Pierre Ford of Prosser

Customer Service Ruben and the team found a truck for me and treated me fairly. I would use the dealership again. Now we will see how the Product Support works out. Ruben and the team found a truck for me and treated me fairly. I would use the dealership again. Now we will see how the Product Support works out. More

Satisfied and appreciative customer_N Renz I become as informed as possible prior to purchasing anything so that I'm not attempting to determine if the salesperson is being forthright. I recogn I become as informed as possible prior to purchasing anything so that I'm not attempting to determine if the salesperson is being forthright. I recognize there are pressures upon the salesperson to meet sales quotas, and so I'll seek another person if the first salesperson is applying too much pressure or speaking false. I was very lucky to speak with Todd Brown, and he calmly worked with me to search for and acquire the right vehicle to fit our needs, which happened to be in the Seattle area. While driving back from camping, the check engine light came on. The maintenance crew found a rock stuck in the primary radiator. They took a picture and sent it to me to prove what the issue was. Shawn Wabeke, Doug Butler, and Abel Valenzuela of the maintenance group were very professional and courteous making sure I had transportation, at no cost to me, to get back and forth to work while they interfaced with the insurance company to get the radiator replaced. A lengthy review, but from the purchasing to finance, and through maintenance, this has been a very good experience for me. More

Great service I was able to get financed for a really nice car. The service was fast and David and his crew were super nice! Thanks guys! I was able to get financed for a really nice car. The service was fast and David and his crew were super nice! Thanks guys! More

Amazing Service! Genaro and Jose were such amazing people who helped me out though the whole thing I got an amazing car at an amazing price it’s going to be awhile bef Genaro and Jose were such amazing people who helped me out though the whole thing I got an amazing car at an amazing price it’s going to be awhile before I can wipe a smile off the smile on my face thank you guys so much I will definitely get the whole world to you guys More

Great customer service, no pressure experience Have bought a few vehicles from them. Doesn't matter who you talk too, always friendly and never pushy. They are patient and helpful. Have purchased b Have bought a few vehicles from them. Doesn't matter who you talk too, always friendly and never pushy. They are patient and helpful. Have purchased both new and used. More

Excellent team-willingness to negotiate I was very satisfied with my experience. They gave a strong trade in offer and also were nice to work with during the negotiation process. There was I was very satisfied with my experience. They gave a strong trade in offer and also were nice to work with during the negotiation process. There was a price discrepancy between 3rd party website and their internet site, the team quickly made a decision to lower the price of the vehicle I was buying. Which honestly didn’t expect but was pleasently surprised. They have high integrity. I can tell they care a lot about returning customers. Thank you to Genaro, Arnold, David, and Jose. Excellent team all around. More