister in law mary was out to buy a used car. we naturally suggested tom denchels, as we ourselfs have bought two vehicle there. well On this day my sister in law mary was out to buy a used car. we naturally suggested tom denchels, as we ourselfs have bought two vehicle there. well it started out by talking up first with Arnold, who sold us our cars..always there to help and friendly. then ruben patiently help mary look over the whole lot until he found her a car, he was most helpful into explaining every thing to her, he didn't charge her for this bilingual interpretation!!. mary then dealt wit h the paperwork guru manny who forever is full of helpful and fun information. .on this day he waited patently as mary hit a snag with her new credit card account. one thing that stands out is that just about everyone we dealt with knows us or family members, which makes us feel comfortable shopping there. if I missed any it was not intended, sorry..again we can not say enough for the team there in prosser. thanks again and no doubt we will be seeing them again. More
by carguy 3
Employees Worked With
Genaro Mendoza, Ruben Munguia, Doug Butler, Arnold Orozco, Manny Benitez
August 17, 2018
Great customer service Genaro at Tom Denchel Ford Country was great to work with. We were looking for a used vehicle with low miles under $10k. He found 2 for us to look a Genaro at Tom Denchel Ford Country was great to work with. We were looking for a used vehicle with low miles under $10k. He found 2 for us to look at. He made sure all our needs were met & came in under our budget! More
by Carolvs
Employees Worked With
Genaro Mendoza, Jose Campuzano
August 16, 2018
Customer Service Ruben and the team found a truck for me and treated me fairly. I would use the dealership again. Now we will see how the Product Support works out. Ruben and the team found a truck for me and treated me fairly. I would use the dealership again. Now we will see how the Product Support works out. More
by Dave
Employees Worked With
David Gonzalez, Ruben Munguia, Jose Campuzano
August 08, 2018
Amazing service!! Ruben went above and beyond to help me get into the car I always wanted as a first time car buyer! I was very appreciative of the quality service I w Ruben went above and beyond to help me get into the car I always wanted as a first time car buyer! I was very appreciative of the quality service I was given and Ruben really working with my budget. Not to mention working with my busy schedule to come in on his day off to help me make the deal! Will definitely be coming back for car purchases in the future! More
by Kaylee214
Employees Worked With
Ruben Munguia, Jose Campuzano
August 04, 2018
Satisfied and appreciative customer_N Renz I become as informed as possible prior to purchasing anything so that I'm not attempting to determine if the salesperson is being forthright. I recogn I become as informed as possible prior to purchasing anything so that I'm not attempting to determine if the salesperson is being forthright. I recognize there are pressures upon the salesperson to meet sales quotas, and so I'll seek another person if the first salesperson is applying too much pressure or speaking false. I was very lucky to speak with Todd Brown, and he calmly worked with me to search for and acquire the right vehicle to fit our needs, which happened to be in the Seattle area. While driving back from camping, the check engine light came on. The maintenance crew found a rock stuck in the primary radiator. They took a picture and sent it to me to prove what the issue was. Shawn Wabeke, Doug Butler, and Abel Valenzuela of the maintenance group were very professional and courteous making sure I had transportation, at no cost to me, to get back and forth to work while they interfaced with the insurance company to get the radiator replaced. A lengthy review, but from the purchasing to finance, and through maintenance, this has been a very good experience for me. More
by N Renz
Employees Worked With
Todd Brown, Doug Butler, Abel Valenzuela, Manny Benitez, Shawn Wabeke
August 03, 2018
Great service I was able to get financed for a really nice car. The service was fast and David and his crew were super nice! Thanks guys! I was able to get financed for a really nice car. The service was fast and David and his crew were super nice! Thanks guys! More
by Hernandez1981
Employees Worked With
David Gonzalez, Ruben Munguia, Jose Campuzano
July 31, 2018
Amazing Service! Genaro and Jose were such amazing people who helped me out though the whole thing I got an amazing car at an amazing price it’s going to be awhile bef Genaro and Jose were such amazing people who helped me out though the whole thing I got an amazing car at an amazing price it’s going to be awhile before I can wipe a smile off the smile on my face thank you guys so much I will definitely get the whole world to you guys More
by SS2MANYY
Employees Worked With
Genaro Mendoza, Jose Campuzano
July 28, 2018
Great customer service, no pressure experience Have bought a few vehicles from them. Doesn't matter who you talk too, always friendly and never pushy. They are patient and helpful. Have purchased b Have bought a few vehicles from them. Doesn't matter who you talk too, always friendly and never pushy. They are patient and helpful. Have purchased both new and used. More
by Marmosetp65
Employees Worked With
Ruben Munguia
