Piazza Volkswagen of Langhorne

I live closer to two other dealerships but I make the longer trip to deal with the guys in Langhorne. Here's why. I am on my second VW from this location. My 1st was a 2003 Passat GLS 1.8t - hands dow longer trip to deal with the guys in Langhorne. Here's why. I am on my second VW from this location. My 1st was a 2003 Passat GLS 1.8t - hands down, the best car I ever bought - and the service staff was helpful throughout the lifetime of that car. Got is used in 06 drive it for 140k trouble free miles just traded it in on a 2012 Jetta SE with convenience. Sold by Max Colish, good guy, easy going, helpful, no pressure. We were at first dealing with a lower trim level Dave Swartz got us a great deal on the next step up. Alas, my new 2012 Jetta had a weird noise after a few hundred miles. I took it back, the service staff agreed immediately that it was a problem - no runaround, no excuses. VW of NA had to get involved. They too agreed it was a problem. Turned out it was a spot weld issue from when it was manufactured that was in a very tricky location. VW agreed to replace the car. Dave and Frank were very communicative, always friendly, made sure I had a loaner and helped handle the deal when VW agreed to replace the car. The dealership did everything possible to make sure we were satisfied and informed throughout the situation and made sure the transfer for he new car went very smoothly. Our new-new Jetta is wonderful and we are very pleased. I was surprised to see the negativity about this place, I for one have never felt that way about my experience at VW of Langhorne. Love VWs and love working with Langhorne, we will be back again. More

Frank and the entire sevice deptartment are first class. I have used them for everything from maintenance to major repairs. This last vist I was especially pleased with thoroughness of the mechanic. While h I have used them for everything from maintenance to major repairs. This last vist I was especially pleased with thoroughness of the mechanic. While having my oil changed he noticed a nail in my tire. it was repaird quickly saving me from an emergency stop on the highway somewhere. Its the little things that make the difference. More

I contacted the dealer on Saturday, February 4 to inquire about a deal with an advertised deadline of 1/31/2012. The salesperson told me he would still honor the deal thru Monday, February 6 and I set up an about a deal with an advertised deadline of 1/31/2012. The salesperson told me he would still honor the deal thru Monday, February 6 and I set up an appointment to come to the dealership on that day. Although the deal was no longer being offered by the manufacturer, VW of Langhorne did their best to honor the deal the best they could. I am very happy with the outcome. More

Great people! Very accommodating, stress free conversation, professional service, I highly recommend for anyone interested to have German car at Japanese prices, Keep up the good work! conversation, professional service, I highly recommend for anyone interested to have German car at Japanese prices, Keep up the good work! More

Just purchased a certified 2008 Rabbit. This was my smoothest used car transaction so far. After test driving the car I returned a few days later by train. Rich picked me up from Trenton train station. smoothest used car transaction so far. After test driving the car I returned a few days later by train. Rich picked me up from Trenton train station. Back at the dealer the car had already been prepared - the paperwork took a few minutes and after a handshake I was on my way. More

I'm appalled at the awful customer service I received at VW of Langhorne, PA. The sales staff is disrespectful and has been unwilling to assess my trade-back needs after I purchased a "certified" used VW th VW of Langhorne, PA. The sales staff is disrespectful and has been unwilling to assess my trade-back needs after I purchased a "certified" used VW that has been unsafe and has had over 15 serious repairs in less than one year. I've been given the runaround for MONTHS! This location truly does not care about customer satisfaction and I wouldn't wish my experience on my worst enemy! Please, please, please AVOID VW of Langhorne...for your own good! More

VW of Langhorne's service department is the best! Everyone is friendly and efficient. The car is ready when they say it will be and the work is done right the first time. The car is returned clean Everyone is friendly and efficient. The car is ready when they say it will be and the work is done right the first time. The car is returned clean - no greasy stering wheel or smudged seats. Frank, the service writer, is great to work with. A few times I have been there when a customer has given him a hard time, but he never loses it - I probably would have. A difficult job, at least from my point of view. The technicians get it right, and do one car after the other - all day long. Another difficult job, so I'm always glad they are there for me - car parts do wear out. More