Pierre Chrysler Dodge Jeep Ram of Hermiston

Professional crew with an excellent service commitment across the board, A+ rating from this couple! across the board, A+ rating from this couple! More

Very poor customer service. Set up service appointment with out having parts in stock. Did not return calls, eventually did call back after requesting to speak with the servic Set up service appointment with out having parts in stock. Did not return calls, eventually did call back after requesting to speak with the service manager. More

Great service. Pickup and drop was off very easy and all services required were finished b Pickup and drop was off very easy and all services required were finished b More

The customers service was amazing! Paul was such a good sales person. They made us feel comfortable getting into a brand new truck! Paul was such a good sales person. They made us feel comfortable getting into a brand new truck! More

I had an excellent experience at the Hermiston CDJR, Megan and JP helped make the experience incredibly simple and fun. I highly recommend this dealership to anyone looking for a new vehicle. Megan and JP helped make the experience incredibly simple and fun. I highly recommend this dealership to anyone looking for a new vehicle. More

The service department got to my vehicle in a timely manner and was done with the service in a timely manner. I will keep using this dealership for my vehicle service. manner and was done with the service in a timely manner. I will keep using this dealership for my vehicle service. More

Cristian did a fabulous job getting me scheduled. Although charging me $210 was ridiculous ! The dealership in Portland coded and printed a report twice and never charged! Although charging me $210 was ridiculous ! The dealership in Portland coded and printed a report twice and never charged! More

Very disorganized. Constant changes with prices, vehicles and contract. Inconsistent and too pushy. Actually locked the vehicle my personal items were in so I could not Constant changes with prices, vehicles and contract. Inconsistent and too pushy. Actually locked the vehicle my personal items were in so I could not leave. I will never go back to this dealership. More

I brought my truck in as it was in limp mode. I live out of the area 3 hours. While there I noticed the tail light were not working. I asked if they would replace them while working on the truck. I live out of the area 3 hours. While there I noticed the tail light were not working. I asked if they would replace them while working on the truck. When I finally tracked down the service rep he said the tail light ensemble was faulty. I told him not do the work I would deal with it later. Later I checked the fuses and bulbs. Just needed bulbs. Poor communication and unethical and unreasonable are things that come to mind. More

Worst service experience I have ever had. After 5 months I had to have the vehicle transported to Portland to get it repaired correctly. I Never received a phone call from the service manager After 5 months I had to have the vehicle transported to Portland to get it repaired correctly. I Never received a phone call from the service manager during my 5 month nightmare. The only thing that kept me from seeking legal action against this dealership was the efforts of my third service representative Cristian. Unfortunately he could not overcome the incompetence surrounding him. More