Pierre Chrysler Dodge Jeep Ram of Hermiston

Didn’t fix the problem Would not cover a DEF system replacement with warranty on a truck I bought 5 months ago and only had 7500 miles on it. Ended up paying almost $3700 t Would not cover a DEF system replacement with warranty on a truck I bought 5 months ago and only had 7500 miles on it. Ended up paying almost $3700 to complete the repairs but didn’t even drive 5 miles before the same issue came back. Had to return to service department for 5th time in 6 weeks for the same issue. More

4 wheel drive service Appreciate the professionalism and willingness to explain work needed on my vehicle. Work was completed quickly. The team made sure that I knew exactl Appreciate the professionalism and willingness to explain work needed on my vehicle. Work was completed quickly. The team made sure that I knew exactly what was going on and when my vehicle would be ready for pick up More

Great experience, great staff and salesman It was a great experience buying from Hermiston Crystler, the process was quick and easy, the staff and salesman were very helpful and knowledgeable. It was a great experience buying from Hermiston Crystler, the process was quick and easy, the staff and salesman were very helpful and knowledgeable. I would highly recommend this dealership. More

Oil change I just needed an oil change on a new 2018 Dodge Ram 3500 that had 3,000 miles on it. It was a simple job. I just needed an oil change on a new 2018 Dodge Ram 3500 that had 3,000 miles on it. It was a simple job. More

Great service! Took my jeep Renagade in for some service and Victor was right on it, fast and friendly service. Once my jeep was done got a call to pick up and I was Took my jeep Renagade in for some service and Victor was right on it, fast and friendly service. Once my jeep was done got a call to pick up and I was on my way. More

Great buying experience Great experience from start to finish. Salesman was very helpful. Fair trade in value and great price on the vehicle. I will buy from this dealership Great experience from start to finish. Salesman was very helpful. Fair trade in value and great price on the vehicle. I will buy from this dealership again. More

Great work, above and beyond I came to Dodge with the purpose of getting my vehicle fixed because I had no time to waste on finding out what the problem was... They're experienced I came to Dodge with the purpose of getting my vehicle fixed because I had no time to waste on finding out what the problem was... They're experienced Technicians swiftly Found what the problem was and dealt with it... Mr. Victor called me and kept me informed along the way which was very helpful... Great job Dodge, I will see Y'all again... Thanks for the help!!! More

Purchase new ram truck Easy to work with, great customer service, happy to buy locally. Shaun was knowledgeable, no pressure, willing to give me the best deal and stay local Easy to work with, great customer service, happy to buy locally. Shaun was knowledgeable, no pressure, willing to give me the best deal and stay local. More

Warranty and recall work! Had to bring our truck in for some recall and an issue that came and went with the electronics. Rick was awesome and listened to my concerns. Him and Had to bring our truck in for some recall and an issue that came and went with the electronics. Rick was awesome and listened to my concerns. Him and the team spent extra time figuring out the issue. He kept me informed of the status of the parts and progress on the truck. More

Lube oil and tire rotation Always courteous, professional and make you feel welcome. Listen to your comments and offer suggestions. I would recommend this business to everyone. Always courteous, professional and make you feel welcome. Listen to your comments and offer suggestions. I would recommend this business to everyone. A pleasure to work with! More