Pierre Chrysler Dodge Jeep Ram of Hermiston

While my vehicle was at dealership for warranty service, Cristian Rodriguez communicated and coordinated very well with me, the technicians, and parts staff, during difficult times of the UAW Strike. I was Cristian Rodriguez communicated and coordinated very well with me, the technicians, and parts staff, during difficult times of the UAW Strike. I was very pleased with how everyone wanted to ensure my vehicle would be repaired to my satisfaction. More

Oscar the service manager works very hard to make dure I get what I need done. He understands!!! get what I need done. He understands!!! More

The staff went the extra mile so that we could drive away with our dream car. with our dream car. More

We always receive exceptional service from everyone at your dealership for all three of our vehicles. Everyone is always so patient and clear with directions about what is going on with our vehicles. Than your dealership for all three of our vehicles. Everyone is always so patient and clear with directions about what is going on with our vehicles. Thank you for your patience With my mom and her walker, my cousin and his dog and me we look forward to seeing you in the coming year for maintenance on our vehicles. Thank you again have a safe and happy holiday season. More

They were very helpfull in resolving the issue with my vehicle, I was very pleased vehicle, I was very pleased More

Polite, efficient, and they get the work done. They supply transportation to and from dealership if needed. Good people. They supply transportation to and from dealership if needed. Good people. More

Excellent service and communication! Super quick scheduling to get my truck taken care of. Personnel treat you as though you are part of their family. Super quick scheduling to get my truck taken care of. Personnel treat you as though you are part of their family. More

Manual was very nice and easy to work with. He kept me informed of what was going on with my vehicle, and I appreciated that. He kept me informed of what was going on with my vehicle, and I appreciated that. More

Cristian Rodriguez my service manager did a great job getting my vehicle serviced in a timely manner he has good manners and treats me respectfully whenever I bring my car in for service and his skills a getting my vehicle serviced in a timely manner he has good manners and treats me respectfully whenever I bring my car in for service and his skills are good in customer service. Good Job Cristian. More

Pretty sub par. Took two hours for a scheduled oil change with no update on the delay or apology for the wait. They said they rotated my tires but I’m pretty sure on Took two hours for a scheduled oil change with no update on the delay or apology for the wait. They said they rotated my tires but I’m pretty sure only rotated two…and could even be bothered to correct the tire pressures to where they should be. I had to take it to another place down the street. Also didn’t reset my oil life indicator. The reminder sticker they put on my windshield says I have a change due in 3000 miles, which makes me wonder if they put synthetic in which is what I was charged for and have been using. Lastly, I got a call/email/text the next day saying there was no record of me paying them for the service? I had to text them pictures of my receipt. I have zero trust in this place and won’t be back. More