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Pierre Ford of Prosser
Prosser, WA
430 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 430 reviews
October 23, 2018
My experience at Tom Denchels dealership It's great experience at Tom Denchels. Great sales people with experience and knowledge of what you need. They made it easy for me to decide on the It's great experience at Tom Denchels. Great sales people with experience and knowledge of what you need. They made it easy for me to decide on the best car to buy. More
by Anita.254
Employees Worked With
Ruben Munguia, Manny Benitez
October 15, 2018
First Time Buyer Genaro was awesome! He was very informational and found us a great deal! Will definetly be recommending friends and family! Thank you aga Genaro was awesome! He was very informational and found us a great deal! Will definetly be recommending friends and family! Thank you again for the outstanding Customer Service More
by Dani18
Employees Worked With
Genaro Mendoza
October 14, 2018
Welcoming, understanding, knowledgeable, trustworthy Genaro was a patient, professional, and kind salesman. Jose helped answer all of our financial questions. We enjoyed working with their team and will Genaro was a patient, professional, and kind salesman. Jose helped answer all of our financial questions. We enjoyed working with their team and will be back for future car purchases. More
by Kellie
October 11, 2018
Extremely helpful Genaro Mendoza was my salesperson and spent a lot of time explaining everything about the Ford Escape I was interested in. He made every effort to sh Genaro Mendoza was my salesperson and spent a lot of time explaining everything about the Ford Escape I was interested in. He made every effort to show me how all the technical parts of it. He and his manager were very friendly, considerate and respectful. I would recommend Tom Denchel’s Ford Country to everyone. More
by taratara2000
Employees Worked With
Brandon Johnson, Genaro Mendoza
October 09, 2018
Excellent I have been doing business with tom denchel for years and have always had excellent experiences with the whole team.i have high trust in this team, th I have been doing business with tom denchel for years and have always had excellent experiences with the whole team.i have high trust in this team, they are always going out of their way to help. More
by Teri444
October 02, 2018
Top notch service. Staff was great will be back in the futu Service was great. No run around. Got vehicle delivered in few days from another dealer and was in and out in less than 2 hr Service was great. No run around. Got vehicle delivered in few days from another dealer and was in and out in less than 2 hr More
by Steadnet1
Employees Worked With
Ruben Munguia, Manny Benitez
September 30, 2018
Worth the drive from Spokane! We were in Prosser for a business meeting and drove into Denchel Ford to see what they had to offer. Got great service from Ruben Munguia and a grea We were in Prosser for a business meeting and drove into Denchel Ford to see what they had to offer. Got great service from Ruben Munguia and a great deal on our new 2018 F350 Super Duty truck. We would highly recommend the extra time to come to Prosser. They had a nice selection of trucks, were price competitive and hassle free. All the people we dealt with were professional and friendly. Thanks for making this a great experience. More
by LC
September 30, 2018
Quick and easy as advertised Koty was the salesperson who helped us buy a new car. He was very easy to work with and made our experience a positive one. Only negative thing is whe Koty was the salesperson who helped us buy a new car. He was very easy to work with and made our experience a positive one. Only negative thing is when I didnt buy the extended warranty and gap through them Manny pouted a little about not getting the sales I would have rather not heard it. Kudos to Manny however for the very quick and efficient work to get me out of there fast. Still the best car dealership experience I have had by far and will be a returning customer. More
by Charted14
Employees Worked With
John Hancock, Koty Kollmar, Manny Benitez
September 30, 2018
Outstanding customer service This dealership gave us the best purchasing experience we've had in many years of buying new vehicles. All staff were attentive to customer needs and This dealership gave us the best purchasing experience we've had in many years of buying new vehicles. All staff were attentive to customer needs and provided an excellent level of customer service. We would not hesitate to recommend this dealership. More
by methow444
Employees Worked With
Brandon Johnson, Ruben Munguia
September 30, 2018
Car buying Koty Kollmar, car sales representative did great at finding me the perfect car and communicating with me through the entire buying process. He even se Koty Kollmar, car sales representative did great at finding me the perfect car and communicating with me through the entire buying process. He even set up service for adding cruise control and tinted windows in my car before I picked it up to it take home. I have recommended Koty At the Tom Denchel dealership to many friends and family. More
by Kaysiea15
Employees Worked With
Koty Kollmar
