
Piazza Volkswagen of Langhorne
Langhorne, PA
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Great Service EVEN AFTER the Sale Professional, courteous, friendly. Wait area is clean, has w-ifi, and coffee. Work is done right the first time, Car was washed before returned. FANT Professional, courteous, friendly. Wait area is clean, has w-ifi, and coffee. Work is done right the first time, Car was washed before returned. FANTASTIC More
First class from beginning to end! Its good to see some companies still understand the benefit of personal service. From when I called in to the dealership to schedule my oil change and Its good to see some companies still understand the benefit of personal service. From when I called in to the dealership to schedule my oil change and tire rotation, to being greeted when I arrived at the dealership service department, to updating me on the progress of the work being performed with an estimate for completion time, to reviewing what was done and setting my expectation for the next visit. This was a first class experience! Why would I service my VW anywhere else? The person I worked with is Frank I Kenny Benson More
Smooth transition. My current lease was up. I contacted Jackie Savastano, We made a tentative deal over the phone. Set up an appointment and were done in no time. The d My current lease was up. I contacted Jackie Savastano, We made a tentative deal over the phone. Set up an appointment and were done in no time. The deal was exactly what we spoke about, Jackie and all involved were extremely pleasant and easy to deal with. I can highly recommend The Piazza dealership staff, service department and the V.W. product. More
A most rewarding car shopping and buying experience! I needed to lease a new vehicle and was shopping some local dealerships, I contacted Mike Piazza VW and spoke with Jackie Savastano. I knew what I wan I needed to lease a new vehicle and was shopping some local dealerships, I contacted Mike Piazza VW and spoke with Jackie Savastano. I knew what I wanted and Jackie wasted no time in finding a deal that met my needs to a tee! She promised "the best car buying experience" and boy she was right! We completed 90% of the transaction via email which simplified the entire process. I scheduled a time to drop off my existing car and pick up the new one and I was on the road in an hour! Vince Brown walked me through the paperwork flawlessly, they were all accomplished professionals! I will be recommending anyone I know car shopping, to there competent hands. This was the way "car buying" should be. More
Great The sales person Jackie Savastand and the finance manager Vince Brown new their jobs and we're very friendly and put us in a beautiful car Bill and G The sales person Jackie Savastand and the finance manager Vince Brown new their jobs and we're very friendly and put us in a beautiful car Bill and Gail More
Best car buying experience! After spending several long days searching for the perfect car for our son we had the pleasure of meeting with Jacqueline at Piazza vw. My husband an After spending several long days searching for the perfect car for our son we had the pleasure of meeting with Jacqueline at Piazza vw. My husband and I both agreed it was our best car buying experience ever. We purchased a beautiful Jetta sport with all the safety features and styling that we wanted. It all comes down to the bottom number. Jacqueline, Rob and their team gave us a beautiful car at a great price! More
All Around Great Shopping Experience!! Please stop by Piazza VW of Langhorne if you are tired of the typical car shopping experience and want a car dealership that actually stays true to th Please stop by Piazza VW of Langhorne if you are tired of the typical car shopping experience and want a car dealership that actually stays true to their word. It was refreshing dealing with a group of people that were straight forward and excelled at customer service. Two attributes not commonly found at most car dealerships. Unfortunate but true. Jackie and Rob did a beyond great job in getting me into my 2016 Golf R!!! LOVE THE CAR!!! The deal offered was significantly better than the 12 plus dealers I dealt with during my attempts in getting trying to get into an R. My current lease is up in Jan so I decided to start shopping around early as I wanted to avoid a last minute scramble. I started car shopping beginning of Nov. I shopped around Ford, Subaru and VW. After narrowing down my choices I decided the 2016 Golf R was the next car for me! I wasn't expecting the search to take so long as so many dealers were charging over MSRP or MSRP. Many didn't allow a test drives which is crazy considering the cost of the car. I ended up reaching out to Piazza VW in regards to a Golf R I came across on an internet search. I call in and speak with Jackie. We talk numbers and after a quick call back Jackie presents their offer. I'm thinking "WOW!! Really?!! There has to be a catch." So I start rambling off to Jackie; does this price include taxes? She says "Yes." I ask if the deal includes the all fees. She says "Yes." So after several times of having Jackie repeat herself. I am feeling pretty psyched that acquiring the Golf R is going to happen. So I stop by with the wife and kids. Test drove the car and loved it! Jackie shows me the paper work and everything adds up. I still ask her a few more times "So that's everything right?" The answer was the same each time, "Yes". She was super nice to my 3 year old son too. I really appreciated she took the time to interact with the entire family and not just me. A minor issue came up but they resolved it very quickly. I did reach back to a few other dealerships as they had asked me to let them know how I made out. Most of them didn't believe the deal offered by Piazza VW was possible. I picked up the car on the 18th of Dec. If I were ever to get into another VW again, there is no doubt were I am heading. Jackie, Rob, Mack and the staff made the whole car shopping experience what it should be, a happy one. I cannot recommend this dealership enough. Thank you guys! More
Stripped oil pan threads A certified VW automotive tech stripped the threads on my oil pan during a regularly scheduled oil change. Not only did VW of Langhorne not take resp A certified VW automotive tech stripped the threads on my oil pan during a regularly scheduled oil change. Not only did VW of Langhorne not take responsibility for the damage, they tried to incite a cost of 500 dollars for parts and labor at my expense for the damage their technician caused! Completely outrageous! I tried to resolve this matter through numerous emails and a formal complaint through the better business bureau with no success. If you value integrity and proper care of your personal property, please do yourself a favor a seek another service department. More
Customer Service Detail The reason I take my cars to Volkswagon of Langorne is Frank in customer service. His attention to detail and honesty is a refreshing experience. We The reason I take my cars to Volkswagon of Langorne is Frank in customer service. His attention to detail and honesty is a refreshing experience. We even had our car detailed by Volkswagon of Langhorne. The job was fantasic. More
I thought Tod Stone was great and everyone at the dealership was very helpful with my purchase.I would recommend your dealership to all my freinds.Thank You All Sandy an Mark Ledger dealership was very helpful with my purchase.I would recommend your dealership to all my freinds.Thank You All Sandy an Mark Ledger More