Pierre Chrysler Dodge Jeep Ram of Hermiston
Hermiston, OR
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Excellent Service We had a really good experience here at this dealership and had good friendly, quality customer service with Isaac, Rich, and Lolo. Thank you for the We had a really good experience here at this dealership and had good friendly, quality customer service with Isaac, Rich, and Lolo. Thank you for the good service. More
The service department I'm very satisfied with the service they took me in in a very rapid time repaired oil leaks. They're very accommodating job well done I'm very satisfied with the service they took me in in a very rapid time repaired oil leaks. They're very accommodating job well done More
Amazing!! Amazing experience and best dealership we have ever worked with! Very quick help, Johnny was outstanding, and Shaun was super friendly and quick with Amazing experience and best dealership we have ever worked with! Very quick help, Johnny was outstanding, and Shaun was super friendly and quick with the paperwork! More
2018 3500 Ram Long Horn I wanted to upgrade to a new Ram 3500 for towing our new 34' fifth wheel trailer, but my truck was a 2015 so I wasn't sure it would be possible, I ass I wanted to upgrade to a new Ram 3500 for towing our new 34' fifth wheel trailer, but my truck was a 2015 so I wasn't sure it would be possible, I assumed I'd be upside down $. Well the long and short is Chelsiey (my first contact online), Jonny (my salesman), and Juan the (General Manager) made it happen. They took the 2015 as trade, paid that loan off, and I even got several thousand dollars off the new Ram for my trade in. Even better it was seamless, I figured this process would take a day or two, wrong again I was gone,deal done and down the road in couple hours. These guys are Amazing! More
Very Nice People Very nice people but a little disorganized. Overall, very nice vehicle but it is missing feature I was told my new Jeep would have. I really wanted Very nice people but a little disorganized. Overall, very nice vehicle but it is missing feature I was told my new Jeep would have. I really wanted to have the ability to set my off road 4x4 and was told I COULD set it to snow, sand, etc. Took me a while to realize the control dial was not there, and thought maybe it was buried in the touch screen features- it's not but it's too late, I already purchased the Jeep & it'll be years before I can trade it in and get what I really want. So that's disappointing. I should have taken more time to confirm but I was very overwhelmed with all the regular features that I missed it. This was supposed to be by UPGRADE. Also - not the dealership's fault but the SiriusXm Guardian app/ uconnect app is very iffy. 1.5 stars out 5 and is BASIC. The ONLY feature above the key remote is locate vehicle and it's worked 1x out of the 10 times I tested it. Again, disappointing. As far as price, the 2018's are starting to be discounted at other dealerships but we paid the MSRP which we all know is way marked up. The topper on the 💩 is my touch screen keeps beeping & going to the apps screen! 180 miles on it & I have to take it in for service. Good thing I'm paying even MORE for a warranty. More
They damaged my car. It's a challenger Took car in to oil changed and the had oil inside my car on driver side and oil on my wheels . On scratches on my hood and ripped the rubber piece in Took car in to oil changed and the had oil inside my car on driver side and oil on my wheels . On scratches on my hood and ripped the rubber piece in front. And my husband only wash our car in umatilla . They offered me free oil change. When I called they told me they would detail my car. And did go get my car washed in umatilla and the guy that washes my said when washed it the scratches wasn't there. So that's why giving u a 1 star More
Beyond impressed with this service center Wonderful experience!!! Rick is the best! They fixed my problem, took me back to work and created the most stress free experience of that entire week! Wonderful experience!!! Rick is the best! They fixed my problem, took me back to work and created the most stress free experience of that entire week!!!! Not to mention they helped me celebrate my birthday in rare form....😊 More
More than excellent service! I had a great experience since the moment I called to schedule the appointment. They were able to schedule me in the day and time i . Everyone was hel I had a great experience since the moment I called to schedule the appointment. They were able to schedule me in the day and time i . Everyone was helpful and friendly, the service was excellent. I had my 1 year old with me, she had lots of fun too in the waiting area. With TV and games. Our wait was pleasant and short. For a moment I thought I was going to pay an arm and a leg, but I was very wrong. More
Quick and acomidating Had a great experience quick and helpful got a oilchange and susention service at a great price in fast and easy process. I will be going back for an Had a great experience quick and helpful got a oilchange and susention service at a great price in fast and easy process. I will be going back for any other work I need More
Lube oil and tire rotation Staff is very professional and courteous. Always a pleasure, to do business with . I would recommend the service department of hermiston Chrysler to Staff is very professional and courteous. Always a pleasure, to do business with . I would recommend the service department of hermiston Chrysler to everyone. Very easy to schedule service over the phone. More