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Pierre Chrysler Dodge Jeep Ram of Hermiston

Hermiston, OR

4.1
338 Reviews

80522 Hwy 395 N.

Hermiston, OR

97838

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Showing 338 reviews

May 17, 2018

Money Hungery and uninformative very unorganized and uninformative I ordered all parts need to put hitch in my 2016 grand cherokee (bought from them) could not be helped until gave More

by kristi.lambert23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Luna
May 22, 2018 -

Pierre Chrysler Dodge Jeep Ram of Hermiston responded

I apologize you feel you had a poor experience. Many of Mopar's electrical accessories have to "be enabled" to work with the vehicle's many modules. And yes, we have to charge a fee to compensate our technicians and expensive equipment. We had also helped figure out a mis-installation of the wiring after enabling the module and testing the trailer plug. I always appreciate feed back and look for ways to change. We have enacted new policies in our parts department to educate customers that some accessories require the service department to enable accessories which are self installed.

May 16, 2018

Super easy!! Rich was very friendly and easy to work with. He was able to get us exactly what we wanted for a great price. Excellent customer service!!! We defi More

by Stiffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Horning
May 14, 2018

Five Star Rick Raver top notch service advisor very professional and knowledgeable. Gary Walls one of if not the best service tech I’ve come across , in my yea More

by ydousendmail2me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Walls, Rick Raver
May 14, 2018

Car wash seems appropriate Just got back from a 2,000 mile road trip. Drove another 90 miles just to get it done here - live in Pendleton) Really would have liked to see my More

by lxw15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC RODRIGUEZ, Rick Raver, Victor Luna
May 13, 2018

Great service to the customer Casey McClure did an awesome job helping us find a great vehicle. He helped us through out the day to make sure we got what we were looking for. More

by MELY-JALISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey McClure
May 13, 2018

Great service! Quick service and welcome recommendations to keep vehicle running smoothly. I recommend this dealership for all your Jeep, Dodge, Ram, Chrysler needs. More

by Nhockeyfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC RODRIGUEZ, Rick Raver
May 13, 2018

Very professional I came into dealer needing emergency service on my truck so I could get back on the road.. they did just that. They were very nice and helpful.. thank More

by teresa_fritts2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC RODRIGUEZ
May 11, 2018

Really good Really fast and friendly staff I would recommend them to anyone that need service to their car.they were very informative and they let you know exactl More

by TLOWENS132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Rick Raver
May 11, 2018

Was helpful and good to deal with Was treated nice. Salesman was helpful and knowledgeable. Did his best to anwser all of my questions. Overall experience was good and happy so More

by jorcal_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan McKinney
May 10, 2018

Kevin was great to work with. I’m located in Nampa, ID and Kevin was prompt with service, was extremely friendly, and worked to find me the truck I wanted within my budget. After More

by wsweesy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kendrick
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