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Pierre Ford of Prosser

Prosser, WA

4.6
431 Reviews

630 Wine Country Rd

Prosser, WA

99350

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Showing 431 reviews

December 09, 2023

I was very pleased with Abel being flexible and communicative in following up with a replacement part. However the service technicians were a bit messy. Greasy fingerprints on the console and seat. More

by SOUTHERN.NICOLE
Recommend Dealer
Yes
Employees Worked With
Abel Valenzuela, Abel Valenzuela
December 09, 2023

Everything always goes well with the Denchel service team. I was disappointed in the loss of technician Schmidt More

by MMAYER1044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Valenzuela
December 09, 2023

They are nice and accommodating and they follow thru and they are trust worthy! love them More

by REBADAWN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden, David Gonzalez, Arnold Orozco, Jose Campuzano
December 09, 2023

Denchel has the best customer service in the area. They are like having family in the dealership. More

by PIMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hernandez, Doug Butler, Abel Valenzuela
December 06, 2023

I have had only good experiences there, in all departments. I worked for a Lincoln/Mercury dealer in California for 17 years, so I know how things are supposed to work. I give them an A+ rating. More

by CRodg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gonzalez, Abel Valenzuela
December 06, 2023

I’ve always had good luck with Tom Denchel Ford. They always very kind and courteous, and very easy to deal with. More

by SHOPROZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hernandez, Doug Butler, Abel Valenzuela
December 05, 2023

When it comes to service and maintenance, the customer always loses. I will no longer be giving Tom Denchel Ford my business. More

by coachbowden11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efren , Abel Valenzuela
December 03, 2023

Kaden at Tom Denchel Ford in prosser was very respectfull and professional he went above and beyond to help us with our new vehicle I would highly recommend Kaden More

by Godinez, Cesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaden , David Gonzalez, Jose Campuzano
December 02, 2023

Made it really easy and comfortable. Least stressful vehicle purchase I've ever had Zero pressure More

by RYNERICE
Recommend Dealer
Yes
Employees Worked With
David Gonzales
December 01, 2023

They were knowledgeable, honest, prompt and friendly. I would definitely recommend this dealership to my family and friends! More

by heilla3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon Bogart, Isaac Hernandez, Doug Butler, Abel Valenzuela, KC Flores, Jose Campuzano, Shawn Wabeke
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