Pierce Auto Center

BEWARE of the service dept integrity and ability to diagnose engine troubles - had my 2012 Ram breakdown close to Pierce Auto. The service dept folks called me and stated they found metal shavings in t diagnose engine troubles - had my 2012 Ram breakdown close to Pierce Auto. The service dept folks called me and stated they found metal shavings in the oil w a knock down low in the engine and I needed a new engine w an estimate at $12K. I declined and had it towed to my auto mechanic 100 miles away and they found a broken valve spring- repaired it in a day for $400 and it continues to run great- They also noted there is no indication anyone even looked at it- and no metal shavings were found in any oil or filters- If u don't want to service the truck or have the staff to do the job, just say so. Don't fabricate a diagnosis to get me to buy a new truck. More

Unprofessional Service Dept. - Today I had my RAM 3500 diesel serviced and will not return. Our family only drives Jeep & RAM vehicles so Pierce Auto has taken care of us in the past. Chris the sales ma diesel serviced and will not return. Our family only drives Jeep & RAM vehicles so Pierce Auto has taken care of us in the past. Chris the sales manager and his staff were extremely unprofessional when I requested they honor a coupon issued by Chrysler on the Pierce Auto website. They treated me like I was somehow out of line. Chris told me it would never happen again and had staff member call me later claiming that I was complaining. The staff member also lied about how much oil they had used during the oil change. My receipt clearly states 12 quarts (covered by coupon) and the staff wanted to charge me for 15 quarts. I simply requested they honor a coupon (see photo attached). The sales manager also said he was going to call Chrysler and have them remove coupons from their website. In days where auto dealers are struggling, I'm surprised an owner like Randy Pierce would allow employees to be so unprofessional. DO NOT GO TO PIERCE FOR SERVICE!! More

A big shout out to Jon Stolz and the wonderful crew at Pierce Auto Center in Sagle, Idaho!! My car was in bad shape and the miracle workers in the service department gave me back a car that runs like its Pierce Auto Center in Sagle, Idaho!! My car was in bad shape and the miracle workers in the service department gave me back a car that runs like its brand new! Thanks to all the hard working men and women at Pierce Auto. You've saved my Christmas!! ♥️🎄 More

Dana Streeper (Sales Consultant) and the Nick (General Manager) were excellent to work with, they provided a fair price for my trade-in and were willing to have good faith negotiation on the used vehicle Manager) were excellent to work with, they provided a fair price for my trade-in and were willing to have good faith negotiation on the used vehicle I ended up purchasing. They also took care of a couple of items on the vehicle. I appreciate the low / no pressure to sell me extended warranties, etc…on the vehicle too. Overall a very good experience! More

After my 2017 Ram 1500 mysteriously shut down, I had it towed to Pierce Auto Center. That same day they called to say they'd found & fixed the problem, which was a cable disconnect that happened in an out- towed to Pierce Auto Center. That same day they called to say they'd found & fixed the problem, which was a cable disconnect that happened in an out-of-the-way part of the truck. I have great respect for the know-how of their service folks. It's very comforting to know we have such quality service available up here. More

Exceptional Customer Service Highly endorse......Recently while on vacation I had a number of warning lights come on that required service. After inspection it was found that the Highly endorse......Recently while on vacation I had a number of warning lights come on that required service. After inspection it was found that the problem was a ABS wheel sensor ( Not covered under warranty ). Here lies the problem I work FT in Spokane WA and the Pierce Auto is in Sagle ID. I contacted the dealership and their representative, Lane, without asking found a way to get my vehicle to them without me missing work. If that was not enough their stellar service team determined that my hub on that side was also bad and probably caused the sensor to go bad, which then falls under the warranty! I rarely review companies, but I am truly blown away with their commitment to service and customer satisfaction. Thank You Lane and Service Team!! More

Buyer beware! This dealer sold a used vehicle without disclosing the truck had many accidents, replaced engine, and odometer problems. Within hours of leaving the This dealer sold a used vehicle without disclosing the truck had many accidents, replaced engine, and odometer problems. Within hours of leaving the dealership issues began to appear and the Manager and Owner has rude, and uncaring. Basically said its "your problem now". More

Jeep Life! Me and the wife had purchased a brand new Jeep Wrangler from Pierce Auto Center. I can definelty say I'm a life time customer! By far the Freindliest Me and the wife had purchased a brand new Jeep Wrangler from Pierce Auto Center. I can definelty say I'm a life time customer! By far the Freindliest most knowledgeable staff in the business! More

Superb Selection and Customer Service I was thoroughly impressed with not only the selection of vehicles available at Pierce Auto Center but the customer service as well. A sales associate I was thoroughly impressed with not only the selection of vehicles available at Pierce Auto Center but the customer service as well. A sales associate named Kevin was not only polite and professional but extremely informative as well. I will definitely be purchasing vehicles from Pierce Auto Center in the future and I look forward to having Kevin there to guide me in the process. I highly recommend this place to any and all in need of a vehicle in North Idaho. More

Friendly, professional and affordable!!! Pierce Auto had the perfect previously owned Jeep Wrangler I was looking for, and gave me what I wanted for my trade-in. I would highly recommend Pier Pierce Auto had the perfect previously owned Jeep Wrangler I was looking for, and gave me what I wanted for my trade-in. I would highly recommend Pierce Auto for anyone in the market for a new or used Dodge, Chrysler or Jeep. Rob is also a Jeep owner/enthusiast which was so helpful in knowing what I was purchasing. I will definitely visit them first if and when I need another vehicle. More