Piazza Mazda of West Chester
West Chester, PA
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Service department is courteous, responsive, and straight shooters. It's never fun to take a car in for service but Piazza Mazda tells you what's wrong and what needs to be done - priority-wise. They recogni shooters. It's never fun to take a car in for service but Piazza Mazda tells you what's wrong and what needs to be done - priority-wise. They recognize customers don't have unlimited funds and work with you. I have bought several Mazdas there and have always used their service department. More
I would definetly recommend this dealership to any of my friends. The quality of service, friendliness and enthusiasim is outstanding. I am always accommodated with the time I ask for and my stay is within friends. The quality of service, friendliness and enthusiasim is outstanding. I am always accommodated with the time I ask for and my stay is within 5 to 10 minutes of their prediction. More
I purchased my cx-7 about eight months ago. Liz was very helpful with the purchase and she introduced me to the service team. I have always been greeted with a smile by the service department and they have helpful with the purchase and she introduced me to the service team. I have always been greeted with a smile by the service department and they have been very flexible with scheduling. I live in center city Philadelphia, but trust Piazza Mazda service for speedy service and fair pricing. It's worth the trip! More
Everyone in the service department was friendly and accomodating. I was in and out within 1/2 hour. It is out of my way to come there for service, but it was worth the trip. accomodating. I was in and out within 1/2 hour. It is out of my way to come there for service, but it was worth the trip. More
The salesman and the general manager were very nice and accommodating. They worked with me to find a car that I could afford. I went in thinking I would only be able to afford a used car but the price they accommodating. They worked with me to find a car that I could afford. I went in thinking I would only be able to afford a used car but the price they had for a new car fit with my budget. More
The guys at were Piazza Mazda were very friendly and helpful. They did the work fast and and explained everything that they did and why they did it. If I had money I would definately purchase another Ma helpful. They did the work fast and and explained everything that they did and why they did it. If I had money I would definately purchase another Mazda from them. More
Good serviice and price. was in and out quickly. Everyone was friendly and knowledgeable . I would recommend this service dealer to anyone needing their mazda serviced. Everyone was friendly and knowledgeable . I would recommend this service dealer to anyone needing their mazda serviced. More
Very good service. I was dropping my car off early for service the next day, and they were able to complete the service on the same day I dropped off the car. I was also given a ride back to my office. service the next day, and they were able to complete the service on the same day I dropped off the car. I was also given a ride back to my office. Nice Job! I'll be back! More
The turnaround here is always quick, I'll call to schedule an appointment and they usually fit me in the next day, I always have my car back the same day regardless of what I am having done. Everyon schedule an appointment and they usually fit me in the next day, I always have my car back the same day regardless of what I am having done. Everyone I've dealt with is very polite and explains to me what they are doing with my car, what absolutely needs to be done and what can wait until next visit. I feel like this is an honest service shop, they'll let me know that a, b and c need to be taken care right away but x, y, and z are fine now but will eventually need to be changed/tuned up/worked a little down the road (as opposed to some shops that give you a huge-expensive list of repairs every time you go in). I receive reminders in the mail letting me know when I'm coming up on a needed service and often get coupons for discounted services. My car is 5 & 1/2 years old now and does need a few things fixed now and then, each time something is fixed the car rides like new again. More
We went to the Piazza service center to diagnose a vibration while turning left in our Mazda CX-9. Jeremy was extremely helpful in listening to the problem with the vehicle and explaining what they w vibration while turning left in our Mazda CX-9. Jeremy was extremely helpful in listening to the problem with the vehicle and explaining what they would look for. Within 15 minutes he was in the waiting room explaining that we needed to replace our wheel bearing. He gave me an accurate time estimate for the service and covered it under warranty. After a short amount of time he returned and explained that the technician had replaced the front wheel bearing, but upon a test drive continued to hear the vibration. He suggested replacing the rear wheel bearing, once again under warranty. The service was done quickly and I was constantly kept up to date on the status of my car. Jeremy explained the issues with the vehicle thoroughly and was extremely pleasant to interact with. We will continue to have all our service done at Piazza Mazda and plan to purchase further vehicles from this dealer. More