Pierre Buick GMC of Everett

Kai got me in a for an oil change and also knocked out a tailgate recall for me on the same day That saved me a half day of travel on a repeat trip. Thank you tailgate recall for me on the same day That saved me a half day of travel on a repeat trip. Thank you More

Terry and Matt were Great to work with. Terry said order the truck you want , * Did not ask for any money ,said if you dont like it ,you dont have to buy it, WOW. Price was Exactly as Terry said order the truck you want , * Did not ask for any money ,said if you dont like it ,you dont have to buy it, WOW. Price was Exactly as we wrote in July 2024 for the 2025 GMC DENALI. Every other dealer is Give us the Money first, and All about the Sales Numbers . So if I need a new car or truck Pierrie GMC is first Place I'm going. My trade in was very close to what I had excepted, No LOW ball ,as I experienced at another dealer.. Finance was very easy, as was service contract, for oil and tire rotations. I except there service team will be as good as the Front end team More

I had a great experience with your team. Kira was great. She was very easy to work with. Provided options that I might be interested in. She spent the necessary time helping me through the t Kira was great. She was very easy to work with. Provided options that I might be interested in. She spent the necessary time helping me through the technology of my new truck! . She followed up after sale was complete and encouraged me to call with any questions and concerns. Additionally, the finance team made it a seamless process. More

I had an excellent experience with James Smith from start to finish. His communication was great and made the whole process so easy. I’m definitely going to be a returning customer. to finish. His communication was great and made the whole process so easy. I’m definitely going to be a returning customer. More

We purchased our car there when it was Clyde Revord and have gone back for all our service. Kai is the service person who we’ve dealt with and he does a great job. We will gladly continue to do go there. have gone back for all our service. Kai is the service person who we’ve dealt with and he does a great job. We will gladly continue to do go there. They are all friendly and great to deal with. More

very bad experience, in all areas of your service. First of all, I have a problem, explained it in details and asked to fix it. I Was charged for the fix, but the issue still remain. What indicates First of all, I have a problem, explained it in details and asked to fix it. I Was charged for the fix, but the issue still remain. What indicates poor quality of professionalize the mechanics have in your dealership. I had a trip to eastern Washington for camping, it was 4 hours drive and very hot weekends, the air conditioner was not working. Secondly, Paul (dealership customer service person) told me over the phone that my car salvaged and no warranty. I was surprised to learn that as I am the only one owner and had no issues/incident with the car. Lastly, the car was fixed at 2pm and I got phone call about it and I asked to pick me up right away. I was picked up about 5pm, I had to wait outside for another 20 minutes for shuttle what messed up with pick up location. More

Tony Bravo has an outstanding customer service. We had a great time. Thank you TB We had a great time. Thank you TB More

Max and the staff were very professional and timely with my purchase, An accessory that the previous owner forgot to leave in the truck was delivered back to the dealership, Max met me after work and brough my purchase, An accessory that the previous owner forgot to leave in the truck was delivered back to the dealership, Max met me after work and brought it to me. Jennifer in finance was very courteous, efficient, and knowledgeable. Very positive on all counts. More

Not good business finance bait and switch after you agreed and signed the deal even when you have top tier credit go somewhere else if you want better service don't forget they own 17 other dealers acr agreed and signed the deal even when you have top tier credit go somewhere else if you want better service don't forget they own 17 other dealers across Washington. I feel dooped. I own a highly rated small business in Washington if I did my clients this way I wouldn't be in business. We agreed I signed for a 24' GMC Sierra AT4X non AEV edition with maintenance package, service package, wheel tire key package, paint package. After having the deal for over week and half, and ran my credit 4x after I asked to run it once they lowered my credit 16 points. Now saying the deal isn't approved. I traded in a custom 21' Sprinter with 15,000 miles, 1 owner, no accidents, just serviced from Mercedes Benz of Seattle, owl outfit van plus $5000 down signed and drove away. Just to have them come back and say I'm not approved after GMC jumped at my deal. I'm approved for the van just I don't get all the service package, maintenance package etc. I've asked over 6x to give me my van back. They said there not in the used car lot dealer. They don't want the GMC Sierra AT4X back. But they'll keep my trade. Please when you decide to buy a vehicle don't go here. Just IMO More

Never felt at home as I did at Pierre GMC it seemed like dealerships remembering who the customer was and the small things needed to be demonstrated and extending courteous and professional expertise with a dealerships remembering who the customer was and the small things needed to be demonstrated and extending courteous and professional expertise with a competent staff as I was shown by Colin Stout, thanks Colin very much for your help More